LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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just called to do my early upgrade, my contract ends in 90 days and ive been told i can upgrade early from today to get my iphone.
called up and what a surprise, the policy has changed and you cant upgrade until 50 days before youre contract ends  this is why i left t-mobile and went to voda because they did the same to me!
happily though after 45 minutes, 3 differnet peopl and plenty of holding they decided they will honour that last phone call and let me upgrade. so yes, they changed their terms but they decided not to be cunts and upgrade 
[Edited on 14-02-2010 by lee_wee]
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Tommy L
Member
Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
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Its usually 90 days in store. Thats what i did last month to get my iphone.
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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theyve always told me it was 60 days in store and 90 over the phone.
i have a feeling they wer ebullshittin me because they didnt want to give me a phone.
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Tommy L
Member
Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
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I was told it was 75 days over the phone/online and 90 days in store. I got it bang on 90 days so i'm happy 
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Butler
Member
Registered: 2nd Jun 05
Location: London
User status: Offline
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Vodafone are alright when youre a bit pushy. Ive claimed £130 out of them in for charges over the past 6 months just by threatening to leave.
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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bizarre!
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bubble
Member
Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
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it was changed to 50 days due to ofcom guidance.
its gay, but if you complain about it, because its only guidance we will do it.
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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quote:
Originally posted by bubble
it was changed to 50 days due to ofcom guidance.
its gay, but if you complain about it, because its only guidance we will do it.
ofcom guidance? i must say im impressed that they actually cared enough about me as a customer to give me what id been promised, unlike t-mobile who basically gave me a big "fuck you" in the same situation 
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