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Author Need help from computer people... ASAP--- Thanks everyone sorted now
Dr Pepper
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Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
15th Mar 05 at 18:03   View User's Profile U2U Member Reply With Quote

Im getting really badly attacked by spyware at the moment....... spybot/ steganos/ and adaware have all failed to deal with the problem. I am using xp

Basically this is what is happening.

About every 30secs i get a pop up offering all sorts of things.. poker/ viagra/ virus shields ect.... I get an option to close or connect--- which ever one i choose i am moved onto internet explorer to a search engine with the results of my search. This is happening when i am connected to broadband----- AND ALSO WHEN I AM DISCONECTED. I assume this is spyware attack

I have been using firefox for ages so i tried to delete internet explorer--- this seemed to work because the pop ups stopped instantly.....however as soon as i rebooted the computer internet explorer reappeared in programme files and the pop ups also returned.

It now wont let me delete it due to a file called 'connection wizard' within the internet explorer folder.. --- i assume this file is where the problem is coming from... everything i delete in this file just keeps coming back when i reboot. I deleted IE from add/remove programmes and it now no longer appears on the list of programmes here.... this means i cant delete it at all.



How the hell can i sort this out... I know very little about computers so your advice will have to be idiot proof

[Edited on 15-03-2005 by Dr Pepper]

[Edited on 18-03-2005 by Dr Pepper]
James_DT
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Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline
15th Mar 05 at 18:06   View User's Profile U2U Member Reply With Quote

You can't delete IE on XP. Well, you can, but it's not a great idea.
_Allan_
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Registered: 24th Mar 04
User status: Offline
15th Mar 05 at 18:08   View User's Profile U2U Member Reply With Quote

Try this:

http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en
dna23
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Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
15th Mar 05 at 18:52   View User's Profile U2U Member Reply With Quote

few things...

1. have you updates all your spyware programs and then performed full scans?

2. have you cleared your internet cache?

3. have you got an anti-virus? if so is it up to date and have u ran it?

4. it will be simple to fix so dont go to the bother of uninstalling IE
Jonny P
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Registered: 11th Dec 04
Location: Merseyside Drives: Civic Type R EP3
User status: Offline
15th Mar 05 at 18:59   View User's Profile U2U Member Reply With Quote

clear all of your cookies too...
Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
15th Mar 05 at 19:39   View User's Profile U2U Member Reply With Quote

Have you tried using the spyware removal programs in safe mode?
dna23
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Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
15th Mar 05 at 19:46   View User's Profile U2U Member Reply With Quote

yeah boot your pc into safe mode mate, cos i bet that the program is automatically loading itself everytime windows starts....
Dr Pepper
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Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
16th Mar 05 at 11:58   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by _Allan_
Try this:

http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en



wont let me use this mate cos im using firefox not ie
Dr Pepper
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Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
16th Mar 05 at 11:59   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by dna23
yeah boot your pc into safe mode mate, cos i bet that the program is automatically loading itself everytime windows starts....




This is going to sound dim --- byt how the hell do you boot xp into safe mode-- havnt had xp long and i cant find this option
Melville
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Registered: 4th Jun 03
Location: Newcastle upon Tyne
User status: Offline
16th Mar 05 at 12:08   View User's Profile U2U Member Reply With Quote

F8 on strat up I think
Dr Pepper
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Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
16th Mar 05 at 12:39   View User's Profile U2U Member Reply With Quote

ok ran spyware in safe mode---- problem is still here-- pop up in a little blue box comes up every 30 seconds--- the box is headed

"microsoft network information"

any ideas
drunkenfool
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Registered: 7th Feb 03
Location: Hereford Drives: Audi R8 V8
User status: Offline
16th Mar 05 at 12:41   View User's Profile U2U Member Reply With Quote

does it look like a windows popup, or a webpage? If its more like a windows diaglogue box, go to start, run, "services.msc", find messenger, go to properties, and disable it.
Dr Pepper
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Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
16th Mar 05 at 12:46   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by drunkenfool
does it look like a windows popup, or a webpage? If its more like a windows diaglogue box, go to start, run, "services.msc", find messenger, go to properties, and disable it.



