mestonian
Member
Registered: 23rd Feb 03
Location: Leeds - Drives: New Punto Sporting
User status: Offline
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I posted this earlier :
I went to bed last nite after a big win on blackjack online casino, and left my account balance at £1,200 - ive come back this morning and my balance is £0.10p!! Checked account statement and there are loads of transactions thereafter.
Ive emailed customer services and told them that i dont believe anyone has my details etc, but what can they do and they have promptly replied saying... Nothing - Is this true? Cant they check IP addresses or something?? I cant just lose £1,200 surely?
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Got loadsa stupid comments abck, all i wanna know is who i turn to, where should i go to get my money, they dont wanna kno i just dont kno where2go???
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TNM
Member
Registered: 5th Apr 04
Location: Nottingham Drives: VW Tiguan
User status: Offline
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you have lost it. They wont do anything about it now.
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mestonian
Member
Registered: 23rd Feb 03
Location: Leeds - Drives: New Punto Sporting
User status: Offline
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quote:
Originally posted by TNM
you have lost it. They wont do anything about it now.
I dont get how that can be true? i went to bed at 8pm with exactly £1,200 now theres 10p.... i can only presume someone has my account details....
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Chump
Member
Registered: 1st Feb 04
Location: Sharnbrook
User status: Offline
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ur stuffed
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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quote:
Originally posted by mestonian
I posted this earlier :
I went to bed last nite after a big win on blackjack online casino, and left my account balance at £1,200 - ive come back this morning and my balance is £0.10p!! Checked account statement and there are loads of transactions thereafter.
Ive emailed customer services and told them that i dont believe anyone has my details etc, but what can they do and they have promptly replied saying... Nothing - Is this true? Cant they check IP addresses or something?? I cant just lose £1,200 surely?
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Got loadsa stupid comments abck, all i wanna know is who i turn to, where should i go to get my money, they dont wanna kno i just dont kno where2go???
Well it is rather amusing! 
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Ajones_17
Member
Registered: 20th Jun 02
Location: Sunny Wigan Drives: BLACK 03 VTS
User status: Offline
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Have you checked your actual Bank account?
William Hill might have transfered your winnings back to your own bank account from you William Hill online account
Just an idea 
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burgess
Member
Registered: 22nd Feb 04
Location: Norton, North Yorkshire
User status: Offline
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gutted I have a will hill account but it never has more than a tenner in it
imo its a bit silly that you keep that kind of amount in the will hill account
why did you not transfer it into your bank account then you could transfer back the amounts you want to bet
safer imo but this is in hinsight
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Mark Petty
Member
Registered: 26th Jul 01
Location: Bournemouth Drives: Suzuki gsf600
User status: Offline
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just ask them to have a look at there records to see where it went?
Are you sure you didn't have a really nice dream?
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Cavey
Member
Registered: 11th Nov 02
Location: Derby
User status: Offline
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They should be able to track IP addresses that made the withdrawals i'd imagine.
And therefore be able to track down if they contact service providers or something.
If not, you're fucked
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CORSA NUT
Member
Registered: 3rd Aug 01
Location: Wirral
User status: Offline
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fuking mugs game
and guess what....
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Mikorsa16v
Member
Registered: 2nd Sep 02
Location: Burgess Hill, West Sussex
User status: Offline
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check your bank account!
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mestonian
Member
Registered: 23rd Feb 03
Location: Leeds - Drives: New Punto Sporting
User status: Offline
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Well, they have sent me an email this morning saying that they have investigated the IP address transactions were made from and it does not match my own computer, therefore in order to resolve this i need to contact the police and they will liase with william hill as regards the matter. what a load of crap this is, i should just have my dollar!
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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quote:
Originally posted by mestonian
Well, they have sent me an email this morning saying that they have investigated the IP address transactions were made from and it does not match my own computer, therefore in order to resolve this i need to contact the police and they will liase with william hill as regards the matter. what a load of crap this is, i should just have my dollar!
Maybe it was Scott!
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mestonian
Member
Registered: 23rd Feb 03
Location: Leeds - Drives: New Punto Sporting
User status: Offline
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quote:
Originally posted by Sam
quote:
Originally posted by mestonian
Well, they have sent me an email this morning saying that they have investigated the IP address transactions were made from and it does not match my own computer, therefore in order to resolve this i need to contact the police and they will liase with william hill as regards the matter. what a load of crap this is, i should just have my dollar!
Maybe it was Scott!
lol, maybe...
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JM_16v
Member
Registered: 17th Oct 05
Location: Essex Drives: GLC63S
User status: Offline
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UNLUCKY!
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