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Author Dial up software that connects you to a stupidly exspensive number
James
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Registered: 1st Jun 02
Location: Surrey
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23rd Jul 05 at 21:30   View User's Profile U2U Member Reply With Quote

My sister is quite new to the internet, i built her a computer for her house so she could get online, shes just got her phone bill through and there was a call on there that came to £150 , wanadoo had contacted her about it saying they think she has been conned by one of these diallers

BT looked into it and said they couldnt see anything suspicious so she has to pay it. I said id look into it for her to see what action she should take next.

Any sites to look at or advice you guys could give would be appreciated

[Edited on 23-07-2005 by James]
Ian
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Registered: 28th Aug 99
Location: Liverpool
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23rd Jul 05 at 21:33   View Garage View User's Profile U2U Member Reply With Quote

Yeah - stop going to dodgy web sites.

Unplug the phone cable when she's not online.

Get broadband.

[Edited on 23-07-2005 by Ian]
James
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23rd Jul 05 at 21:35   View User's Profile U2U Member Reply With Quote

But she barely uses the internet and the main sites she goes to are ebay and online shops. Is there any way she can get out of having to pay?
James
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23rd Jul 05 at 21:35   View User's Profile U2U Member Reply With Quote

yeh getting broadband would be a good option for her i think
Ian
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23rd Jul 05 at 21:37   View Garage View User's Profile U2U Member Reply With Quote

She'll certainly have to pay, she owes it to the phone company. She may be able to sue the dialler company or something, not sure. Don't not pay it though otherwise BT will start getting nasty.
Sam
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Registered: 24th Dec 99
Location: West Midlands
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23rd Jul 05 at 21:37   View User's Profile U2U Member Reply With Quote

And some decent firewall software.
James
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Location: Surrey
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23rd Jul 05 at 21:40   View User's Profile U2U Member Reply With Quote

Ian could you do me a favour, i posted a thread about TFTs a few weeks back but i cant search for TFT so could you find it for me cheers
gavin18787
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Registered: 22nd Feb 05
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23rd Jul 05 at 21:41   View Garage View User's Profile U2U Member Reply With Quote

It happend to me

clicked on a link on kazza (bad idea) and didnt realise until i got a £200 bill


got it traced and it turned out to be some company in germany :S

the only way you can get your money back is from the company but that is unlikly as they ignored my letters and the ISCAS or whatever it is customer service people dont get your money back but just close down the company if your lucky.

But that was a while ago and kazza has long left my PC

[Edited on 23-07-2005 by gavin18787]


Drives supercharged Tec with torque
James
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23rd Jul 05 at 21:48   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by James
Ian could you do me a favour, i posted a thread about TFTs a few weeks back but i cant search for TFT so could you find it for me cheers


found it
Ian
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23rd Jul 05 at 21:48   View Garage View User's Profile U2U Member Reply With Quote

http://www.corsasport.co.uk/board/viewthread.php?tid=224497
Skinz
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23rd Jul 05 at 21:50   View User's Profile U2U Member Reply With Quote

if you have a dialer you have DEFINITELY gone to a dodgy site, windows xp sp2 should help a bit as ie security levels are increased so it prompts you b4 installing ne thing
James
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23rd Jul 05 at 21:56   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Skinz
windows xp sp2 should help a bit as ie security levels are increased so it prompts you b4 installing ne thing


not when shes running windows 98

Shes ordering a new PC soon anyway so ill get it firewalled up to the max and convince her to get broadband
Skinz
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23rd Jul 05 at 21:59   View User's Profile U2U Member Reply With Quote

win98
James
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23rd Jul 05 at 22:03   View User's Profile U2U Member Reply With Quote

well i built her computer out of a couple of old machines i had coz she had no money at the time, better then nothing
vibrio
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Registered: 28th Feb 01
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23rd Jul 05 at 22:12   View User's Profile U2U Member Reply With Quote

my friend had one it dialed peru. he never paid
Andrew
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23rd Jul 05 at 22:18   View User's Profile U2U Member Reply With Quote

My BT bill has a limit of £50 a month on, maybe she should do this. I think it has anyway as it was set up 2 years ago and never changed it. I'm a 500GB a month user according to Wanapoo What a load of shit
Carr
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Registered: 1st Oct 04
Location: Leicestershire (Home) Ambleside, Lakes (Uni)
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24th Jul 05 at 00:15   View User's Profile U2U Member Reply With Quote

Where can I get the XP SP2 update pack as I think I'm on SR1 or something? What's the difference
Andrew
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24th Jul 05 at 00:57   View User's Profile U2U Member Reply With Quote

http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
Skinz
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Registered: 15th May 03
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24th Jul 05 at 07:25   View User's Profile U2U Member Reply With Quote

I would run ad aware and install the microsoft spyware program if I were you.
Carr
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Registered: 1st Oct 04
Location: Leicestershire (Home) Ambleside, Lakes (Uni)
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24th Jul 05 at 09:12   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Peugeot Nut
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx


Is this going to fuck up my pc in anyway?
p4uls corsa
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Registered: 2nd May 05
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24th Jul 05 at 09:53   View User's Profile U2U Member Reply With Quote

tell her to ask bt for a phone blocker and keep it on when ur on the net that way only free phone numbers can be dialed

same thing happend to my sister she got 200 plus phonebill so put blocker on hers not happend since
i
Skinz
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24th Jul 05 at 10:00   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Carr
quote:
Originally posted by Peugeot Nut
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx


Is this going to fuck up my pc in anyway?


no, not if you have windows xp
Carr
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Registered: 1st Oct 04
Location: Leicestershire (Home) Ambleside, Lakes (Uni)
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24th Jul 05 at 10:11   View User's Profile U2U Member Reply With Quote

Safe.

Will I need to back stuff up first to be safe or not?
Skinz
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24th Jul 05 at 10:18   View User's Profile U2U Member Reply With Quote

nah as long as you tick the box asking if you want to be able to uninstall it then you can remove it after you have installed anyway.

I have never seen it bugger up a PC anyway. All new PCs come shipped with SP2 anyway.

And if you are really really concerned just make a restore point before you install it
Carr
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Registered: 1st Oct 04
Location: Leicestershire (Home) Ambleside, Lakes (Uni)
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24th Jul 05 at 10:18   View User's Profile U2U Member Reply With Quote

Ok cheers

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