Dan Lewis
Member
Registered: 31st Jan 05
Location: Leicestershire
User status: Offline
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Right, The post came on friday and a parcel wouldnt fit threw the letter box so it was taken back to the depot. Go there today and they cant find it anywhere.
What can i do?
edit: They rang back today saying someone has collected it on saturday! and its not like anyone else would no the package was waiting and my surname is a bit uncommon! 
where do i stand? they posted a thing threw the letter box saying i had a parcel to collect- go there they cant find it- ring up saying someone has colected.
[Edited on 07-02-2006 by almost_me]
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Ally
Member
Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline
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If its insured you claim
If its not u ask them to check, double check, and check at the other local depos, if its still not there then its either vanished or is still on the van
[Edited on 06-02-2006 by Ally]
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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go back to them again and refuse to leave til they find it?
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Edd
Member
Registered: 8th Nov 04
Location: Glasgow
User status: Offline
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all parcels are insured iirc
the balls in their court
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Dan Lewis
Member
Registered: 31st Jan 05
Location: Leicestershire
User status: Offline
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dont think its insured
im angered that someone could have robbed it
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Edd
Member
Registered: 8th Nov 04
Location: Glasgow
User status: Offline
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i was wron gyou have to pay extra
http://www.royalmail.com/portal/rm/jump2?mediaId=400031&catId=400028
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Dan Lewis
Member
Registered: 31st Jan 05
Location: Leicestershire
User status: Offline
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andy hirst
Member
Registered: 18th Apr 02
Location: Rochdale, Greater Manchester
User status: Offline
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Royal Mail = @!*&%€##
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gianluigi
Member
Registered: 9th Mar 05
Location: Ipswich, Suffolk
User status: Offline
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bloody hell  go down and talk to the depo and let rip
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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all parcels are insured up to a value of £30
if the good are worth more then its up to u to pay for insurance
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Dan Lewis
Member
Registered: 31st Jan 05
Location: Leicestershire
User status: Offline
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quote:
Originally posted by Corsa_Sam
all parcels are insured up to a value of £30
if the good are worth more then its up to u to pay for insurance
are you sure about this?
it was £15 worth but thats still a bit of money
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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yep
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Edd
Member
Registered: 8th Nov 04
Location: Glasgow
User status: Offline
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so almost_me i take it that parcel you lost had £29.99 worth of contents
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Dan Lewis
Member
Registered: 31st Jan 05
Location: Leicestershire
User status: Offline
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quote:
Originally posted by Edd
so almost_me i take it that parcel you lost had £29.99 worth of contents
wishfull thinking there Edd but it could go tit's up if i did that, when they ask to see a recipet and things and only relise its £15.
the recipets are via email quick change here and there
But that is bad and wrong
[Edited on 07-02-2006 by almost_me]
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ssj_kakarot
Member
Registered: 29th Apr 03
Location: hartlepool
User status: Offline
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surely its there duty to check the person picking your parcel up is actually you, by taking I.D or something seems canny shoot any one can just pick a parcel up.
get your own back just walk in and say i have some parcels to collect, see what they offer you?
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Ludacris Turbo
Member
Registered: 28th May 04
Location: High Green, Sheffield
User status: Offline
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Chances are they have given your parcel out to someone else on accident.
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nickyboy01
Member
Registered: 10th Sep 03
Location: Oxford-ish
User status: Offline
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They dont check ID unless its recorded etc
If you claim they will want a receipt for the value of the item although this can always be made up.
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