gsi 2.5 flann
Member
Registered: 22nd Sep 07
Location: lancashire
User status: Offline
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ole how u mean by conversion joints?
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GregGsi
Premium Member
Registered: 6th Jan 08
Location: Leigh, Wigan
User status: Offline
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iners cv pal
BHP vaux
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rallyman
Member
Registered: 28th Dec 05
Location: Chorley, Lancashire
User status: Offline
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quote:
Originally posted by Ole
Hi,
does anybody know, what's up with chrisastleymotorsport.co.uk?
I've ordered there about a month ago and didn't receive anything yet.
Also i don't get an answer on my emails since 21st march. rallyman was on the board last time on 22nd of march. did anything happen to him???
everything is paied and we are waiting for the things, to get our cars on the road :-(
Regards, Sven
Hello mate, sorry for the delay on your goods, i will chase these up for you personally in the morning, could you pm me the name the goods were ordered under and how you ordered them?
Regards
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rallyman
Member
Registered: 28th Dec 05
Location: Chorley, Lancashire
User status: Offline
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I apologise to all who have noticed a delay in delivery times and communication. As some people are aware i have a member of staff(my mechanic) leave the company at short notice about 3 weeks ago which has meant im full time in the workshop trying to keep up which we are getting there slowly. I have been ironing out problems this year in relation to the mail order side of the business as the increasing business growth from the beginning of this year has taken us by suprise and our internal system and infrastructure couldnt cope and to be honest there simply isnt enough hours in the day and we are struggling to keep up. To add to this i have an immense number of emails, PM from approx 35 forums and ebay messages which come to approx 200 messages a week and with a 10 week old baby i dont get chance to do these out of hours like a used to so they aretaking longer to get through than normal.
This may sound like excuses but im trying to be as honest as possible, if anybody has a problem dont hesitate to give us a call and ask for myself and i will get it sorted for you and let you know what is going on.
Many thanks and Best Regards.
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rallyman
Member
Registered: 28th Dec 05
Location: Chorley, Lancashire
User status: Offline
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quote:
Originally posted by k e l
i orded a set of arp flywheel bolts from him but ended going down to collect them. a week later they turned up in the post bargain 
I see honesty isnt your policy
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rallyman
Member
Registered: 28th Dec 05
Location: Chorley, Lancashire
User status: Offline
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quote:
Originally posted by bolton
theres loads of people on other forums having trouble there, people mite start goin elsewere soon!
Business is getting better mate, have had a lot og changes recently and been through a bad patch which i can confirm we are back on track, can only apologise for the drop is customer service.
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rallyman
Member
Registered: 28th Dec 05
Location: Chorley, Lancashire
User status: Offline
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quote:
Originally posted by Whittie
A business doesn't run around a corsa forum mate, allways phone / email 
I last ordered something there about two weeks ago, it came within a week.
Cheers mate, as mentioned above, please dont hesitate to give us a call for order progress, prices or advice.
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rallyman
Member
Registered: 28th Dec 05
Location: Chorley, Lancashire
User status: Offline
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quote:
Originally posted by gsi 2.5 flann
i got a hose of him was not impressed with the contact. i'm a self employed mechanic and just glad it weren't for a customers car. started to make me own contacts from companys so i can get wot i need to do the jobs faster. it took 3 weeks to get sort and he didn't have theother hose i asked them to keep for me.
[Edited on 15-04-2008 by gsi 2.5 flann]
Not being funny mate, but the slow delivery time on your hoses was because you ordered a single hose from 2 kits which isnt stocked so was a special order.
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rallyman
Member
Registered: 28th Dec 05
Location: Chorley, Lancashire
User status: Offline
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quote:
Originally posted by Ole
conversation joints...
Hello again, just found this post, i know we are out of stock on these at the moment, we have had a supply problem, we used to have 3 suppliers for these in this country, AMK, Driveline and transhaft. All of them are out of stock for the near future, i have found a supplier which is delco remi but they have to be imported from italy and should be with me for the middle of next week, i have 40 on order then all outstanding CV joints will be dispatched ASAP.
