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Author iPodz
Tas
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Registered: 11th Dec 05
Location: Nottingham Drives: MG ZR
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15th May 06 at 18:27   View User's Profile U2U Member Reply With Quote

my screens quite scratched is there any ips people can give me for sorting this or isnt it possible to get em out?
Daniel_Corsa
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Registered: 21st Apr 04
Location: Wigton, Cumbria
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15th May 06 at 18:35   View Garage View User's Profile U2U Member Reply With Quote

There is some ipod scratch remover stuff available on the net from the ipod accessorie shop (cant find url)

Haven't tried it but maybe worth a try.


April '06' Corsasport Feature Car | Aug '08' Total Vauxhall Feature Car | Spring '09' Fast Car Feature Car
ajscorsa
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Registered: 30th Apr 02
Location: Perceton, North Ayrshire
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15th May 06 at 18:36   View User's Profile U2U Member Reply With Quote

use t cut on the screen
Rebrabuk
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Registered: 28th Mar 04
Location: North East
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15th May 06 at 19:58   View User's Profile U2U Member Reply With Quote

If its a Nano and still under warranty, just smash the screen and get an entire replacement...

*This technique only works with Nano models so don't go smashing your iPod Mini or iPod Video screens deliberately...
oli_h
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Registered: 3rd Apr 05
Location: Bedfordshire, Sandy
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15th May 06 at 20:47   View User's Profile U2U Member Reply With Quote

you can get this stuff called apple sauce my mates got some he got it off the net, its not cheap, go on google and type it in you'l probably be able to find it that way

[Edited on 15-05-2006 by oli_h]
JJ
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Registered: 20th Apr 00
Location: Northern Ireland
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16th May 06 at 13:56   View User's Profile U2U Member Reply With Quote

Autoglym super resin worked on mine
M2RTY
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Registered: 25th May 01
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16th May 06 at 17:42   View User's Profile U2U Member Reply With Quote

brasso - i doubt you will find anything better
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
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16th May 06 at 17:50   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Rebrabuk
If its a Nano and still under warranty, just smash the screen and get an entire replacement...

*This technique only works with Nano models so don't go smashing your iPod Mini or iPod Video screens deliberately...


Accidental or deliberate, physical damage isn't covered under the warranty
Rebrabuk
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Registered: 28th Mar 04
Location: North East
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16th May 06 at 23:50   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Matt H
quote:
Originally posted by Rebrabuk
If its a Nano and still under warranty, just smash the screen and get an entire replacement...

*This technique only works with Nano models so don't go smashing your iPod Mini or iPod Video screens deliberately...


Accidental or deliberate, physical damage isn't covered under the warranty


Think you'll find it is..
Rebrabuk
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Registered: 28th Mar 04
Location: North East
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18th May 06 at 11:56   View User's Profile U2U Member Reply With Quote

Well, have you done your research yet Matt?
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
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18th May 06 at 12:02   View User's Profile U2U Member Reply With Quote

So thats the equivilant of buying a car, hitting it in the middle of the bonnet with a hammer & then taking it back & expecting it to be repaired/replaced under the warranty?

Plus if what your saying is right how come all major retailers are allowed to sell extended warranties on such products? One of the benefits of the policy is that it covers damage
Rebrabuk
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Registered: 28th Mar 04
Location: North East
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18th May 06 at 12:09   View User's Profile U2U Member Reply With Quote

We're talking about iPod Nano's here not any other product... And yes, i guess you could say it is the equivalent of taking a hammer to the bonnet of your new car.
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
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18th May 06 at 12:14   View User's Profile U2U Member Reply With Quote

Apple
One-Year Limited Warranty


WARRANTY COVERAGE
Apple's warranty obligations for the iPod and iSight are limited to the terms set forth below:
Apple Computer, Inc. ("Apple") warrants the iPod and iSight product against defects in materials and workmanship for a period of one (1) year from the date of original purchase ("Warranty Period").

If a defect arises and a valid claim is received by Apple within the Warranty Period, at its option, Apple will (1) repair the product at no charge, using new or refurbished replacement parts, (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product.

If a defect arises and a valid claim is received by Apple after the first one hundred and eighty (180) days of the Warranty Period, a shipping and handling charge will apply to any repair or exchange of the product undertaken by Apple.

Apple warrants replacement products or parts provided under this warranty against defects in materials and workmanship from the date of the replacement or repair for ninety (90) days or for the remaining portion of the original product's warranty, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Apple's property. When a refund is given, your product becomes Apple's property.

EXCLUSIONS AND LIMITATIONS
This Limited Warranty applies only to the iPod and iSight products manufactured by or for Apple that can be identified by the "iPod" or "iSight" trademark, trade name, or logo affixed to it. This Limited Warranty does not apply to any non-Apple hardware product or any software, even if packaged or sold with the iPod or iSight product. Non-Apple manufacturers, suppliers, or publishers may provide a separate warranty for their own products packaged with the iPod or iSight product.

Software distributed by Apple under the Apple brand name is not covered under this Limited Warranty. Refer to Apple's Software License Agreement for more information.

