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Author Ebay help FAKE 8800 sirocco **UPDATE**
Jambo
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Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
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   1st Apr 08 at 23:06   View User's Profile U2U Member Reply With Quote



Right purchased a sirocco after the last incident with an ebay seller trying to fob an 8800 off on me as a sirocco....

Turns out its a fucking fake, a very very very good one but its still a fake. The nokia pc suite disk has the word Nokia spelt Nokda In the small print. the charger feels nasty quality and although looks the same as a normal charger (i work in a phone shop) but it stopped working after 1 charge. The desktop charger scratched the phone when placed in it and then the battery went wrong, it was only then i researched it.

The phone itself is immaculate and seems ot be real.

BUT im sure its fake. SO....

Who do i contact first, Nokia? They take faking very seriously, but obviously im less concerned with nokia being ripped off than i am loosing out on £300..

So do i contact Ebay first? Or nokia? Trading standards?

Seller is going to get bummed. 100% feedback as well

Advice please

[Edited on 03-04-2008 by Jambo]
Tommy L
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Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
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1st Apr 08 at 23:11   View User's Profile U2U Member Reply With Quote
Surely nokia will be able to confirm whether its a fake or not by the code on the phone (no idea what it is called). I would do this first before saying it is a fake. Then move onto trading standards and ebay.

Have you mentioned this to the seller yet?
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
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1st Apr 08 at 23:13   View User's Profile U2U Member Reply With Quote
The charger should be the same as whats in with the N95 8GB, compare it to the ones at work. Check the handsfree kit for markings, what does it say on it?

Don't forget the phone could be real but have dodgy accessories with it. If so it's less of an argument
Jambo
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Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
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1st Apr 08 at 23:13   View User's Profile U2U Member Reply With Quote
Yes plan top ring nokias care centre tommorow they can check IMEI and product code to find phones origin, chances are itl be in the wrong country etc, phone is running correct software and functions fine tho!
Jambo
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Location: Maidenhead, Drives: VXR Arctic
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1st Apr 08 at 23:14   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Matt H
The charger should be the same as whats in with the N95 8GB

Don't forget the phone could be real but have dodgy accessories with it. If so it's less of an argument


This is what im worried about, but there are a few issues with the phone, i.e the gauze i told you about and the camera it just seems not to function as it should.

I think nokia are first port of call so i can back up claim with evidence

The charger is identical to the DCU-4 that we sell at work and came with my n80. My n95 comes with the smaller travel one but cant remember the code off the top of my head. Its the plastics and how the mould seems inferiro around the edges...

[Edited on 01-04-2008 by Jambo]
Matt H
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1st Apr 08 at 23:15   View User's Profile U2U Member Reply With Quote
Local service centre is best bet
strick206
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Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
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1st Apr 08 at 23:16   View User's Profile U2U Member Reply With Quote
pay by paypal?

If you did file a complaint once you have rung nokia to confirm
_Allan_
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1st Apr 08 at 23:17   View User's Profile U2U Member Reply With Quote
You have access to a real one to compare in the shop?, even order one in for a shop demo?
Superlite Ltd.
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Registered: 9th Jan 07
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2nd Apr 08 at 08:25   View User's Profile U2U Member Reply With Quote
How did you pay? Paypal?
Jambo
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2nd Apr 08 at 09:12   View User's Profile U2U Member Reply With Quote
paie paypal on credit card
Superlite Ltd.
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2nd Apr 08 at 09:23   View User's Profile U2U Member Reply With Quote
I go to ebay first and try to get that paypal dosh back
Jambo
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2nd Apr 08 at 09:25   View User's Profile U2U Member Reply With Quote
want to be 100% that its fake before i throw accusations. Going to ring Nokia when i can get away for 5mins
Jambo
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2nd Apr 08 at 11:20   View User's Profile U2U Member Reply With Quote
aparently its a nokia 6111 and destined for indonesian market

Im going to town on this ebay seller!
Jamie
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Registered: 1st Apr 02
Location: Aberdeen
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2nd Apr 08 at 11:23   View User's Profile U2U Member Reply With Quote
What a nightmare - hope you get it sorted asap

Do you not work for Orange Jambo?
Jambo
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2nd Apr 08 at 11:38   View User's Profile U2U Member Reply With Quote
i do work for Orange yes, how come?
Robbo
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Location: London
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2nd Apr 08 at 11:48   View User's Profile U2U Member Reply With Quote
strick206
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Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
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2nd Apr 08 at 11:49   View User's Profile U2U Member Reply With Quote
post up the link to the auction so we know who it was that sold it?

Also, get onto your credit card company, they can cancel the payment themselves too as it's their money that was used to pay for it
Jambo
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2nd Apr 08 at 14:30   View User's Profile U2U Member Reply With Quote
what if i have paid off the balance already, will that matter?

Company name will be revealed asap
strick206
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Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
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2nd Apr 08 at 14:31   View User's Profile U2U Member Reply With Quote
ring your credit card company up and see what they say, say you have bought something and it isn't genuine and if its possible to withdraw the payment?

I'm sure i rmember reading that if a credit card company did this, paypal went straight to the seller and put their account in the red
Jambo
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2nd Apr 08 at 14:37   View User's Profile U2U Member Reply With Quote
thanks mate ill give them a buzz later
Jambo
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2nd Apr 08 at 15:09   View User's Profile U2U Member Reply With Quote
capital one wont intervene untill ebay/paypal wont help aparently!
John
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2nd Apr 08 at 15:15   View User's Profile U2U Member Reply With Quote
I phoned HSBC yesterday about an ebay purchase that never arrived, they said they'll send me some forms out and i've to forward any correspondence i've had and they'll investigate.

Wasn't through paypal either so if the credit card don't do anything the money will be gone.
Dan
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Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
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2nd Apr 08 at 15:31   View Garage View User's Profile U2U Member Reply With Quote
file a dispute with paypal. They will automatically put the funds on the other persons account on hold.

Adult GiftsClick here to vist us
_Allan_
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Registered: 24th Mar 04
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2nd Apr 08 at 15:42   View User's Profile U2U Member Reply With Quote
Jambo did the serial numbers come back as belonging to a 6111 or is the guts of the phone from a 6111? As it looks nothing like a Sirocco?
Jambo
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Registered: 8th Sep 01
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2nd Apr 08 at 15:44   View User's Profile U2U Member Reply With Quote
serial number is that of a 6111. The phone if u type in *#0000# it says sirocco and the correct software version.

It is an EXTREMELY good fake. Had me fooled for a while.

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