liamC
Member
Registered: 28th Feb 04
User status: Offline
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Upgrade your connection online 
https://autoreg.autoregister.net/cgi/cabletier?cust=ntworld_tiermigration
People with broadband through their set top boxes have to ring up to get it done.
Just got mine upgraded over the phone...takes 2 minutes.
A cool 3mbps connection now downloading at 350k/s
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dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
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how do i find out my NTL username and password?
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liamC
Member
Registered: 28th Feb 04
User status: Offline
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your username is the ntl email address you use.
ie; dave17@ntlworld.com you'd just type in dave17
password is the one you use for that email address I presume.
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dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
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ntl: Broadband Internet - Connection Speed Upgrade
We are currently unable to change the speed of your connection online.
In order to increase the connection speed for the set-top box modem, please call 0800 068 1400.
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dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
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p.s 
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liamC
Member
Registered: 28th Feb 04
User status: Offline
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Ring 0800 052 2000 and go to customer services. Did it there and then for me.
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dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
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what is it though? they already upgraded me from 512 to 750k ?
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liamC
Member
Registered: 28th Feb 04
User status: Offline
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Yep, you get upgraded again
• From 300k To 1MB
• From 750k To 2MB
• From 1.5MB To 3MB
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dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
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 for free? wot do i say?
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X 60RSA
Member
Registered: 20th Aug 01
Location: Lincoln
User status: Offline
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quote:
Originally posted by Dave17
p.s
Did you agree the NTL agreement? Mine said the above until i realised i hadn't clicked on the agreement box!
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liamC
Member
Registered: 28th Feb 04
User status: Offline
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Ring up saying you;d like to have your free broadband upgrade sorted.
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Tam the diesel man
Member
Registered: 31st Jul 01
Location: Portsmouth
User status: Offline
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just rang up, 3mb
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dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
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*on phone*
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broster
Premium Member
Registered: 6th Dec 02
Location: Drives: E39
User status: Offline
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wow 3MB sweeeet
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broster
Premium Member
Registered: 6th Dec 02
Location: Drives: E39
User status: Offline
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how can i check it?
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Mark Petty
Member
Registered: 26th Jul 01
Location: Bournemouth Drives: Suzuki gsf600
User status: Offline
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Just rang them the women said they are upgrading everyone automatically over the next week.
I have 300k increasing to 1mb 
Trouble is the new speed is capped at 3gig a month not sure how this will effect existing customers though as I have no limits at the moment.
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X 60RSA
Member
Registered: 20th Aug 01
Location: Lincoln
User status: Offline
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I'm at this now, dont mean much to me tho, does it to anyone?
Downstream 1920 Kbps (240.0 KB/sec) 2073 Kbps (inc. overheads)
Upstream 184 Kbps (23.0 KB/sec) 198 Kbps (inc. overheads)
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broster
Premium Member
Registered: 6th Dec 02
Location: Drives: E39
User status: Offline
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eeeek its capped?! thats gay! 3 gig a month! how wank
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Mark Petty
Member
Registered: 26th Jul 01
Location: Bournemouth Drives: Suzuki gsf600
User status: Offline
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quote:
Originally posted by broster
eeeek its capped?! thats gay! 3 gig a month! how wank
What connection did u have before the increase?
if u have been upgraded to a 3mb connection you have 1gig a day limit
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broster
Premium Member
Registered: 6th Dec 02
Location: Drives: E39
User status: Offline
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quote:
Originally posted by Mark Petty
quote:
Originally posted by broster
eeeek its capped?! thats gay! 3 gig a month! how wank
What connection did u have before the increase?
if u have been upgraded to a 3mb connection you have 1gig a day limit
ahh thats ok then!!!!!
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dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
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right i phoned them, they said my set top box is too old to have the 2mb upgrade, so their sending out an engineer on the 8th April to put in a new box  sweeeeeeeeet
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Mark Petty
Member
Registered: 26th Jul 01
Location: Bournemouth Drives: Suzuki gsf600
User status: Offline
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quote:
Originally posted by broster
quote:
Originally posted by Mark Petty
quote:
Originally posted by broster
eeeek its capped?! thats gay! 3 gig a month! how wank
What connection did u have before the increase?
if u have been upgraded to a 3mb connection you have 1gig a day limit
ahh thats ok then!!!!!
Not for me though as I only had a 300k connection but unlimited downloads.
I now have 1mb connection but 3gig a month cap
I can't see how they can change my policy to make me worse off.
I play games online so I will use 3gig well quickly.
I'm going to phone them again and moan
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dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
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il be upgraded to 2mb, what my bandwidth with that?
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broster
Premium Member
Registered: 6th Dec 02
Location: Drives: E39
User status: Offline
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can someone point me towards a site that tests the speed of the line?
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dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
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http://www.pcpitstop.com/internet/Bandwidth.asp
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