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Author Ebay Problem
Tom B
Member

Registered: 23rd May 05
Location: West Midlands
User status: Offline
12th Sep 08 at 17:40   View User's Profile U2U Member Reply With Quote

I bought an item from ebay, payed for it via paypal, been waiting for it to be delivered for about 10 days, contacted the seller a number of times with no reply, even tried to call him. Then today i get home to an email from ebay saying this...
quote:

Dear htid_69 (*********@hotmail.co.uk),

We'd like to let you know that eBay has ended an item you were bidding on due to issues relating to the seller's account. For privacy reasons we can't tell you exactly why we ended the seller's listings.

As eBay removed the item, you are no longer obliged to send payment for it. Please don't send money or respond to any emails from the seller of this item:

320288233213 - Toad Ai606 Car Alarm & Immobiliser

If someone asks you to continue with the purchase outside of the eBay platform, we strongly recommend you ignore the request. Purchases made outside of eBay aren't protected by our Feedback system or buyer protection services.

If you have already paid for the item, we suggest you take steps to stop your payment if possible. If you sent a cheque or your credit/debit card information, contact your bank. If you paid for this item using cash, MoneyGram or Western Union transfer, we recommend that you contact your local police as soon as possible. Retain any emails you exchanged with the seller as the police may need them in order to investigate further. eBay will gladly help the police with their investigations if needed.

If you've sent payment but haven't received the item, please wait a reasonable period of time for delivery. If you don't receive the item, please let us know. You can contact us from any eBay Help page.

For additional information about buying and selling safely on eBay, please visit our Safety Centre by copying the following link into a new browser window:

http://pages.ebay.co.uk/safetycentre

As always, our goal is to keep eBay a safe and reputable place to buy and sell. If you have any questions please do not hesitate to contact us.

Regards,

eBay Trust & Safety



Where do i stand, will i get my money back? Anyone had this happen before? Any help much appreciated.
DAZ1985
Member

Registered: 3rd Sep 06
Location: Scholar Green, Cheshire
User status: Offline
12th Sep 08 at 17:41   View User's Profile U2U Member Reply With Quote

did you pay with paypal?
deano87
Member

Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
12th Sep 08 at 17:41   View User's Profile U2U Member Reply With Quote

If you paid via PayPal then yes, you should get all your money back - was it a proper eBay auction transaction and such?
daymoon
Premium Member

Registered: 1st Aug 08
Location: Selby, North Yorkshire
User status: Offline
12th Sep 08 at 17:42   View Garage View User's Profile U2U Member Reply With Quote

did u read the email?

_Allan_
Member

Registered: 24th Mar 04
User status: Offline
12th Sep 08 at 17:42   View User's Profile U2U Member Reply With Quote

Open a dispute within paypal.
Tom B
Member

Registered: 23rd May 05
Location: West Midlands
User status: Offline
12th Sep 08 at 17:44   View User's Profile U2U Member Reply With Quote

Proer tansaction yeah, through paypal... Does this mean the seller has been banned?
Tom B
Member

Registered: 23rd May 05
Location: West Midlands
User status: Offline
12th Sep 08 at 17:44   View User's Profile U2U Member Reply With Quote

Gonna open a dispute i think, daymoon theres always one isnt there.
daymoon
Premium Member

Registered: 1st Aug 08
Location: Selby, North Yorkshire
User status: Offline
12th Sep 08 at 17:47   View Garage View User's Profile U2U Member Reply With Quote

user was probably suspended.. or banned.. i had to claim through ebay before. actually twice.. one time i got the money back, other time i was supposed to get the money but never got them..

 
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