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Author Phoned Virgin to complain
MarkM
Member
Registered: 11th Apr 01
Location: Liverpool
User status: Offline
2nd Mar 07 at 17:30   View User's Profile U2U Member Reply With Quote
I work for them
Dom
Member
Registered: 13th Sep 03
User status: Offline
2nd Mar 07 at 17:32   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by MarkM
I work for them


fancy getting me some free stuff?
MarkM
Member
Registered: 11th Apr 01
Location: Liverpool
User status: Offline
2nd Mar 07 at 17:45   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Dom
quote:
Originally posted by MarkM
I work for them


fancy getting me some free stuff?


Such as?
Ben D
Member
Registered: 25th Apr 05
Location: South West
User status: Offline
2nd Mar 07 at 17:51   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Dom
quote:
Originally posted by MarkM
I work for them


fancy getting me some free stuff?


Meeeee Toooo!!!!

Maybe a bill reduction? One of them new V Box thingys everyones on about

mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
2nd Mar 07 at 17:51   View User's Profile U2U Member Reply With Quote
I don't know what the XL package is??

with the large package and sky sports and movies I have basically every channel(except other subscription ones)...
Kieran is wacthing The fantastic four at the moment...
Nismo
Member
Registered: 12th Sep 02
User status: Offline
2nd Mar 07 at 17:53   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by mav
I don't know what the XL package is??



You get SetH's channels.............. Heffer Porn
mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
2nd Mar 07 at 17:54   View User's Profile U2U Member Reply With Quote
MarkM
Member
Registered: 11th Apr 01
Location: Liverpool
User status: Offline
2nd Mar 07 at 17:55   View User's Profile U2U Member Reply With Quote
No can do with the free stuff...I would lose my job...
Rob_Quads
Member
Registered: 29th Mar 01
Location: southampton
User status: Offline
2nd Mar 07 at 17:55   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by mav

Got all the sports 1,2,3 and extra


Do you have the full Sky Sports Extra i.e. Champions league nights the Red button taking you to a choice of all the matches or do you only get the primary match they show on that channel
mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
2nd Mar 07 at 17:56   View User's Profile U2U Member Reply With Quote
only the primary match that annoys me too...red button doesn't work for the match choice on cable...
MarkM
Member
Registered: 11th Apr 01
Location: Liverpool
User status: Offline
2nd Mar 07 at 17:59   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by mav
only the primary match that annoys me too...red button doesn't work for the match choice on cable...


Yes that is quite GAY...
Ste L
Member
Registered: 3rd Jul 06
Location: Manchester Drives: 106 16v Rallye
User status: Offline
2nd Mar 07 at 18:02   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by mav
After 25 mins on hold


About losing Sky sports news as I watch that alot...

Without me even asking they have

Reduced my monthly bill from £63 to £56 on TV/BB/Phone

put my telly package to the large package insted of meduim package (150ch)
Gave me All the movie channels also...

And this is forever not 6 month deal etc

so quite pleased with that I think....

Also she said they are still trying to get Sky one etc back too..

[Edited on 02-03-2007 by mav]


wont have the movie channels forever....

they are getting rid of them soon, not sure how soon..

but all the movies will be on vod
Mark1984_SRI
Member
Registered: 7th Feb 06
Location: Preston
User status: Offline
2nd Mar 07 at 19:04   View User's Profile U2U Member Reply With Quote
Cheers for that Mav, just had my Broadband upgraded from a lowly 2mb to 4mb for an extra £2 a month. Always worth a rant i suppose
Phi
Member
Registered: 8th Jan 07
Location: South
User status: Offline
2nd Mar 07 at 19:08   View User's Profile U2U Member Reply With Quote
we have crappy Telewest at my house ( now Virgin) but its crap anyway

wish my step dad would get sky+!!!
But we have telephone, net and tv as one package!
Phi
Member
Registered: 8th Jan 07
Location: South
User status: Offline
2nd Mar 07 at 19:08   View User's Profile U2U Member Reply With Quote
i might see if he will phone to complain about the Sky one thing and try get some discount haha

they must have lost some money over this change surely!!???
Ben D
Member
Registered: 25th Apr 05
Location: South West
User status: Offline
2nd Mar 07 at 19:12   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Corsa_phi
i might see if he will phone to complain about the Sky one thing and try get some discount haha

they must have lost some money over this change surely!!???


