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Author chuffing insurance companies :mad:
Robin
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Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
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   3rd Apr 06 at 12:41   View Garage View User's Profile U2U Member Reply With Quote
been on hold for 47 mins

i only want to cancel my policy, how bloody hard can it be?
willay
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Organiser: South East, National Events
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Registered: 10th Nov 02
Location: Roydon, Essex
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3rd Apr 06 at 12:41   View Garage View User's Profile U2U Member Reply With Quote
Pablo
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Registered: 3rd Feb 03
Location: Milton Keynes
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3rd Apr 06 at 12:42   View User's Profile U2U Member Reply With Quote
Ditch
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Registered: 29th Nov 02
Location: St Albans Drives: JDM Celica GT4 WRC
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3rd Apr 06 at 12:42   View User's Profile U2U Member Reply With Quote
gotta love 'em

have you actually spoken to anyone yet?
CCA
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Registered: 6th Dec 04
Location: Somewhere Drives: Not a bloody Vauxhall!
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3rd Apr 06 at 12:43   View User's Profile U2U Member Reply With Quote
its always a bad idea to call over lunch time hours
Robin
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Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
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3rd Apr 06 at 12:48   View Garage View User's Profile U2U Member Reply With Quote
yeah, spoken to 3 different people who have all told me different things

ive been told that

a) i need to email to confirm that i did not claim against the nova breakin

b) my email was unsatisfactory and wasnt clear enough

c) i need to ring the admin dept (claims dept told me to)

so i ring admin, who tell me to ring the claims dept FFS

and CCA, i rang at 12, and i was told to ring back in 30 mins

i'm gonna cry
Ditch
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Registered: 29th Nov 02
Location: St Albans Drives: JDM Celica GT4 WRC
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3rd Apr 06 at 12:58   View User's Profile U2U Member Reply With Quote
elephant.co.uk?
Robin
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Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
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3rd Apr 06 at 13:00   View Garage View User's Profile U2U Member Reply With Quote
direct choice

its still not sorted, i gave up and i'm gonna ring the FSA and complain instead, seems easier tbh
PaulW
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Registered: 26th Jan 03
Location: Atherton, Greater Manchester
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3rd Apr 06 at 13:36   View User's Profile U2U Member Reply With Quote
definately ring the FSA

why they being arsey tho if you never claimed for the break in on the nova?? did you just declare it or...??

 
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