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Author Parcelforce
diddon
Member

Registered: 23rd Apr 02
User status: Offline
9th Mar 05 at 19:12   View User's Profile U2U Member Reply With Quote

Where do I stand with good damaged during transit
Paul H
Member

Registered: 11th Aug 03
Location: Lincoln.
User status: Offline
9th Mar 05 at 19:32   View User's Profile U2U Member Reply With Quote

aslong as you took out insurance and have a receipt for the goods they wil give you compansation
diddon
Member

Registered: 23rd Apr 02
User status: Offline
9th Mar 05 at 19:34   View User's Profile U2U Member Reply With Quote

quess I ring them tomorrow

says they payout upto £100 on standard service
Joff
Member

Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
9th Mar 05 at 19:42   View User's Profile U2U Member Reply With Quote

When the parcel was signed for on receipt of the delivery, was the damage noted?
loo_goblin
Member

Registered: 14th Jul 04
Location: Horsham, West Sussex
User status: Offline
9th Mar 05 at 19:45   View User's Profile U2U Member Reply With Quote

they only pay compensation for lost items.

they never picked up a prcel twice recently so wont b using them again, they say it is a free service collection, they r only responsible for delivery so i am currently waiting for them to get back to me about my refunds.
diddon
Member

Registered: 23rd Apr 02
User status: Offline
9th Mar 05 at 19:56   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Joff
When the parcel was signed for on receipt of the delivery, was the damage noted?


pass mate I only sent it
Ian W
Member

Registered: 8th Nov 03
Location: Wirral, Merseyside
User status: Offline
9th Mar 05 at 20:45   View User's Profile U2U Member Reply With Quote

There feckin shtie, they took my coilovers to the tenents in the flat above the business where they were being delivered...

The tenents are denying all knowledge...have to wait another month or so now

nickyboy01
Member

Registered: 10th Sep 03
Location: Oxford-ish
User status: Offline
9th Mar 05 at 21:44   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Joff
When the parcel was signed for on receipt of the delivery, was the damage noted?


Doesnt matter, if the goods are damaged you are entitled to compensation if the fault of the company, basic terms of shipping
loo_goblin
Member

Registered: 14th Jul 04
Location: Horsham, West Sussex
User status: Offline
9th Mar 05 at 21:46   View User's Profile U2U Member Reply With Quote

is no one reading my post, they only compensate if the item is lost not if its damaged!!!!!!!!!!!!!!

 
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