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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Rallyman/Chris,
I dont think you need to appologise mate on a public forum.
I beleive your an honest guy and when i had breif dealings with yourself we were let down by a 3rd party (powdercoater).
New babies/Loosing men must be a massive blow to you and i wish you all the best in keeping you buissness running and getting through a very tough time.
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rallyman
Member
Registered: 28th Dec 05
Location: Chorley, Lancashire
User status: Offline
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Cheers mate, much appreciated. Just dont want people to think i dont give a shit and dont have time for them when i dont get back to PM e.t.c.
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Ste L
Member
Registered: 3rd Jul 06
Location: Manchester Drives: 106 16v Rallye
User status: Offline
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quote:
Originally posted by rallyman
As some people are aware i have a member of staff(my mechanic) leave the company at short notice about 3 weeks ago
i mentioned this futher up in the topic, but people either didn't take notice or just ignored me 
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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At the end of the day, people beleive that anything should be deleivered the Very next day, They dont understand the basic meaning of "patience", If it was that desparetly needed then they would have ordere it earlier or acctually go down to where its made.
(this does not apply/nor a rant to our oversea's freind Ole - simply a statement of my views)
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rallyman
Member
Registered: 28th Dec 05
Location: Chorley, Lancashire
User status: Offline
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It is hard to keep everything in stock and sometimes demand does catch us of guard which can lead to a delay when most products are fabricated from scrath for myself. If anything is that urgent then i recommend a phone call first to confirm stock and delivery time.
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gsi 2.5 flann
Member
Registered: 22nd Sep 07
Location: lancashire
User status: Offline
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chris i understand that but as we know in the job feed back does help relations and little chris had said he was keeping a hose back. i do appricate that you got me the top hose.
[Edited on 17-04-2008 by gsi 2.5 flann]
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rallyman
Member
Registered: 28th Dec 05
Location: Chorley, Lancashire
User status: Offline
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Did you get the top hose on and sorted?
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gsi 2.5 flann
Member
Registered: 22nd Sep 07
Location: lancashire
User status: Offline
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yeah its on good fit really. stopped leaking now lol any chance we can sort the bottom hose now.
[Edited on 17-04-2008 by gsi 2.5 flann]
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gsi 2.5 flann
Member
Registered: 22nd Sep 07
Location: lancashire
User status: Offline
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u got any closer with the nissan
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rallyman
Member
Registered: 28th Dec 05
Location: Chorley, Lancashire
User status: Offline
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should have been a delivery from roose today but he has got a show on saturday and appears to have put my orders behind again as he is making stock to take with him, hopefully be here after the weekend mate.
Not looked at the nissan again yet mate, isnt top of the list at the minute.
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gsi 2.5 flann
Member
Registered: 22nd Sep 07
Location: lancashire
User status: Offline
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hows the astra
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rallyman
Member
Registered: 28th Dec 05
Location: Chorley, Lancashire
User status: Offline
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which one, i got 2 black astras in, lol. both coming along nicely, the mk3 should be done tomorrow ready to have the 3" downpipe made up. the other will be done for late next week as its getting collected next saturday.
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gsi 2.5 flann
Member
Registered: 22nd Sep 07
Location: lancashire
User status: Offline
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u getting the slowly. nightmare ain't it. i've had a crap week up to now one problem after another with this tdi volvo
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Ole
Member
Registered: 18th Apr 05
Location: Germany
User status: Offline
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hi chris,
thank you for the information.
can you give me a short notice, when the joints leave your shop? so i can calm the guy who bought the car ;-) ?
Regards, Sven
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rallyman
Member
Registered: 28th Dec 05
Location: Chorley, Lancashire
User status: Offline
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No problem mate, have just replied to your thread on my forum also.
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IvIarkgraham
Premium Member
Registered: 27th Mar 04
Location: Ellesmere Port, Cheshire
User status: Offline
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i'll be your apprentice if you want
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