Dave A
USER UNDER INVESTIGATION - DO NOT TRADE
Registered: 10th Dec 03
Location: County Durham
User status: Offline
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at everything they do. their systems dont work, their callcentre staff are rubbish, they take ages to return documents and even then they come with the wrong details on.
sold a car a year ago, sent off the docs correctly and get a letter back from them to confirm the transfer of ownership. then last month I get a tax reminder so ring them and they confirm its a mistake and they will update their records.
then on friday I get a £50 fine through for not notifying them of the car being scrapped? will they listen? no they claim I have to pay it or see them in court. I better get my suit cleaned I think........
[Edited on 24-06-2007 by Dave A]
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John G
Member
Registered: 18th Jul 05
Location: Wirral, Merseyside
User status: Offline
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the dvla centres round wales and chester are spot on
[Edited on 24-06-2007 by John G]
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Dave A
USER UNDER INVESTIGATION - DO NOT TRADE
Registered: 10th Dec 03
Location: County Durham
User status: Offline
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wtf 
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Warren G
Member
Registered: 14th May 06
Location: Kent
User status: Offline
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agreed, have taken about 3 months to get me a log book
buy and sell the car before they get the fooking log books back 
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Dave A
USER UNDER INVESTIGATION - DO NOT TRADE
Registered: 10th Dec 03
Location: County Durham
User status: Offline
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seems they can do as they like and take as long as they like. Try taking 2 months to renew your tax disc or notify them of a sale of a vehicle.....
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thegsi
Member
Registered: 3rd Feb 07
Location: Kidderminster Drives: Evo (you can't afford one)
User status: Offline
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they're fine with communication when you owe them money but when it comes to them doing something for you its a completely different story. just like the inland revenue
[Edited on 24-06-2007 by thegsi]
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John G
Member
Registered: 18th Jul 05
Location: Wirral, Merseyside
User status: Offline
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never had to sort anythin out with them where they owe me money, but when its come to removing private plates they only take 9 days like i originally thought compared to the 3 weeks plus other people said it would take
[Edited on 24-06-2007 by John G]
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Jenko_Sport
Member
Registered: 25th May 06
Location: Stoke-on-Trent
User status: Offline
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I was in court last tuesday over a dvla screw up
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Warren G
Member
Registered: 14th May 06
Location: Kent
User status: Offline
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swearing/shouting works with them 
i ring up, ask were my logbook is, they haven't received it after 4 weeks, have a moan, and within next 3days i have it, even though they didnt even have it 3days previous 
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Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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the office in aberdeen suprisingly works
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Rob B
Member
Registered: 8th Jan 04
Location: Area Motorsport Drives: Race EP3
User status: Offline
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This happened to me with the punto, and i assured them id reiceved the change of ownership letter even sent them a copy, but they said as im the registered owner on there computer i have to pay the fine
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stuartmitchell
Member
Registered: 24th Apr 04
Location: Kirkliston, Edinburgh
User status: Offline
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I dislike them a lot.
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