Jamie
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Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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Customer is always right - regardless
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Rob H
Member
Registered: 28th Oct 00
Location: Staffordshire Drives: Astra SRi
User status: Offline
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quote:
Originally posted by Colin
Just thinking, how can garages make so little on the sales of new cars while they are so expensive compaired to the rest of europe!? 
To be honest, I think these days the gap has closed down a hell of a lot compared to what it used to be. You have to consider though that overheads due to wages and showrooms (land/rent) are gonna be loads higher over here  .
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Rob H
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Registered: 28th Oct 00
Location: Staffordshire Drives: Astra SRi
User status: Offline
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quote:
Originally posted by corb
i give up, people clearly know more about the trade than those who work in it every day 
No, what I'm saying is that when an online broker (who simply puts you in touch with a franchised dealer for the car) is offering a car for £2k less than another dealer, either they're taking a massive hit and loosing money, or the other dealer is making a hell of a lot more than the breadline earnings they're trying to make us believe they're getting from the sale  .
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Colin
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Registered: 4th Apr 02
User status: Offline
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quote:
Originally posted by corb
i give up, people clearly know more about the trade than those who work in it every day the customer's always right, blah blah blah and all that bollocks! im bored now and off to bed
proper salesman attitude shining through
Im just talking from my experience, most salesmen gob shit & think the person there selling to is gullable/stupid, then get angry & defensive when things dont go their way......ive seen it happen loads
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Jamie
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Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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quote:
Originally posted by Colin
quote:
Originally posted by corb
i give up, people clearly know more about the trade than those who work in it every day the customer's always right, blah blah blah and all that bollocks! im bored now and off to bed
proper salesman attitude shining through
Im just talking from my experience, most salesmen gob shit & think the person there selling to is gullable/stupid, then get angry & defensive when things dont go their way......ive seen it happen loads
Sounds like my only two experiences with car sales men 
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Kurt
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Registered: 23rd Oct 05
Location: Hi
User status: Offline
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quote:
Originally posted by corb
i give up, people clearly know more about the trade than those who work in it every day the customer's always right, blah blah blah and all that bollocks! im bored now and off to bed
sorry i forgot to mention, i work in parts and deal with out salesmen everyday
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Rob H
Member
Registered: 28th Oct 00
Location: Staffordshire Drives: Astra SRi
User status: Offline
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quote:
Originally posted by Colin
proper salesman attitude shining through
It was as clear as glass to me when he came out the the argos comment - must be in the scare tactics chaper of what they teach at boot camp .
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Colin
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Registered: 4th Apr 02
User status: Offline
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Thing is though Argos sell with an RRP, you dont go in to haggle (well you could try but probably wont get anywhere unless your spending big time welk) car garages on the other hand open their ticket price to haggle, negotiation with p/x & extras etc - the two are not comparable!! Also Argos sell other companies products, not their own. So yes if you buy a ford from a European supplier you should be able to take it to a Ford UK garage for help/service/parts. I cound see the point if you took your ford to vaux (reg the argos/comet comment) but then that would just be silly. Clearly I dont know what im talking about though 
[Edited on 02-08-2007 by Colin]
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Adam-D
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Registered: 11th May 02
Location: Cheshire
User status: Offline
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im expecting "another" letter of cmplaint. hmmm
customer decided to be funny thinking he was god's gift, i didnt take kindly to it as i was genuinly trying to help. i re-stated the course of action invited him to come see me if he wanted the parts. and said goodbye,
thats the short version, long version includes him bein a cocky fucker, making sly joke at my grammer,accent
yes im working class and im proud of it.
he he gib, if i get fired, ill find another job.
corb. what you did was wrong. but to be fair. i wudda probably done the same if pushed enuff
some ppl take the piss
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Daimo B
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Registered: 20th Mar 00
User status: Offline
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quote:
Originally posted by Jamie
Customer is always right - regardless
What planet are you living on??? Never worked with customers..
Corb, although i've not sold cars, i worked with customers who think they are always right. You know how cocky I can be if i want. Don't take no shit. End of the day, your the only one that looses out, so if the customers an arse, feck em.... Make the money off another customer.
So, whats good in the Seat range these days that I could come down and take out for a thrashing for an hour
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Daimo B
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Registered: 20th Mar 00
User status: Offline
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quote:
Originally posted by Rob H
quote:
Originally posted by corb
i give up, people clearly know more about the trade than those who work in it every day
Most dealers are ignorent twats who would try to sell you their mother if given the chance. Most don't know their assholes form their elbows and talk the talk.
Difference is, Corb actually knows what he's talking about and won't feed you a load of BS.
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ed
Member
Registered: 10th Sep 03
User status: Offline
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quote:
Originally posted by Kurt
"The customer is always right" no matter how much they moan, swear get angry etc, just have to grit your teeth tbh
If you have ever worked in retail you will know that that is bollocks. I got in trouble at my old job once when the customer said that to me and I corrected them said that they were incorrect. Very politely mind you, and this lady was a complete arse too, whe would come in moaning every day wanting to buy all the recuced food and expect it to be even cheaper than it was labelled 
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jr
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Registered: 20th May 02
Location: Kent
User status: Offline
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quote:
Originally posted by Jamie
Customer is always right - regardless
complete bollocks
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jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
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quote:
Originally posted by Colin
Thing is though Argos sell with an RRP, you dont go in to haggle (well you could try but probably wont get anywhere unless your spending big time welk) car garages on the other hand open their ticket price to haggle, negotiation with p/x & extras etc - the two are not comparable!! Also Argos sell other companies products, not their own. So yes if you buy a ford from a European supplier you should be able to take it to a Ford UK garage for help/service/parts. I cound see the point if you took your ford to vaux (reg the argos/comet comment) but then that would just be silly. Clearly I dont know what im talking about though
[Edited on 02-08-2007 by Colin]
as such colin, but then with the cars that are imports you miss out on alot of things
for example with an import you only get 2 years warrenty, and not the normal 3
also, there is no goodwill on imports at all, for example colin if a car has done 69k miles (vag warrenty is 3 years/60k on uk cars) vag may still pay a percentage or even the whole amount of the repair if you have been loyal to the brand and bought and had you car serviced by the brand, ive seen this happen on cars that are 5-7 years old as well, saving customers litrally thousands of pounds in the process
Also your find alot of delears wont take in p/ex's on import cars as well
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ed
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Registered: 10th Sep 03
User status: Offline
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The salesman who I bought my Fiat off of was very good
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