Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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hi peeps.
Im a bit stuck with a problem i have at work here.
I have a brand new PC which has pucka software installed on it, nothing dodgy etc.
When the user goes to use any of the microsoft office range (2003) after a few seconds of using it, the egg timer will appear and not go, it starts to flickers and the only thing to do is ctrl+alt+del
i have obviously tried re-installing it several times, installing and not installing the office service packs makes no difference.
The PC is up to date with windows, all of the microsoft .net is up to date.
Im at the end of my tether, so i was wondering if anyone else might have any ideas?
The machine is a brand spanker, with 512mb DDR ram i think.
Adam
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TNM
Member
Registered: 5th Apr 04
Location: Nottingham Drives: VW Tiguan
User status: Offline
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Have you registerd office? and the operating system? Not had any problems with 2003 so far.
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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yeah, i think its registered.
Is there a way u can manually register it?
i have 2003 installed on all other 25 machines, ok, and like you say, no probs.
But this one PC is doing my nut in.. i just cant sort it 
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TNM
Member
Registered: 5th Apr 04
Location: Nottingham Drives: VW Tiguan
User status: Offline
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Splat it and start again
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Rebrabuk
Member
Registered: 28th Mar 04
Location: North East
User status: Offline
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Contact the Network Administrator and tell him to sort it. 
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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quote:
Originally posted by TNM
Splat it and start again
I'd really rather not! i got too many electrical drawings to catch up on as it is!
quote:
Originally posted by Rebrabuk
Contact the Network Administrator and tell him to sort it.
lol... err.. thats me.. kinda... when theres a problem!
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TNM
Member
Registered: 5th Apr 04
Location: Nottingham Drives: VW Tiguan
User status: Offline
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if it was me i would splat it. Why dick about for hours to get it to work when you can splat it and start again and be done in an hour?
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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quote:
Originally posted by TNM
if it was me i would splat it. Why dick about for hours to get it to work when you can splat it and start again and be done in an hour?
An hour?
It'll take an hour to reformat the bloody hard drive?
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TNM
Member
Registered: 5th Apr 04
Location: Nottingham Drives: VW Tiguan
User status: Offline
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if your slow yes! 
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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lol, can you do a quick format for a reinstall?
I can remember seeing an option somewhere, but not sure if that was wink2k or XP?
i know u can with longhorn 
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Rebrabuk
Member
Registered: 28th Mar 04
Location: North East
User status: Offline
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quote:
Originally posted by Bart
quote:
Originally posted by Rebrabuk
Contact the Network Administrator and tell him to sort it.
lol... err.. thats me.. kinda... when theres a problem!
Do you get paid for doing it?
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Rebrabuk
Member
Registered: 28th Mar 04
Location: North East
User status: Offline
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quote:
Originally posted by Bart
lol, can you do a quick format for a reinstall?
I can remember seeing an option somewhere, but not sure if that was wink2k or XP?
i know u can with longhorn
Yep you can. 
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
|
quote:
Originally posted by Rebrabuk
quote:
Originally posted by Bart
quote:
Originally posted by Rebrabuk
Contact the Network Administrator and tell him to sort it.
lol... err.. thats me.. kinda... when theres a problem!
Do you get paid for doing it?
How do you mean?
its during works time.. so yes?
but im mearly an apprentice.. on better wages then all the others but not mazin.
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Rebrabuk
Member
Registered: 28th Mar 04
Location: North East
User status: Offline
|
quote:
Originally posted by Bart
quote:
Originally posted by Rebrabuk
quote:
Originally posted by Bart
quote:
Originally posted by Rebrabuk
Contact the Network Administrator and tell him to sort it.
lol... err.. thats me.. kinda... when theres a problem!
Do you get paid for doing it?
How do you mean?
its during works time.. so yes?
but im mearly an apprentice.. on better wages then all the others but not mazin.
The way you said that you're kind of the network administrator gave me the impression it wasn't really within your job description so i was going to tell you not to worry about it. 
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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my JS is design electrical engineer.
but i do look after the IT here aswell.
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Have a look in Task Manager see what else is running, get in Administrative Tools -> Services and stop and disable anything that you don't need.
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MikeD
Member
Registered: 18th Aug 02
Location: Whittlesey, Cambridgeshire
User status: Offline
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Are there any service releases for Office 2003??
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Probably
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Skinz
Member
Registered: 15th May 03
User status: Offline
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quote:
Originally posted by Bart
hi peeps.
Im a bit stuck with a problem i have at work here.
I have a brand new PC which has pucka software installed on it, nothing dodgy etc.
When the user goes to use any of the microsoft office range (2003) after a few seconds of using it, the egg timer will appear and not go, it starts to flickers and the only thing to do is ctrl+alt+del
i have obviously tried re-installing it several times, installing and not installing the office service packs makes no difference.
The PC is up to date with windows, all of the microsoft .net is up to date.
Im at the end of my tether, so i was wondering if anyone else might have any ideas?
The machine is a brand spanker, with 512mb DDR ram i think.
Adam
have the users got local admin/power user rights?
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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not to install/modify anything.
It was doing it right from day 1. i know the lass wouldnt be fucking about with stuff as she dont know her ass from her elbow
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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check the event viewer mate, see what error messages you are getting there, if any
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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wheres the windows event viewer?
THis is on Wink2k.
When the office program crashes i go to CTRL+ALT+DEL and task manager then hangs! :-s
The PC did have a 512mb stick or ram added as extra, i might try taking this out at some point.
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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control panel, admin tools, event viewer.
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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nope.. nothing. no error messages.
Ive swapped ram out and nothing changes.
The program doesnt't completely hang looking more closesly.
The timer comes up, and stays on... i can click on something or type something and 30 seconds later it will quickly happen and then straigh onto the timer again.
And its only microsoft office. Sage etc is fine.
im pissed
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Tim
Site Administrator
Registered: 21st Apr 00
User status: Offline
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Lots of things is could be, but as you've reinstalled I won't bother saying to do a Detect and Repair.
What is the current default save path? I know a few issues with default save paths on network filesystems can cause major problems if that device is no longer available? Is this a standalone machine or I assume it's in AD with a roaming profile/network home directory?
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