Doug
Member
Registered: 8th Oct 03
User status: Offline
|
Right i bought a airbed on wednesday night, the product had next day delivery so it would have been there for the 25th which was when my GF was comming to see me for the weekend so she would have somewhere to sleep as i only have a single bed at uni.
So it never arrived and he wasnt replying to any of my e-mails asking for a refund untill today.
They tried to deliver the package but i told them to return to sender beacuse i had no use for it now as it hadnt ben delivered when stated which i paid for.
Then just now i checked my e-mails and he has said that he was sorry but he had computer problems over the weekend so couldnt respond. Then got another e-mail saying that the problem was withteh address i had supplied, the delivery company couldnt find it on friday yet they could magicly find it today 
The addy i gave was just missing my road name which isnt really a big deal, had lots of stuff sent here before without it with no issues!!
So he is trying to now say that he is going to send me an invoice to cover all his extra expenses for having to send it back to me when i dont want the damn thing!! I am going to be fucked for money now beacuse the cost of the item (£40) is going to be doubled now for the postage charges!! (£15 and that was for the one way delivery to me!)
REALLY MAD !!!!!
I do have his address now thanks to ste_nova 
Any suggestions? or am i really in the wrong here?!
[Edited on 01-12-2005 by Doug Corsa]
|
L33 LEG
Banned
Registered: 6th Jan 03
Location: Blackburn . Drove: Dimma Saxo VTR
User status: Offline
|
could u not jst have slept with ur bird on ur bed?
or if not, why not jst buy the damn thing for next time 
|
Doug
Member
Registered: 8th Oct 03
User status: Offline
|
So should i refuse to accept the bill and hold out for a refund?
|
Doug
Member
Registered: 8th Oct 03
User status: Offline
|
Hi
The courier has just confirmed that the delay was due to an incomplete address supplied by YOU:
This is the address supplied by you:
Doug Pinnegar
Flat 4
Ty Gwerin
Aberystwyth
Ceredigion
SY23 2HF
YOU missed out 'QUEENS ROAD', therefore it is not surprising that the parcel was not delivered.
Just thought you should know that this delay is 100% down to YOU.
All charges incurred by your address mistake and subsequent refusal to accept the parcel today will be levied against you. An invoice will be issued shortly including all costs incurred because of you.
regards
Thats the e-mail i got from him
|
L33 LEG
Banned
Registered: 6th Jan 03
Location: Blackburn . Drove: Dimma Saxo VTR
User status: Offline
|
so uv payed 40quid for the bed but dont want it, and hes payed for postage for it there and back and he has got the bed back? no point asking for a refund cos he aint going to give u one. id probably jst settle with him and try and get him to pst it to u again for free or something
|
L33 LEG
Banned
Registered: 6th Jan 03
Location: Blackburn . Drove: Dimma Saxo VTR
User status: Offline
|
however, he does sound like a pratt so he will want as much money as poss
|
Doug
Member
Registered: 8th Oct 03
User status: Offline
|
Well i paid for the postage here (£15 for 'next day')
|
L33 LEG
Banned
Registered: 6th Jan 03
Location: Blackburn . Drove: Dimma Saxo VTR
User status: Offline
|
i dnt know what to do, ur best ringing the guy up and be polite as possible and try and get the cheapest solution. but u will prob end up havin to get the bed u have already bought delivered again with no refunds for the other delivery.
|
Karen
Member
Registered: 9th Jul 03
Location: Edinburgh
User status: Offline
|
Just accept the bed then if u dont want it pop it back up on ebay try make some money back
|
Carl
Member
Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
|
To be fair he can only send it to the address given, which he has done. It's you and/or the delivery place that is at fault!
BTW 40 quid is well steep, my girlfriend got an airbed as we were in the same situation as you for 22 quid iirc from an outdoor type shop.
|
Doug
Member
Registered: 8th Oct 03
User status: Offline
|
There isnt a chance that i will make as much money for it as i bought it for but i think thats what i will have to do 
|
Doug
Member
Registered: 8th Oct 03
User status: Offline
|
This is a dead nice one, two tier double size with mains powered pump!
|
L33 LEG
Banned
Registered: 6th Jan 03
Location: Blackburn . Drove: Dimma Saxo VTR
User status: Offline
|
iv got an aerobed thing. takes like 30secs to pump up 
|
leeshez
Member
Registered: 3rd May 01
Location: Great Harwood, Lancashire
User status: Offline
|
I orderd some roof bars for my clio. The address on the email was 100% correct but when they put it on the parcel they put 1 letter wrong. When DHL came they said you put your address on wrong and the van driver could not find you. So the office put my post code in multi map and it found my address. So your delivery firm should have used your post code. They have the internet and sat nav. Sorry about the essay.
[Edited on 28-11-2005 by leeshez]
|
Carl
Member
Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
|
quote:
Originally posted by Doug Corsa
This is a dead nice one, two tier double size with mains powered pump!
pimp. Just get a single one and make her sleep on it, thats what i do.
|
Simon
Member
Registered: 24th Apr 03
Location: Oxfordshire
User status: Offline
|
why couldnt you sleep in the same bed? i have to do it all the time in a single. To be honest does sound your fault if you left the street name off
|
Doug
Member
Registered: 8th Oct 03
User status: Offline
|
I know but but cant shag on a single one
But you can use the postcode with no problems and stuff has got here fine before with that address!!
[Edited on 28-11-2005 by Doug Corsa]
|
Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Online
|
In my experience, if the company are unable to deliver they contact you and either clarify the address or ask you to collect from the local depot. I've never once heard of parcels being returned to sender straight away, or indeed the sender incurring further charges.
There's no legal reason why he should instigate another delivery at your expense without informing you first of his intention to incur more fees, and certainly no way he is able to invoice you for an outstanding amount which you never actually agreed to honour.
|
L33 LEG
Banned
Registered: 6th Jan 03
Location: Blackburn . Drove: Dimma Saxo VTR
User status: Offline
|
quote:
Originally posted by Doug Corsa
I know but but cant shag on a single one
But you can use the postcode with no problems and stuff has got here fine before with that address!!
course u can shag on a single, much more fun
[Edited on 28-11-2005 by Doug Corsa]
|
Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Online
|
quote:
Originally posted by Doug Corsa
stuff has got here fine before with that address!!
Doesn't matter - but he can't spend your money on more deliveries.
|
Doug
Member
Registered: 8th Oct 03
User status: Offline
|
Can he legally send it out to me again and invoice me for it?
The package was delivered today and one of my flatmates told them to return it to sender as it was no longer needed.
But why could they find the address today and not on friday?!
|
Doug
Member
Registered: 8th Oct 03
User status: Offline
|
No-one contacted me about the delivery either
|
Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Online
|
He's probably looked up the postcode and added Queens Road to it?
|
Doug
Member
Registered: 8th Oct 03
User status: Offline
|
i will just argue with him the folowing:
- the delivery company should have contacted if there was a problem
-He should have contacted me sooner so i would have known not to send it back
-Other packages have been delivered fine
-He should refund me and then try to seek compensation from the delivery company
Anything else i should do or say? Should i post up the messages i sent him that i didnt get replys to untill today?
|
Doug
Member
Registered: 8th Oct 03
User status: Offline
|
I will wait to see what happens when he contacts me next
|
