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Author Tiscali BB
Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
18th Jul 04 at 12:45   View User's Profile U2U Member Reply With Quote
How do i make sure it doesnt auto disconnect if i leave it???
of_corsa_sxi
Member
Registered: 22nd Dec 03
Location: Middlesbrough
User status: Offline
18th Jul 04 at 12:58   View User's Profile U2U Member Reply With Quote
it shouldnt disconnect anyway! if you've been promised that its an "always on " service, then you need to complain. Tiscali is ADSL? then it shouldnt disconnect without you either turning the pc off or closing the the two little computer screens in the corner, or pulling the modem out of the USB port. at wanadoo, we get complaints all the time about it!
stuyw
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Registered: 15th May 02
Location: North West Drives: Rev3 MR2 Turbo
User status: Offline
18th Jul 04 at 12:59   View User's Profile U2U Member Reply With Quote
wot windows u running m8?
Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
18th Jul 04 at 15:06   View User's Profile U2U Member Reply With Quote
xp
Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
18th Jul 04 at 15:07   View User's Profile U2U Member Reply With Quote
BTW it doesnt disconect if i leave it downloading, just if i leave it connected.
of_corsa_sxi
Member
Registered: 22nd Dec 03
Location: Middlesbrough
User status: Offline
18th Jul 04 at 21:07   View User's Profile U2U Member Reply With Quote
aahh! go to internet option, go to connection, go to advanced and take the tick away from 'disconnect if idle for ** minutes. apply and reststart, fixed!
Andrew
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Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
18th Jul 04 at 21:15   View User's Profile U2U Member Reply With Quote
Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
19th Jul 04 at 16:31   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by of_corsa_sxi
aahh! go to internet option, go to connection, go to advanced and take the tick away from 'disconnect if idle for ** minutes. apply and reststart, fixed!



You sure????
Dan B
Member
Registered: 25th Feb 01
User status: Offline
19th Jul 04 at 17:00   View User's Profile U2U Member Reply With Quote
You didn't mention if you have a modem or a router......if you have a router, there'll be an "Idle Timeout" setting on the router; otherwise, do the following in XP Pro:

1. Start Menu
2. Settings (may not be an option, depends on version of XP; go to next if not there)
3. Control Panel
4. Network Connections
5. Right-click on Tiscali ADSL connection icon, Properties
6. Options tab
7. Disable "Idle time before hanging up"

Voila......if it's still doing it, try the same from your test-socket (carefully take the faceplate off your master telephone socket, behind it is the test socket to one side of the main socket) with ALL other telephony equipment (phones, faxes, Sky Digital, alarm-systems, etc) unplugged.

If it's still doing it, try swapping your microfilters for new ones, and if still no joy, have fun trying to get through to someone at Tiscali's helpdesk who actually doesn't need everything repeating 27 times.

[Edited on 19/07/2004 by Dan B]

 
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