Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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something iv never understood.
why you have to pay more to cover the value of items in roysl mails hands.
surely once you've paid for the service they have a legal obligation to pay regardless if you have paid insurance for it?
you pay for a service, surely if they fail on that service they have to pay up?
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AndyKent
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Registered: 3rd Sep 05
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Perhaps they can get around it due to not knowing what is in the package.
For example, they wouldn't knowingly be allowed to deliver illegal goods but they don't know that so can deliver anything.
Good question though....
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Welsh Dan
Member
Registered: 23rd Mar 00
User status: Offline
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All services have insurance anyway, or is that not what you're getting it?
[Edited on 01-09-2007 by Welsh Dan]
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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only insured up to £30, i dont understand that if you pay for a service and they break it for example, they can get away with saying sorry you didnt pay for extra insurance, i wouldve thought they were liable regardless.
hasnt actually happened to me, but i was curious
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Welsh Dan
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Registered: 23rd Mar 00
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Basically, its the same as any insurance policy.
Imagine, your car is worth £5k for example, but to insure it fully comp with an agreed value of £5k, it will cost £1k.
However, to save money, you decide to tell the insurers it's only worth £1k and so they give you a cheaper quote of £200.
If you then have a bump or whatever, you've told them its only worth the £1k, although in reality its worth five times that. They'd only pay out the £1k.
Shit example, but I can't be arsed to think of anything else.
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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but thats insurance, if my car went into a gaage for a service and they fucked it up, they couldnt turn round and say sorry you didnt pay for insurance we arent fixing it.
you pay for a service, ie postage, its the responsibility of the business to ensure ones property is not damaged as part of that service, it shouldnt extra to gain that privellage
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Welsh Dan
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Registered: 23rd Mar 00
User status: Offline
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Thats a bit different though.
Royal Mail offers insurance on all of the postal services. If Royal Mail was to cover the cost of any item, regardless of value, it'd push the prices up even further. The vast majority of items are worth less than the £34, so it seems silly to push up prices for those items.
At the end of the day, Royal Mail offers extra insurance if you need it. If you decide not to take it out, but then something goes wrong, then quite frankly, tough.
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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if they break someone else property i wouldve thought they were liable regardless
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Welsh Dan
Member
Registered: 23rd Mar 00
User status: Offline
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Nope, it'd come down to whether its packaged properly as well, and what the contents were.
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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the thing which pisses me off, is courriers.
Alot of the operate on weight. A courrier lost our TFT, because it was less than 2kg we didnt get much money, something like £50. If we had sent it with a breeze block we would have got £150.
bizzare
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