PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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Doctor-Patient confidentiality... GAY!!
Brother was admitted to hospital last night, suspected meningitis... rash, temperature, etc etc... He didn't even remember who the folks were... didn't know where he was, proper scary shit!
They put him straight on HDU ward, gave him loads of antibiotics, drugs, took blood, even then discussed about a lumbar puncture to drain fluid from the spine. BUT it was 2am, and the folks came home (fair enough, not like they could do anything there as it was) but said would ring back next day...
Mum rang back today, said who she was asked for an update, how he was, if they did the lumbar puncture... They just said 'Oh sorry we can't tell you anything due to Doctor-Patient confidentiality, and that she didn't believe my mum was who she said she was and just slammed the phone down...' WTF?? 
Rang up again, same response - absolute fucking joke! Even tried explaining about my nan and the fact until we know whats what we can't even go round see how she is and sort her tea out as she's not good as it is. Still no joy. They just said visiting is 6:30pm till 8pm and to come down then.
So now we have no idea as to whats up with him, if it is meningitis or not, and because of this we can't see to my nan and sort her tea out so she's now being fucked over because of some balshy stuck up sarky bitch of a ward matron. FFS
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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they were like this when my nan was in, can kind of understand how they cant make exceptions
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Jules
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Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
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I can understand the hospitals situation, in so far as much as a voice on the phone could be anyone and they're not wanting to take risks - after all if a new reporter or something phoned up and pretended to be a family member then splashed a story about your bro all over the paper I guess you'd be less than happy - and quite right!
But you'd think there would be something that could be done to confirm identity? full name, address and D.o.B - if they match up then fine, if they don't then no information is passed back from the hospital.
Hope your bro get's well soon m8 
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PaulW
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Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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i know steve, to an extent I understand also, but the thing is...
She asked about ringing back next day, said fine
They asked her loads of questions (date of birth, relationship to bro, what time they were there last night, bro's date of birth)
Then buggered off for about 10 mins while putting her on hold
then just said bugger off
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Kellye
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Registered: 23rd Aug 06
Location: southport, Drives:
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How olds your brother? What time did you phone? If you phone back ask to speak to one of the higher nurses.
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Cosmo
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Registered: 29th Mar 01
Location: Im the real one!
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My Dad was in hospital all last week. Phoned up number of times and had no problems, nurses were really helpful and even rang us a number of times too to keep us informed when we couldnt be there.
TBH though this was a hospital with only 32 rooms so not like its really busy 
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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quote:
Originally posted by Cosmo
My Dad was in hospital all last week. Phoned up number of times and had no problems, nurses were really helpful and even rang us a number of times too to keep us informed when we couldnt be there.
TBH though this was a hospital with only 32 rooms so not like its really busy
theyre not really meant to do that
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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He's 26 (same as me), but his mental age is more like 15-16...
Were gona ring up again later on and ask to speak to the duty nurse or something, least then we might get some sort of answer
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Cosmo
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Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
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quote:
Originally posted by Steve
theyre not really meant to do that
wasnt NHS, so not sure if different rules apply.
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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ah right, might be diff then
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Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
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although...when my Grandad was in an NHS hospital just before he died I rang up and they even put the Doc on to tell me how he was doing.
So guess it depends on who you get and what mood they are in aswell
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Daimo B
Member
Registered: 20th Mar 00
User status: Offline
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Errrrrrrrr. perfectly right and legal.
Its against the law (Data Protection Act) to release any information.
Anyone can have basic details, DoB etc... The nurse was completly right to do it.
When you go to hospital, i take it they are sitting around? Remember, they are on f-all pay and work 12 hour+ shifts. Give them a break.
Hope your brother pulls through and gets better, but don't take your frustration out on the person doign their job correctly.
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Kellye
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Registered: 23rd Aug 06
Location: southport, Drives:
User status: Offline
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quote:
Originally posted by PaulW
He's 26 (same as me), but his mental age is more like 15-16...
Were gona ring up again later on and ask to speak to the duty nurse or something, least then we might get some sort of answer
tbh I would just go to the hospital and demand info. Am not taking shit from no doctors or nurses after the way I got treated with my dad. They are all badgers, I have met a few nice nurses but they all seem to be up their own arse.  My rant over. I will probably get shit now haha
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Colin
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Registered: 4th Apr 02
User status: Offline
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Cant you just bundle your nan in the car & all go to the hospital & find out whats going on...............if its as serious as it sounds thats what id do.
Get your nan a poke of chips on the way.
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pdwhelan
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Registered: 25th Sep 06
Location: Wigan
User status: Offline
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They are twats tbh!
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Tommy
Member
Registered: 24th Aug 00
Location: Essex, Colchester
User status: Offline
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If you talk to the actual doctor they generally will tell u n e thing, but nurses etc get in shit for telling who could be randomers private stuff.
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