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Author PVD...........(Again!!!!)
Meat-Pie-SRI
Member

Registered: 10th Apr 02
Location: Berkhamsted, Drives Mk4 R32
User status: Offline
   3rd Jun 04 at 16:15   View User's Profile U2U Member Reply With Quote

For f*ck sake!!!
Since july last year I have been waiting for bits!! PArts have been cancelled, credit notes given etc etc............

Now i've been waiting 5 1/2 weeks for something that they told me they have in stock!!

Phoned them up to cancel it because i've had enough of their lies and the sh*t that they speak, of course now they can't refund me because the part has been ordered on a credit note, given because i cancelled a single wiper i had waited 6 1/2 months for!!! Like i'm ever going to use it to buy anything else from them!!

useless fookers!!
Their customer service is soooooo totally sh*t!! Surely recently they have lost loads of customers as well!!
With any luck they'll get into some financial problems that will make them pull their finger out of their arse's and start providing a service that people can rely on again!!! it has to happen eventually!! All the crap they spout, how they never call you back etc!

Gonna have to confront them at PVS show as I now have amassed £347 in credit notes from their f*ck up's that i'll never use!!!
Now they won't answer their phones either!!

Everyone knows how bad they are, now they are just getting worse!!!

Steer well clear of these useless chimps!!

Rant over
MC Kustoms
Member

Registered: 6th Aug 02
Location: Luton
User status: Offline
3rd Jun 04 at 16:21   View User's Profile U2U Member Reply With Quote

if any 1 else has probs with PVD and going to PVS im sure they will be there y dont we all go and c them all at once get things sorted

just an idea
Siberia
Member

Registered: 9th Oct 03
Location: Leprechaun Land Drives : Zafira GSI
User status: Offline
3rd Jun 04 at 16:55   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by speed6
if any 1 else has probs with PVD and going to PVS im sure they will be there y dont we all go and c them all at once get things sorted

just an idea


will somebody video tape that! that would be halarious
Ojc
Member

Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
3rd Jun 04 at 18:15   View User's Profile U2U Member Reply With Quote

I maybe working for them on the day, I look forward to your complaints
shawboy
Member

Registered: 1st Jul 02
Location: Wombwell, Barnsley
User status: Offline
3rd Jun 04 at 18:16   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by speed6
if any 1 else has probs with PVD and going to PVS im sure they will be there y dont we all go and c them all at once get things sorted

just an idea


BeArDy
Member

Registered: 7th Aug 00
Location: Manchester
User status: Offline
3rd Jun 04 at 18:21   View User's Profile U2U Member Reply With Quote

is PVD going PVS as they have not put there name to the show, at the list of stalls
J da Silva
Member

Registered: 10th Apr 03
Location: The FACTory
User status: Offline
3rd Jun 04 at 18:23   View User's Profile U2U Member Reply With Quote

i hear they are heading for some problems in the near future
langey
Member

Registered: 7th Sep 03
Location: Wigan
User status: Offline
3rd Jun 04 at 18:23   View User's Profile U2U Member Reply With Quote

they have probably thought "shit everyone will be at PVS and be gunning for us, so we wont go"
Mattb
Member

Registered: 2nd Feb 03
Location: Under your sisters bed
User status: Offline
3rd Jun 04 at 18:24   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by BeArDy
is PVD going PVS as they have not put there name to the show, at the list of stalls


they probably arent going... if they did all they would get is crap from everyone...
Darren
Member

Registered: 21st Apr 02
Location: Hadleigh, Suffolk
User status: Offline
3rd Jun 04 at 18:31   View User's Profile U2U Member Reply With Quote

Well they received my letter today, sent recorded delivery, no excuses I WANT MY GOD DAMN MONEY BACK
vibrio
Banned

Registered: 28th Feb 01
Location: POAH
User status: Offline
3rd Jun 04 at 19:04   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Meat-Pie-SRI
For f*ck sake!!!
Since july last year I have been waiting for bits!! PArts have been cancelled, credit notes given etc etc............