Apple is not liable for any damage to or loss of any programs, data, or other information stored on any media contained within the iPod or iSight product, or any non-Apple product or part not covered by this warranty. Recovery or reinstallation of programs, data or other information is not covered under this Limited Warranty.

This warranty does not apply: (a) to damage caused by accident, abuse, misuse, misapplication, or non-Apple products; (b) to damage caused by service performed by anyone other than Apple; (c) to a product or a part that has been modified without the written permission of Apple; or (d) if any Apple serial number has been removed or defaced.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. APPLE SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF APPLE CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE ANY CLAIMS UNDER SUCH IMPLIED WARRANTIES SHALL EXPIRE ON EXPIRATION OF THE WARRANTY PERIOD. No Apple reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, APPLE IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING ANY COSTS OF RECOVERING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH THE APPLE PRODUCT, AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. APPLE SPECIFICALLY DOES NOT REPRESENT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA.

FOR CONSUMERS WHO HAVE THE BENEFIT OF CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. TO THE EXTENT THAT LIABILITY UNDER SUCH CONSUMER PROTECTION LAWS AND REGULATIONS MAY BE LIMITED, APPLE'S LIABILITY IS LIMITED, AT ITS SOLE OPTION TO REPLACEMENT OR REPAIR OF THE PRODUCT OR SUPPLY OF THE REPAIR SERVICE AGAIN.

OBTAINING WARRANTY SERVICE
Please review the online help resources referred to in the accompanying documentation before seeking warranty service. If the product is still not functioning properly after making use of these resources, access the online website: www.apple.com/support for instructions on how to obtain warranty service.


There you go
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
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18th May 06 at 12:18   View User's Profile U2U Member Reply With Quote

http://www.apple.com/ipodnano/

Bottom right, I-pod support site

http://www.apple.com/support/ipod/

on the right, half way down - Ipod one year limited warranty

http://www.apple.com/legal/warranty/ipodisight.html

Rebrabuk
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Registered: 28th Mar 04
Location: North East
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18th May 06 at 12:25   View User's Profile U2U Member Reply With Quote

25 JAN 2006
Cracked iPod nano Screen Update
Applies to US/Canada/Europe/Latin America/Asia-Pacific

Some customers may report that their iPod nano has a cracked screen. Apple service providers should process iPod nano products with cracked screens as covered repairs in GSX.
The AppleCare Repair Centre will also be processing such repairs as covered repairs.

The joys of having access to restricted information.
Rebrabuk
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Registered: 28th Mar 04
Location: North East
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18th May 06 at 12:44   View User's Profile U2U Member Reply With Quote

Do you feel enlightened?

Or are you raging with anger because i am right again?
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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18th May 06 at 13:15   View User's Profile U2U Member Reply With Quote

^^ that was on early ipods...if hes got a recent 1 (possibly the 1s with the free pouches) then they wont replace the screen if he "breaks it"

as for the scratches.....use brasso! and get ure self an invisible shield! (which i have 1 left in stock at £12 delivered)
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
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18th May 06 at 13:22   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Rebrabuk
Do you feel enlightened?

Or are you raging with anger because i am right again?


PMSL

Don't really care if you think you're right or not Fact is that if you go buy an ipod, smash the screen & then take it back the answer you will get will be what I said

PS you were never right about anything in the first place
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
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18th May 06 at 13:36   View User's Profile U2U Member Reply With Quote

Look heres Rebrab in action

http://video.google.com/videoplay?docid=-5946606146912041058&pl=true
Rebrabuk
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Registered: 28th Mar 04
Location: North East
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18th May 06 at 13:36   View User's Profile U2U Member Reply With Quote

If that is the attitude of the company you work for, it's a good job people register their products (remember that warranty thread? ) and deal direct with the manufacturer because Apple WILL swap out iPod Nano's with cracked screens under warranty.

Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
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18th May 06 at 13:40   View User's Profile U2U Member Reply With Quote

So they just put it in there limited warranty details for a laugh then

OK, I'll believe YOU over Apple any day
Rebrabuk
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Registered: 28th Mar 04
Location: North East
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18th May 06 at 13:43   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Matt H
Look heres Rebrab in action

http://video.google.com/videoplay?docid=-5946606146912041058&pl=true


That's not me and that would not be covered under warranty as it has a damaged case too.

Physical damage to the screen is covered under warranty, physical damage to the case is not.
Cybermonkey
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Registered: 22nd Sep 02
Location: Sydney, Australia
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18th May 06 at 13:43   View User's Profile U2U Member Reply With Quote

Matt, i work for the largest department store in Australia, we send off all Ipod Nanos free of charge for repair if they have a cracked screen. does not apply with any other Ipod with a screen.
Rebrabuk
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Registered: 28th Mar 04
Location: North East
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18th May 06 at 13:44   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Cybermonkey
Matt, i work for the largest department store in Australia, we send off all Ipod Nanos free of charge for repair if they have a cracked screen. does not apply with any other Ipod with a screen.




Do you feel enlightened yet Matt?
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
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18th May 06 at 13:50   View User's Profile U2U Member Reply With Quote

I work for Dixons stores group, possibly one of the largest electrical retailers in the UK (if not the biggest) & our policy is that it is not covered. Thats in accordance to the sales of goods act & is obviously legal


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