R Lee
Member
Registered: 15th Aug 03
User status: Offline
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trying to terminate my orange contract and i've listened to 5 songs so far 
"we apologise for the delay, please be assured that your call is important to us but we're doing our upmost to asnwer it as soon as possible." 
just as i'm typionjg this, i am now on my 6th song 
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John
Member
Registered: 30th Jun 03
User status: Offline
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lol its great how hard they make it to cancel anything now.
Some people must actually just give up and continue paying.
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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they playing decent songs? or is it like the typical greensleeves shite?
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R Lee
Member
Registered: 15th Aug 03
User status: Offline
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fairly up to date songs actually.
7th song now, but i don't know what it is...
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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quote:
Originally posted by Richard Lee
fairly up to date songs actually.
7th song now, but i don't know what it is...
up to date music 
although arn't you suppose to contact them a month beforhand and put it all in writing? and surely there call centres arnt open at 9:30 at night? 
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R Lee
Member
Registered: 15th Aug 03
User status: Offline
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i called last night, but they were closed.
open 8:30-10 apparently. i bet they went home early or are watching football.
i'm sure you can just call and they'll send you one last itemised bill.
don't even use this phone, so need to cancel the fucker.
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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You'll be on hold for quite a while
They don't have many staff on at this time of day
Ring back tomorrow during the day
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R Lee
Member
Registered: 15th Aug 03
User status: Offline
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quote:
Originally posted by Matt H
You'll be on hold for quite a while
They don't have many staff on at this time of day
Ring back tomorrow during the day
i refuse to 
"car wash yea...."
now listening to "get down on it..." blue i think?
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R Lee
Member
Registered: 15th Aug 03
User status: Offline
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29 minutes and 37 seconds
spoke to the lady for approx 15 seconds and job done
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Jake
Member
Registered: 24th Jan 05
User status: Offline
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is it a 0800 number?
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R Lee
Member
Registered: 15th Aug 03
User status: Offline
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no idea...
150 on orange
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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07973 100 150 Number to call from landline
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Joff
Member
Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
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Their call centres are open into the early hours of the morning, but if you call at a reasonable hour you'll get through quickly.
The longest I had was a 90 minute estimated queue.
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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Call centers are fun places!! I work in one!!!
Once there was a 100 peeps in the que so we all got told to release em as they come through!!! (So we could get home on time....)
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