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Author PVD PROBLEM AND COMPLAINTS.
bubble
Member

Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
6th Apr 04 at 23:38   View User's Profile U2U Member Reply With Quote

in all fairness PVD are not a patch on Illusion Autostyle. i have heard of masses of people wha have been sent incorrect items and are still waiting parts from this company. they have a back log of money owed to customers. its not good. performance and cosmetic vehicle modification is a fast growing business. if companys cannot cope with supply/demand they shouldnt be in business
Red_SXi
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Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
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6th Apr 04 at 23:41   View User's Profile U2U Member Reply With Quote

^^^ Wot he said
bubble
Member

Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
6th Apr 04 at 23:42   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Red_Sxi
^^^ Wot he said


as i said in window tint thread, me n u buddies Red
Red_SXi
Member

Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
User status: Offline
6th Apr 04 at 23:42   View User's Profile U2U Member Reply With Quote

Joff
Member

Registered: 17th Oct 00
Location: Cambridgeshire
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6th Apr 04 at 23:49   View User's Profile U2U Member Reply With Quote

Quicker to park up and order from inside the restaurant. Drive-thru's are wank.
bubble
Member

Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
6th Apr 04 at 23:50   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Joff
Quicker to park up and order from inside the restaurant. Drive-thru's are wank.


sumtimes tho they wont let u in up our way
mav
Member

Registered: 19th Jun 01
Location: Scotland
User status: Offline
6th Apr 04 at 23:56   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Icy

id stil buy from them


i've never had a problem with them.
But heard plenty of other stories...........
drunkenfool
Member

Registered: 7th Feb 03
Location: Hereford Drives: Audi R8 V8
User status: Offline
7th Apr 04 at 01:20   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by bubblevaux
in all fairness PVD are not a patch on Illusion Autostyle. i have heard of masses of people wha have been sent incorrect items and are still waiting parts from this company. they have a back log of money owed to customers. its not good. performance and cosmetic vehicle modification is a fast growing business. if companys cannot cope with supply/demand they shouldnt be in business


I have already voiced my opnion on this, so no comment. (Aprt from , Im not ever using them again!)
veilside_mazda
Member

Registered: 13th Oct 03
User status: Offline
   7th Apr 04 at 08:43   View User's Profile U2U Member Reply With Quote

Everyone send them an email to their sales team telling them about the increasing amount of complaints on this site and they will have to sort it!

[Edited on 07-04-2004 by veilside_mazda]
Siberia
Member

Registered: 9th Oct 03
Location: Leprechaun Land Drives : Zafira GSI
User status: Offline
7th Apr 04 at 08:58   View User's Profile U2U Member Reply With Quote

U2U joff He is their Complaints Department Manager
Darren
Member

Registered: 21st Apr 02
Location: Hadleigh, Suffolk
User status: Offline
7th Apr 04 at 09:10   View User's Profile U2U Member Reply With Quote

10 weeks and still waiting for me wheels altho vicki did say she'd call me back and she did shame i missed the call tho
Greasemonkey
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Registered: 17th Apr 02
Location: Drives a Tractor
User status: Offline
7th Apr 04 at 09:22   View User's Profile U2U Member Reply With Quote

Id never use them, only thing they are good for is checking prices, look in catalouge see price of what ya want and go get it cheaper some where else lol and faster
Siberia
Member

Registered: 9th Oct 03
Location: Leprechaun Land Drives : Zafira GSI
User status: Offline
7th Apr 04 at 09:22   View User's Profile U2U Member Reply With Quote

10 weeks?? that is a bit of a joke really.
Darren
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Registered: 21st Apr 02
Location: Hadleigh, Suffolk
User status: Offline
7th Apr 04 at 09:36   View User's Profile U2U Member Reply With Quote

i know
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
7th Apr 04 at 09:50   View User's Profile U2U Member Reply With Quote

Its strange it really is, but I have never once had a problem with PVD.

I got a Combat kit when I was told it was going to arrive (in the days when Combat kits were in short supply) I had my car done by PVD's bodyshop and had it back when I was told it would be ready.

I've ordered numerous bumpers, spoilers, grills, air filters and not once had a problem.

Although I have heard 1 story from S1MON that made me very worried about the mentality of a couple of members of staff
Fad
Member

Registered: 1st Feb 01
Location: Dartford Kent Drives: 330cd
User status: Offline
7th Apr 04 at 09:53   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Ojc
Its strange it really is, but I have never once had a problem with PVD.

I got a Combat kit when I was told it was going to arrive (in the days when Combat kits were in short supply) I had my car done by PVD's bodyshop and had it back when I was told it would be ready.

I've ordered numerous bumpers, spoilers, grills, air filters and not once had a problem.

Although I have heard 1 story from S1MON that made me very worried about the mentality of a couple of members of staff


well PVD had grown considerbly since the old days and i guess coping with demand is proving difficult.

just think they need to re adress the way they handle customers, actually ringing back instead of fobbing people off with lies, people actually appreiciate being informed.

vibrio
Banned

Registered: 28th Feb 01
Location: POAH
User status: Offline
7th Apr 04 at 09:59   View User's Profile U2U Member Reply With Quote

I think they should employ monkeys rather than the staff they have
S1MON
Member

Registered: 9th Nov 01
Location: Woodley, Berkshire
User status: Offline
7th Apr 04 at 10:02   View User's Profile U2U Member Reply With Quote

your wasting your time, vibrio with some sensible advice says get your money back and cancel your order
Ojc
Member

Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
7th Apr 04 at 10:13   View User's Profile U2U Member Reply With Quote

Yes, trying to worth with a skeleton staff with the levels of business they do is not going to work.

Pete just won't put his hand in his pocket for more staff, he would prefer to purchase more open toe sandles and brown leather jackets
Red_SXi
Member

Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
User status: Offline
7th Apr 04 at 10:26   View User's Profile U2U Member Reply With Quote

S1MON
Member

Registered: 9th Nov 01
Location: Woodley, Berkshire
User status: Offline
7th Apr 04 at 10:29   View User's Profile U2U Member Reply With Quote

Liveforever
Member

Registered: 11th Mar 04
Location: Hertfordshire
User status: Offline
7th Apr 04 at 11:34   View User's Profile U2U Member Reply With Quote

I cancelled my order for a conversion kit 3 days ago and should get my money credited back to me today or tommorow


the bloke told me 2 weeks to get the kit in...........was it fuck!!! i was on my 5th week of waiting and he told me it could be another week or so!!

if he had told me the day i ordered it to expect a couple of months i either wouldnt have bothered or id be fine with waiting but i dont like being lied to when he new full well it would take a century!!, ive heard loads of complaints about this company.


they took a month to get me my front MCR bumber!!


mike16v
Member

Registered: 20th May 02
Location: sheffield, yorkshire
User status: Offline
7th Apr 04 at 11:37   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by vibrio
I think they should employ monkeys rather than the staff they have


Liveforever
Member

Registered: 11th Mar 04
Location: Hertfordshire
User status: Offline
7th Apr 04 at 11:40   View User's Profile U2U Member Reply With Quote

lol the geazer who served me was like mr personality of the year!!

he didnt seem to know his ass from his elbow. what a dumbass
Ojc
Member

Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
7th Apr 04 at 11:47   View User's Profile U2U Member Reply With Quote

Now those people having trouble getting hold of conversion kits have to understand that they come from M-Tech in Germany so its a case of supply and demand.

And if M-Tech are'nt pulling there fingers out, then its not PVD's fault.

But theres no excuse for keeping there customers informed.

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