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Author MHW Smoked Lights DAMAGED During Post (Damn You Royal Mail)
Jonster
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Registered: 17th Oct 03
Location: Chester.... Drives: Clio Sport 16v.. XBL: Jono2445
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   26th Jan 05 at 14:25   View User's Profile U2U Member Reply With Quote

Got my smoked MHW rears today that I bought off ebay:

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&rd=1&item=7949566543

Opened the box to find that both are damaged - cracked with large pieces snapped off

To be honest, the packaging could have been better, but still, they must have been chucked around / dropped to cause this much damage

Whats the best thing to do? Contact the seller and ask for my money back? or try and claim for them via Royal Mail? They were sent 1st class recorded so should be covered

Whats the retail value of these, and who sells them brand new?
Icy
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Registered: 31st Jan 01
Location: Edinburgh Drives: Mk3 Golf Gti
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26th Jan 05 at 14:27   View User's Profile U2U Member Reply With Quote

£135 cost me new
_Allan_
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Registered: 24th Mar 04
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26th Jan 05 at 14:32   View User's Profile U2U Member Reply With Quote

The seller has to make the claim and first class recorded will only cover up to £28. He should have sent them standard parcel with compensation added.
_Allan_
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Registered: 24th Mar 04
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26th Jan 05 at 14:35   View User's Profile U2U Member Reply With Quote

In fact no, I've just checked the postage. For £8 it should have been sent special delivery, next day covered up to £250. Contact the seller who will have to fill out the forms and make the claim. Do not leave any feedback till he sorts it out..good luck
Joff
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Registered: 17th Oct 00
Location: Cambridgeshire
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26th Jan 05 at 14:57   View User's Profile U2U Member Reply With Quote

If it was a signed for delivery, then you should have signed for it before you took delivery of the parcel....

..but with Recorded, you're only covered up to £28 and it'll take you weeks to get that from them. Enjoy your 12 first class stamps they also insult you with.
Steve
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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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26th Jan 05 at 15:01   View Garage View User's Profile U2U Member Reply With Quote

i received some lights once and sent them back because they had some grass in the back
Joff
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Registered: 17th Oct 00
Location: Cambridgeshire
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26th Jan 05 at 15:06   View User's Profile U2U Member Reply With Quote

I received some lights once (last week) and kept them because they had some grass in the back

Cheers Super Steve.
Steve
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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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26th Jan 05 at 15:07   View Garage View User's Profile U2U Member Reply With Quote

have u put em in yet?
stubbsy05
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Registered: 23rd Oct 02
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26th Jan 05 at 16:43   View User's Profile U2U Member Reply With Quote

When I sold mine to Broster I put them in a huge box and absolutely covered them in bubble wrap and stuff.

Damn Royal Mail.
Joff
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Registered: 17th Oct 00
Location: Cambridgeshire
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26th Jan 05 at 16:56   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Steve
have u put em in yet?


No, someone sold me an incomplete set of lights without the 6 nuts to hold the lights in


Oh and my car's 120 miles away.
nickyboy01
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Registered: 10th Sep 03
Location: Oxford-ish
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26th Jan 05 at 17:53   View User's Profile U2U Member Reply With Quote

Unless he took out the insurance it'll be covered to £28, any extra is upto you to request when you buy it.

Were they wrapped seperately or together and allowed to bash together?
AndyW
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Registered: 28th Oct 02
Location: Greater London
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26th Jan 05 at 20:47   View User's Profile U2U Member Reply With Quote

this happened to me mate!
im still waitin for forms off royal mail!
baz2003uk
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Registered: 6th Sep 03
Location: Wiltshire
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26th Jan 05 at 21:32   View User's Profile U2U Member Reply With Quote

jonster
There is no worry's you will get your £££ back mate i aint no cnut
But was thinking
I send you another parcel( with no value to content) at the same weight but get it done on special next day del with insurance covered you then send this box back with the rears in it i can then claim for full amount
Fu$king post office didnt tell me it was ONLY covered to £28
But if you was to send back to me as special del ect you could claim for this as well + have the money 1 and going to re fund

let me know

rekon it will work?
ainsley_brader
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Registered: 24th Mar 02
Location: Tattershall, Lincolnshire
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26th Jan 05 at 21:40   View User's Profile U2U Member Reply With Quote

might have been better in a u2u than on a public forum that royal mail workers frequent!
Carr
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Registered: 1st Oct 04
Location: Leicestershire (Home) Ambleside, Lakes (Uni)
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26th Jan 05 at 21:41   View User's Profile U2U Member Reply With Quote

shhhhhhhhhh. secret
baz2003uk
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Registered: 6th Sep 03
Location: Wiltshire
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26th Jan 05 at 21:45   View User's Profile U2U Member Reply With Quote

i dont think a royal mail worker will give a sh!t unless its managment lol
as its covered by insurance
nickyboy01
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Registered: 10th Sep 03
Location: Oxford-ish
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26th Jan 05 at 21:56   View User's Profile U2U Member Reply With Quote

The claims for insurance with special delivery are a bit tricky, in the case of a claim they can ask for the parcel for proof of damage and to determine whether it was the fault of them or bad packaging.
Joff
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Registered: 17th Oct 00
Location: Cambridgeshire
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26th Jan 05 at 22:08   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by ainsley_brader
might have been better in a u2u than on a public forum that royal mail workers frequent!


This is where you tell us that you're a Senior Investigator for Royal Mails Fraud Prevention Office...
j10E W
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Registered: 30th Sep 04
Location: maidstone
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26th Jan 05 at 23:20   View User's Profile U2U Member Reply With Quote

i brouht some tinted lights off here few weeks ago they was packed very well i opened the box and one was crack with a piece snapped off fucking royal mail crap
Joff
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Registered: 17th Oct 00
Location: Cambridgeshire
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26th Jan 05 at 23:23   View User's Profile U2U Member Reply With Quote

Someone had the same attitude towards Northampton Royal Mail.. they burnt the depot down

I've had empty envelopes being delivered... they started off with contents! That's how fucking low RM staff are - they open the letter, see it's not of any interest to them and then just stick the empty envelope through your letter box!! Like, WTF!
broster
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Registered: 6th Dec 02
Location: Drives: E39
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27th Jan 05 at 08:56   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Alex.S
When I sold mine to Broster I put them in a huge box and absolutely covered them in bubble wrap and stuff.

Damn Royal Mail.


these were the best wrapped things i ever recieved! with a little note inside too! lol!
Jonster
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Registered: 17th Oct 03
Location: Chester.... Drives: Clio Sport 16v.. XBL: Jono2445
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27th Jan 05 at 10:07   View User's Profile U2U Member Reply With Quote

baz2003uk you have mail

[Edited on 27-01-2005 by Jonster]

 
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