Yeah it looks more like a windows pop up, but it might just be an imitation of a windows pop up to make it look more genuine--- have tried what you said-- and im still getting them...... i went to messenger properties and changed the start up mode to disabled from manual---- is this all i should have done?
Melville
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Registered: 4th Jun 03
Location: Newcastle upon Tyne
User status: Offline
16th Mar 05 at 12:47   View User's Profile U2U Member Reply With Quote

or go Start>run> "msconfig" have a look in startup and disable anything with a funny name. Do a google for anything your not sure of. Reboot thenr un spyware program
Dr Pepper
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Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
16th Mar 05 at 12:54   View User's Profile U2U Member Reply With Quote

Melville--- the only things in their im not sure of is something called aSPY7 - any ideas what this is
_Allan_
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Registered: 24th Mar 04
User status: Offline
16th Mar 05 at 13:06   View User's Profile U2U Member Reply With Quote

Did you try the Microsoft anti spyware? it's pretty good when used along with the others.
Dr Pepper
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Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
16th Mar 05 at 13:10   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Dr Pepper
quote:
Originally posted by _Allan_
Try this:

http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en



wont let me use this mate cos im using firefox not ie
Dr Pepper
Member

Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
16th Mar 05 at 18:02   View User's Profile U2U Member Reply With Quote

any other ideas--- this is driving me mad
teeach
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Registered: 3rd Feb 05
User status: Offline
16th Mar 05 at 18:41   View User's Profile U2U Member Reply With Quote

yes m8, use a firewall for start, do u have msn messenger ifso update to the latest version as thats were most popups come from, also as sombody else said got strat run msconfig select startup an then goto www.processlibrary.com an type in each one of those on the start up an it'll tell u what it is an if its safe to remove it from the start up, also try quiting msn messenger if u have it and see if u get any pop ups then any more probs email technician@hotmail.co.uk thats me or keep posting here
_Allan_
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Registered: 24th Mar 04
User status: Offline
16th Mar 05 at 18:49   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Dr Pepper
quote:
Originally posted by Dr Pepper
quote:
Originally posted by _Allan_
Try this:
http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en

wont let me use this mate cos im using firefox not ie



Download + reinstall IE, it's worth it. It found 4 nasty trojans on my machine that both spybot and adaware missed.
antscorsa
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Registered: 11th Aug 02
Location: london
User status: Offline
16th Mar 05 at 20:06   View User's Profile U2U Member Reply With Quote

i went to Run then typed in 'msconfig' then went to startup adn disabled all those on my list and now my laptopr uns like perfect no pop ups, no freezing nufin
dna23
Member

Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
16th Mar 05 at 20:43   View User's Profile U2U Member Reply With Quote

still got problems? add me to msn samgough23@hotmail.com
Balling
Premium Member

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Registered: 7th Apr 04
Location: Denmark
User status: Offline
16th Mar 05 at 21:17   View Garage View User's Profile U2U Member Reply With Quote

Try downloading this program:
http://www.spychecker.com/download/download_hijackthis.html

Run it and post the log in here! Otherwise everyone is just guessing and that will take you nowhere!


_Allan_
Member

Registered: 24th Mar 04
User status: Offline
16th Mar 05 at 21:21   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Balling
Try downloading this program:
http://www.spychecker.com/download/download_hijackthis.html

Run it and post the log in here! Otherwise everyone is just guessing and that will take you nowhere!


anker
Balling
Premium Member

Avatar

Registered: 7th Apr 04
Location: Denmark
User status: Offline
16th Mar 05 at 21:23   View Garage View User's Profile U2U Member Reply With Quote

anker????



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