Now i've been waiting 5 1/2 weeks for something that they told me they have in stock!!

Phoned them up to cancel it because i've had enough of their lies and the sh*t that they speak, of course now they can't refund me because the part has been ordered on a credit note, given because i cancelled a single wiper i had waited 6 1/2 months for!!! Like i'm ever going to use it to buy anything else from them!!

useless fookers!!
Their customer service is soooooo totally sh*t!! Surely recently they have lost loads of customers as well!!
With any luck they'll get into some financial problems that will make them pull their finger out of their arse's and start providing a service that people can rely on again!!! it has to happen eventually!! All the crap they spout, how they never call you back etc!

Gonna have to confront them at PVS show as I now have amassed £347 in credit notes from their f*ck up's that i'll never use!!!
Now they won't answer their phones either!!

Everyone knows how bad they are, now they are just getting worse!!!

Steer well clear of these useless chimps!!

Rant over


that will teach you to accept a credit note then

[Edited on 03-06-2004 by vibrio]
LukeGSi
Member

Registered: 9th Dec 03
User status: Offline
3rd Jun 04 at 19:08   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Darren
Well they received my letter today, sent recorded delivery, no excuses I WANT MY GOD DAMN MONEY BACK


Did your mum write the note to PVD....

Dear PVD,

Please give my son Darren all his pocket money back, he works hard cleaning the dishes and hoovering for me and what you have done to him is not fair.

I appreciate your help

Lots of love Darrens mum x x x














Greg_M
Member

Registered: 2nd Sep 03
Location: Grantham, Lincolnshire
User status: Offline
3rd Jun 04 at 19:09   View User's Profile U2U Member Reply With Quote

if they dont give you a part you order then you are entitled to a full refund, did you not think to demand a full refund?
StuartVRS
Member

Registered: 9th Feb 03
Location: Bromley Common, Greater London
User status: Offline
3rd Jun 04 at 19:10   View User's Profile U2U Member Reply With Quote

get a list of names of people who have been messed about, as big a list as possible and head straight for watchdog on tv. That will fuck them up with anyone else thinking of ordering from them. When they see all the problems, they will soon find somewhere else to source their parts.
Andy
Member

Registered: 28th Dec 99
Location: Cumbria, UK
User status: Offline
3rd Jun 04 at 19:14   View User's Profile U2U Member Reply With Quote

Just to add some balance to the endless "PVD are crap threads", I've just received more good service from them (as I always have). I returned some clusters 3 months ago cos I changed my mind and decided I didn't like them - they offered me a credit note for the full amount including postage. Yesterday I used that towards a set of Bridgestone S03 tyres, which arrived today (thanks Joff ). Not only that, but PVD's price was also the cheapest of several I was quoted.

Not saying everyone's experienced the same levels of service as I have, but by the same token, it's not all bad news, which is the impression you sometimes get on this board.

[Edited on 03-06-2004 by Andy]
vibrio
Banned

Registered: 28th Feb 01
Location: POAH
User status: Offline
3rd Jun 04 at 19:17   View User's Profile U2U Member Reply With Quote

I polish Pete's sandles so get good treatment
SetH
Member

Registered: 15th Jul 01
User status: Offline
3rd Jun 04 at 19:28   View User's Profile U2U Member Reply With Quote

No wonder you dont see pete and vikki posting on here anymore!!!

Still waiting for my fcuking lexmaul grille, been 6 weeks now, was told 3, looks like ill have a 6 month wait then.

Last time im buying from then, used to speak to pete on icq as well, he was sound as a pound.
Ojc
Member

Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
3rd Jun 04 at 22:46   View User's Profile U2U Member Reply With Quote

Its strange, seems like most of the people that have used PVD from there humble beginnings (Petes living room don't seem to get a problem

 
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