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Author ne1 cancelled theyre contract with o2 before?
Icy
Member

Registered: 31st Jan 01
Location: Edinburgh Drives: Mk3 Golf Gti
User status: Offline
20th Sep 04 at 14:06   View User's Profile U2U Member Reply With Quote

i need to cancel one of mine how do i go round doin this?
by fone or do i have to write? like iv done with vodafone
andy hirst
Member

Registered: 18th Apr 02
Location: Rochdale, Greater Manchester
User status: Offline
20th Sep 04 at 14:19   View User's Profile U2U Member Reply With Quote

phone up their customer services: 08702259933, there is an option to disconnect account.
Thoday
Member

Registered: 12th Jan 03
Location: Drove kitted corsa b now standard corcs c exclusiv
User status: Offline
20th Sep 04 at 14:21   View User's Profile U2U Member Reply With Quote

as above, but be prepared to be past around to other people as they are not helpful, u will also have to give 1 months full notice, which will probably end up being 2/3 as they are useless, i have and other have had problems with their customer service dept, if you can ever get through
Icy
Member

Registered: 31st Jan 01
Location: Edinburgh Drives: Mk3 Golf Gti
User status: Offline
20th Sep 04 at 14:24   View User's Profile U2U Member Reply With Quote

ok cheers
cant afford 2 contracts with them no more
Rileysport
Member

Registered: 18th Jun 04
Location: West Yorkshire
User status: Offline
20th Sep 04 at 14:28   View User's Profile U2U Member Reply With Quote

yeah i stopped mine, and they still took dosh from account, still i stopped direct debit, got a letter sayin account was stopped etc too
Jambo
Member

Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
20th Sep 04 at 15:24   View User's Profile U2U Member Reply With Quote

i rang up and stopped mine, i will find out in a few days weather they have or not, as said above they are fucking useless.

Cost me like £250, of which should have been around £70, due to their departments not changing my tarrif down to minimum whilst my contract runs out, 2 seperate attempts and STILL no-one changed them

Worst company ever

Go on orange
Icy
Member

Registered: 31st Jan 01
Location: Edinburgh Drives: Mk3 Golf Gti
User status: Offline
20th Sep 04 at 15:28   View User's Profile U2U Member Reply With Quote

am stayin on my old 02 contract tho
500 free text, 50mins free mins everyday offpeak for £10
Icy
Member

Registered: 31st Jan 01
Location: Edinburgh Drives: Mk3 Golf Gti
User status: Offline
20th Sep 04 at 15:31   View User's Profile U2U Member Reply With Quote

jus called up but hung up as
better if i do it when a yrs up eh? or can i tell them to cancel it when the yrs up?
Greasemonkey
Member

Registered: 17th Apr 02
Location: Drives a Tractor
User status: Offline
20th Sep 04 at 15:34   View User's Profile U2U Member Reply With Quote

i got shafted by them, told them to cancell it they did not, told em again, they did not, i cancelled the direct debit, and ended up gettin threatened legal action by morcroft debt recovery limited, this was about 2 years ago and i recieved a letter about 2 months ago demanding 8p of the remaining balance
Good luck gettin through took me about a week of phoning up

 
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