Basscrazy
Member
Registered: 16th Sep 05
Location: If im on here then clearly in front of the pc
User status: Offline
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i sold an item on ebay on the 4th and i got all money they got item left review etc etc
now i look in paypal the payment has been reversed and paypal said its on hold????
i sold to buyer with good rating and been a member a while
what the hell do i do its quite a bit of money
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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there's a claim then? check your resolution center in paypal...
should be at the top of your paypal home
[Edited on 17-04-2006 by abdus]
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Basscrazy
Member
Registered: 16th Sep 05
Location: If im on here then clearly in front of the pc
User status: Offline
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nope no claim nothing
just says temperary hold
how the heck can they just remove for no reason
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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how did they pay? it might be they cancelled the payment...was it an echeqe?
soemthing weird
[Edited on 17-04-2006 by abdus]
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Basscrazy
Member
Registered: 16th Sep 05
Location: If im on here then clearly in front of the pc
User status: Offline
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ok looked into it more there stating they never got item even tho they left feedback when they got it
have sent payment reversal a email stating
tracking number
adress where sent
time posted who sent with
transaction id
prrof of feedback left
cost of delivery
date of guarenteed delivery
anything else i need to do????
i dont understand how this can be done as you have to sign to get the item ....
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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do you have any email of them stating that they received the item?
do you have a tracking number?
how was item sent?
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Basscrazy
Member
Registered: 16th Sep 05
Location: If im on here then clearly in front of the pc
User status: Offline
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nope no email just the feedback
i sent tracking number
item sent recorded guarebnteed next day delivery by royal mail
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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check delivery here:
http://www.royalmail.com/portal/rm
if stated there, they will definitely lose their claim
what feedback did they leave? and also what is in their claim?
[Edited on 17-04-2006 by abdus]
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Basscrazy
Member
Registered: 16th Sep 05
Location: If im on here then clearly in front of the pc
User status: Offline
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it says your item was deliverd
think i will be ok mate?
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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quote:
Originally posted by Basscrazy
it says your item was deliverd
think i will be ok mate?
what are they claiming? that item wasnt delivered? if this is what they are claming...they can wait...lol
[Edited on 17-04-2006 by abdus]
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Basscrazy
Member
Registered: 16th Sep 05
Location: If im on here then clearly in front of the pc
User status: Offline
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It has come to our attention that you may be the recipient of potentially
unauthorised funds. We have initiated an investigation into this event. In the
meantime, we have placed a temporary hold on the funds in question until the
investigation is complete. This temporary hold will show as a deduction in your
available balance. In the meantime, you are free to continue transacting using
your PayPal account.
1. The item, service or purpose of the purchase, and the associated value.
2. The name and address given to you by the sender (if an item was purchased);
3. If posted, the company used for postage, date of postage, and tracking
number for the delivery.
4. Details of any other transactions related to the transaction(s) in question;
5. A phone number where you can be reached during the day and evening; and
6. Insurance information, if applicable
exactly what i got sent
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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hmmm...okay....just send the information requested...put as much details as possible...
Also be sure to do this in your paypal account...never reply directly to the mail...
if the claim has been initiated by the buyer, then he will more likely lose it...try contacting him directly...phone him and talk to him
http://search.ebay.co.uk/_W0QQtZvbQQsofindtypeZ9
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Basscrazy
Member
Registered: 16th Sep 05
Location: If im on here then clearly in front of the pc
User status: Offline
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would that not go against me contacting him? he left feedback few ghours after it was guarenteed of arriving
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supacook2k
Member
Registered: 26th May 03
User status: Offline
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it sounds like he has paid using a false account or hacked account so paypal have put hold on your account because of the funds.
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Basscrazy
Member
Registered: 16th Sep 05
Location: If im on here then clearly in front of the pc
User status: Offline
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oh great so i loose my money then
that well sucks
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supacook2k
Member
Registered: 26th May 03
User status: Offline
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not sure how it would work now cos the persons who account got hacked need there money back but you have lost money in that you have sent the item.
did you try and withdraw the funds to your bank before sending it?
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Basscrazy
Member
Registered: 16th Sep 05
Location: If im on here then clearly in front of the pc
User status: Offline
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funds were left in paypall till i had more to transfer at once
what i dont understand is hes been member of ebay over a year got 100%
and his paypal email matches username how could it be hacked??
if it is do i basically loose 300 quid?
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Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
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culd b that his bank has messed up sumwhere along the way....open a dispute through ebay as well.....it happend to me a few weeks ago
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supacook2k
Member
Registered: 26th May 03
User status: Offline
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possibility that someone hacked his ebay account and paypal (happened to my m8 yesterday, someone was selling a quad under his account and tried to pay for a different item using his paypal)
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marklaruk
Member
Registered: 4th Sep 04
Location: Leeds
User status: Offline
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Happened to me couple of months back...
£170 sent off the stuff... day later i get the exact same e-mail...
basically you won't be getting your money back and you have also lost the thing you sent...
Paypal say they are looking into it but they don't reply to your e-mails and after their investigation is over u get an e-mail saying they have finished and thats the end of it...
http://www.ddaudio.com/dd/caraudio/enclosureInfo/enclosureInfo.asp
Where was this item sent?
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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if his account has been hacked into...at least you know to which address you sent the item since it was a Special Delivery next day.
then at least you know where your item is.
Try contacting the buyer and explain to him what's going on.
Did you post to the address specified on his Paypal Payment?
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Basscrazy
Member
Registered: 16th Sep 05
Location: If im on here then clearly in front of the pc
User status: Offline
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WOKE UP THIS MORNING TO THIS
We have finished our investigation of the following transaction and have removed
the temporary hold. This temporary hold was removed because we have determined
that the transaction was not unauthorised. PayPal constantly monitors
transactions for unauthorised use of accounts in order to maintain the safety of
our users.
got my money back
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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nice
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