Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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makes me mad that there setting up more call centers overeas!!
why cant the big wigs see past the cheapness of these call centers?
I work in a UK call center and there are putting my job at risk but they piss people off as the cant speak/understand the lingo or what the issue is and then they come through to me to sort it out!
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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Which call centre you work for?
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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mbna credit cards chester
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All Torque
Member
Registered: 17th Nov 05
Location: Milton Keynes Drives: Ford Focus TDCi
User status: Offline
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I rang 5 insurance companies yesterday and EVERYONE I spoke to spoke in clear English
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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i think it was south africa that is gonna be the next "india" for call centers
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strick206
Member
Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
User status: Offline
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I work in a call centre, for ToteSport
I don't have a problem with complaints as people ring us, to place bets, so they have no reason to complain (unless we refuse their bet)
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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i work in a dept that deals with complaints... among other things...
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strick206
Member
Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
User status: Offline
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You work for complaints
stfu moaning that people are ringing you to complain, it's what they pay you for
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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i am paid to delight and excite the customer
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strick206
Member
Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
User status: Offline
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i am paid to watch a customer but £2000 on a horse only for it to fall at the last
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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lmao!!!
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orangio
Member
Registered: 6th Jun 06
Location: Warrington, Cheshire
User status: Offline
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quote: Originally posted by All Torque
I rang 5 insurance companies yesterday and EVERYONE I spoke to spoke in clear English
thats because they have them in england for prospect customers, then as soon as you are their customer you will be put through to a customer services in aslamabad
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