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Author Paypal complaint
J1
Member

Registered: 9th May 02
Location: Bedfordshire
User status: Offline
23rd Sep 07 at 09:22   View User's Profile U2U Member Reply With Quote

Need some advice, i sold an item on ebay recently (PDA), that had always worked fine. I then get a contact from the guy saying that he cant get the tomtom part to work which i never used so dont know if what he is saying is right or he has done something to screw it up and now it wont work. He has started a claim through paypal saying that he has contacted HP and they say it could be a hardware fault. Any idea what the outcome of this paypal investigation is likely to be, anyone had any dealings with paypal disputes?

cheers
smack
Member

Registered: 7th Jul 04
User status: Offline
23rd Sep 07 at 10:12   View User's Profile U2U Member Reply With Quote

tbh as bad as it sounds you will probley just have all your money taken out of ur papal, they dont ask.they always side with the buyer
would just close ur account only thing u can really do
Rob_Lee
Banned

Registered: 9th Dec 05
Location: Folkestone Drives: Nova 1.6 16v
User status: Offline
23rd Sep 07 at 10:57   View User's Profile U2U Member Reply With Quote

paypal are shite when it comes to complaining!!!

Someone filed a complaint saying i never posted the item, even tho i supplied a photo of the postage reciept they still sided with the buyer!
daz 16v
Member

Registered: 12th Jun 06
Location: Pemberton, Wigan
User status: Offline
23rd Sep 07 at 11:16   View User's Profile U2U Member Reply With Quote

just transfer the money out of your paypal account if the moneys not there nothing they can do.
strick206
Member

Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
User status: Offline
23rd Sep 07 at 11:41   View User's Profile U2U Member Reply With Quote

i dont think you can withdraw whislt there is a complaint, so unless you've already withdrew it nowt much you can do

probably best to offer a refund if he posts it to you
Aaron
Member

Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
23rd Sep 07 at 11:49   View User's Profile U2U Member Reply With Quote

Same sort of thing happened to me mate. i sold a PDA and the buyer didnt request or pay for insured postage.

Guess what...it didnt arrive through the post.

He opened a dispute and the money got taken off me. I had to foot the bill

Lesson....always charge for insured postage.
Aaron
Member

Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
23rd Sep 07 at 11:51   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by daz 16v
just transfer the money out of your paypal account if the moneys not there nothing they can do.


Paypal will simply give you a neg balance....i.e -£100 if thats what the PDA sold for. You then have to cancel the Direct Debit PayPal have on your bank...otherwise they'll jsut take it straight out of there.

If you do all this, PayPal will get a Debt Collection company on to you.

Trust me...i've had all this happen to me in the past.
J1
Member

Registered: 9th May 02
Location: Bedfordshire
User status: Offline
23rd Sep 07 at 13:49   View User's Profile U2U Member Reply With Quote

so basically there is nothing i can do, if this guy has screwed it up himself then i have to pay for his mistake???!!
ssj_kakarot
Member

Registered: 29th Apr 03
Location: hartlepool
User status: Offline
23rd Sep 07 at 15:56   View User's Profile U2U Member Reply With Quote

what pda is it?

he probs doesnt know whats hes doing tbh.

does it have built in gps.


 
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