I would try and complain but i am no good at it and would probably just get sold something else

Telly's Pretty crap now i haven't watched it since, Anyone know where i can Downlaod/watch all the 'Dead Like me' Episodes?
mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
2nd Mar 07 at 19:21   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Ste L
quote:
Originally posted by mav
After 25 mins on hold


About losing Sky sports news as I watch that alot...

Without me even asking they have

Reduced my monthly bill from £63 to £56 on TV/BB/Phone

put my telly package to the large package insted of meduim package (150ch)
Gave me All the movie channels also...

And this is forever not 6 month deal etc

so quite pleased with that I think....

Also she said they are still trying to get Sky one etc back too..

[Edited on 02-03-2007 by mav]


wont have the movie channels forever....

they are getting rid of them soon, not sure how soon..

but all the movies will be on vod


her words on the phone, this deal 'forever'
Melville
Member
Registered: 4th Jun 03
Location: Newcastle upon Tyne
User status: Offline
2nd Mar 07 at 20:20   View User's Profile U2U Member Reply With Quote
What number did you ring? Just the customer services? Think I'll give them a ring!
mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
2nd Mar 07 at 20:31   View User's Profile U2U Member Reply With Quote
150 from telewest / ntl phone

And pressed the 'thinking about leaving' option
Ste L
Member
Registered: 3rd Jul 06
Location: Manchester Drives: 106 16v Rallye
User status: Offline
2nd Mar 07 at 21:00   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by mav
her words on the phone, this deal 'forever'



only know this, as i used to work at ex-ntl, now virgin, untill jan...

thats the plan to drop all the movie channels, and just have the vod thingy
StuartVRS
Member
Registered: 9th Feb 03
Location: Bromley Common, Greater London
User status: Offline
2nd Mar 07 at 21:18   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by mav
150 from telewest / ntl phone

And pressed the 'thinking about leaving' option


at least you got through, i have spent a total of 4 hours over the past 2 days trying to get through, always busy and cuts off, when it does go through, spend ages on hold then get cut off again Wrote them a letter now and have cancelled my direct debit, they can shove their broadband up their arse. Ive had nothing but problems with the customer service for a week now.
richardworrall
Premium Member

Registered: 20th Sep 05
Location: Derby
User status: Offline
2nd Mar 07 at 21:20   View Garage View User's Profile U2U Member Reply With Quote
every time ive rang up over the past two weeks ive got through within 5 mins and its been sorted first time every time.
abdus
Member
Registered: 23rd Feb 06
User status: Offline
2nd Mar 07 at 21:21   View User's Profile U2U Member Reply With Quote
I'm thinking of leaving for sky now...43.50 is a very good deal. Just need to confirm that they will be able to use the NTL line. I'll keep NTL phone and broadband
abdus
Member
Registered: 23rd Feb 06
User status: Offline
3rd Mar 07 at 11:19   View User's Profile U2U Member Reply With Quote
just called Sky now...installation on Tuesday

All channels for £43.50

keeping my NTL phone line and broadband though

SkyTV doesn't need BT line unless for broadband

Also got a free Sky+ box worth £99 and £60 installation

so it's £63.50 for all these phone Unlimited calls, 4MB broadband and ALL channels from sky and a Sky+ Box....
Jamie Walby
Member
Registered: 15th Nov 04
User status: Offline
3rd Mar 07 at 11:34   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Cosmo
Just get Sky FFS!

£43.50 for all the channels


I concur

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