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Author Call centre jobs-whos got1?
Munchie
Member

Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
1st Nov 06 at 12:51   View User's Profile U2U Member Reply With Quote

may have an interview soon, the woman said i should show as much customer relations/services as possible.....

wats ure advice on this/!
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
1st Nov 06 at 12:52   View User's Profile U2U Member Reply With Quote

Ever worked in a shop?
Kathryn W
Member

Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
1st Nov 06 at 12:54   View User's Profile U2U Member Reply With Quote

Just bullshit

Explain that you would be polite if the customer was angry, and what you would to try and calm them down...

What would you do to move along the que...

What would you say to them if the product or whatever wasnt available
Munchie
Member

Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
1st Nov 06 at 12:55   View User's Profile U2U Member Reply With Quote

sweet hah

yeh worked in a shop....will just chat shit bout that
Cosmo
Member

Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
1st Nov 06 at 13:01   View User's Profile U2U Member Reply With Quote

you dont say anything off the top of your head anyway, everything comes up on a screen and you just read it out. Id be amazed if you didnt get the job as the stupidity of some of the ones I speak to sometimes is shocking!

 
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