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Author Ebay...
JadeM
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Registered: 9th Feb 06
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8th Nov 06 at 23:23   View Garage View User's Profile U2U Member Reply With Quote

I'm 'trying' to buy a Red Leathet Jacker on ebay. I want to email the seller, tried to log on my mum's account. She has forgotten her password, so clicked on 'forgot password'

Its asking for the answer to a 'secret question'. The question is 'what is the name of your pet' we've never had a bloody pet so there's no way she would have answered this when she opened her account. It won't send us the password till we answer the question, but we can't answer the question cos we don't know the answer HELPPPPPPPP how can we get the password ?!!!!

[Edited on 08-11-2006 by JadeM]
GT4Brody
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Registered: 26th Sep 01
Location: south
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8th Nov 06 at 23:27   View User's Profile U2U Member Reply With Quote

There is like a forum you can go on live support or something like that. You wait until a member of ebay staff is available then you talk to them in a chat room, they access your account and ask you some security questions like past sales and purchases...i used it when some fucker hacked my account and changed all my details

[Edited on 08-11-2006 by GT4Brody]
JadeM
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Registered: 9th Feb 06
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8th Nov 06 at 23:30   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by GT4Brody
There is like a forum you can go on live support or something like that. You wait until a member of ebay staff is available then you talk to them in a chat room, they access your account and ask you some security questions like past sales and purchases...i used it when some fucker hacked my account and changed all my details

[Edited on 08-11-2006 by GT4Brody]


Thank I'll go take a look I hope nobody's hacked ours, there's no way mum would have chosen that as a secret question

[Edited on 08-11-2006 by JadeM]
GT4Brody
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Registered: 26th Sep 01
Location: south
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8th Nov 06 at 23:39   View User's Profile U2U Member Reply With Quote

Just looked its called live help,
go to secutity centre, then go to Securing Your Account and Reporting Account Theft, then contact us, then click on live help and it well open a window and take you to it...simple as that...
JadeM
Premium Member

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Registered: 9th Feb 06
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8th Nov 06 at 23:41   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by GT4Brody
Just looked its called live help,
go to secutity centre, then go to Securing Your Account and Reporting Account Theft, then contact us, then click on live help and it well open a window and take you to it...simple as that...


JadeM
Premium Member

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Registered: 9th Feb 06
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9th Nov 06 at 01:11   View Garage View User's Profile U2U Member Reply With Quote

Yay she remembered her password Bet she wishes she hadn't, just cost her 150 quid

 
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