barter
Member
Registered: 27th Oct 07
Location: essex
User status: Offline
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well got a problem.got insurence wih them. 30percent off online discount blah blah blah.
well got the insurence then realised they dont have a phone number? i know i should of looked first but i coulnt belive a insurence company dosnt have a phone number.and that makes the 30percent off, aload of bull its the only way you can do it 
well my first payment was £156.92 as im paying monthly
then 14 days later they take there first payment £86.67
then yesterday 1day after that payment they send me a letter saying that there cancelling my policy because i have not givern proof on my NCB.
before this i had 2other letters about fax/emailing my NCB. both times i did this and on the e-mail and fax i ask for a reply that they have recived it.i hear nothing so with the letter that there cancelling it on the 6th of march i email and fax them again and i cant see it going anywere????
anyone no what i can do aout this.ive spent £243.59 this month on insurence which to me seem's abit on the high side and now thre cancelling it this week ive had the insurence 2weeks 
[Edited on 04-03-2009 by barter]
[Edited on 27-03-2009 by barter]
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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There has to be SOMEONE you can talk to.
I've found this:
eCar: 0870 3000146
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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You're not the only one with this problem...
http://www.moneysupermarket.com/COMMUNITY/forums/t/beware-of-ecar-insurance-21081.aspx
Contace the FSA and pleas your case to them. You should have the transmission receipts from when you faxed details over to them (fax machines usually always prints out an OK page once sent)
Plenty of other threads about them too if you look on google.
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barter
Member
Registered: 27th Oct 07
Location: essex
User status: Offline
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pow i was about to call you a legend but after having a row with the computer voice im now on hold coming up ten mins WTF! and paul cheers for the post glad to see im not the only one but in others way looks like im FCUK'd
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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Keep on the phone, dont put it down 
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barter
Member
Registered: 27th Oct 07
Location: essex
User status: Offline
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lol what the rate a minute on the line on the works phone dont wanna loose my job as well.
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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get on saynoto0870.com and find a non 08** number
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barter
Member
Registered: 27th Oct 07
Location: essex
User status: Offline
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stayed on the line on hold for 17mins and had to cancell it.the companys useless.think im just gonna let them cancell it loose me cash and get insurence with a proper company.my own fault realy but cant belive all them complaint's and there company still going.atleast ive learnt to check before going ahead.
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DaveyLC
Member
Registered: 8th Oct 08
Location: Berkshire
User status: Offline
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You should be pushing to get ALL your money back.
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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dont give up!
ecar insurance 01454 634501 number puts you through to customer services
[Edited on 04-03-2009 by Twiggy]
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barter
Member
Registered: 27th Oct 07
Location: essex
User status: Offline
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cheers twiggy.im on hold now lets see how we get on.
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barter
Member
Registered: 27th Oct 07
Location: essex
User status: Offline
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happy days all sorted,cheers people well wouldnt of been able to do it with out ya. good old cs 
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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quote:
Originally posted by barter
happy days all sorted,cheers people well wouldnt of been able to do it with out ya. good old cs
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barter
Member
Registered: 27th Oct 07
Location: essex
User status: Offline
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not evern a month on and ive got this letter.
' we are hereby giving you notice that all cover on your vechile k***tkk will be cancelled as from seven day after this letter due to non payment of premium.
there will be no insurance cover in force after 1.4.2009 and you are advised to obtain cover elsewhere befroe using or permitting your vehicle to be used on the public highway'
they also want me to pay anoth 2payments and a cancelation fee? so after not even 2months they want more money than what i was ment to pay for half the year!!
the money is in my account and was ment to be takern on the 20th.this didnt happen and i just left it in there expecting they will take it.
DONT GO WITH ECAR
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Fro
Member
Registered: 20th Jun 06
Location: Rainham, Essex Drives: A3 2.0TDi Sport
User status: Offline
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They;re pretty shoot tbh mate, still got some badger trying to claim off me for something almost 2 years ago because of e-car's incompetence!
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barter
Member
Registered: 27th Oct 07
Location: essex
User status: Offline
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lol makes me feal better fro.trying to ring them but there not open till 9.let the rant begin 
[Edited on 27-03-2009 by barter]
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Fro
Member
Registered: 20th Jun 06
Location: Rainham, Essex Drives: A3 2.0TDi Sport
User status: Offline
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Sorry fella!
Give them war!
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barter
Member
Registered: 27th Oct 07
Location: essex
User status: Offline
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phone calls been made.thought its best to be nice and try and get some were.but it didnt work.there sayingthey want £797.47 by the 31st of the month to carry on my insurence.asked them if i just let this drop and go elsewere will i be charged.theve said no and there sending me a letter saying i wont.timem to go back to a proper company.
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