Colin
Member
Registered: 4th Apr 02
User status: Offline
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Hi - very pissed off here.  Anyway :-
Jade wanted a Digi camera for Xmas, She wanted a specific model & wanted the limited edition colour. So I done what all good boyfriends would do & tried to find her one. One mail order place I ordered off let me down big time so I ended up on ebay & found one. Great..won the auction last Friday. I was getting a bit panic manic as they emailed to say it would not be getting sent until Wednesday. Then got an email saying they were holding shipment another few days as im not paypal varified address I exchanged some emails basically telling them to get their thumb out their ass & send it as I need it before xmas & it would be no good to me after.
It arrived today & its the wrong fucking colour. Its black casing not the pink she wanted - that I had supposidly won...........now to some this may not be an issue but 1. I could have wandered into the nearest high street & got a black one - cheaper! 2. Its not what my girl asked for!
I just sent them this:
My item has now arrived however it is not my item - it is the incorrect colour. You sent a black TZ3, not a Pink/Tan TZ3 as I won on the auction. This is not acceptable as I specifically went out of my way to buy a pink/tan one - & expected that to be what I was getting as described by yourself on ebay. If I wanted black id have bought black from one of the many places they are readily available! This was sold as the Very Rare color ~ Limited Quantity! camera, it was also described as UK Stock which it clearly is not judging by the socket adaptor included for the charger. You have cheated & lied to me & wasted my time when I could have purchased an honest product from someone else. I demand a full refund otherwise I will report this to ebay & involve VISA in recovering my money.
No more cheery unidirectional responses please, I would like a proper response detailing me exactly what you are going to do about the problem you have created. I honestly thought someone with as many positive feedbacks as you would be on the ball & provide a good service. I was obviously mistaken. This whole experience has been nothing short of rubbish!! Get it arranged to pick up your camera as soon as possible otherwise I will take further action.
Colin Johnston.
This is the listing I won:
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&rd=1&item=180192369292&ssPageName=STRK:MEWN:IT&ih=008
They sent one like this;
What do I do next?? Do I leave feedback?, contact ebay?, contact my credit card people. Or wait to see if they do as I asked of them.
Fucking goats have made a shambles of my pressie to my burd
[Edited on 21-12-2007 by Colin]
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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Also its a USA one as they've cunningly slipped a plug adaptor in the box for the charger. It says UK stock on the Auction listing!
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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file a claim through paypal if you paid using that service.
don't they have a contact number to allow things to be done quicker? they fucked up your xmas present to jade
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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also it says tan in the advert:
NEW! Panasonic DMC-TZ3 7.2
MP TAN
they don't have a leg to stand on to be honest
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Lawrah
Premium Member
Registered: 25th Dec 04
User status: Offline
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I would get the ball rolling and report them. they still have done wrong and they caused you lots of shit, It was unnaceptable. Kick ass.
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strick206
Member
Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
User status: Offline
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Report them to ebay, and also put in a claim with paypal and contact your credit card company
don't leave feedback yet, wait until matter is resolved and then leave the negative
12.99 is also way over the odds for postage
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Lawrah
Premium Member
Registered: 25th Dec 04
User status: Offline
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Did you also have to pay for Customs Colin ?
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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quote:
Originally posted by Ben G
file a claim through paypal if you paid using that service.
don't they have a contact number to allow things to be done quicker? they fucked up your xmas present to jade
Woulnt I be better going straight to my credit card? Ive heard paypals not worth its salt & take ages / sometimes only give part payment!? Visa would just take the money from paypal maybe....forcing them to chase the cunts for the doe!
I KNEW I would get my fingers burned using fleebay, was actually shaking my head while clicking the bid button......never again!!
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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quote:
Originally posted by Lawrah
Did you also have to pay for Customs Colin ?
It came from the UK....fuck knows whats going on!
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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FUCK SAKE!!! IT JUST GOT BETTER!!!
It says on the box...which isnt even a proper panasonic camera box, just a brown box - Refurbished for panasonic consumer electronics co. Refurbished in mexico.
Ive been done over a whopper here!! 
[Edited on 21-12-2007 by Colin]
[Edited on 21-12-2007 by Colin]
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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you aren't going to give it to jade are you
contact ebay now and tell them
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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I going up the highstreet tomorrow to buy another one & send this junk back!!
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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No receipt item refurbished not mentioned till end of spec 3 month usa warr sweetsmouser ( 253) 21-Dec-07 17 6
Rating mutually withdrawn
Buyer and seller mutually agreed to withdraw feedback for this item. Learn more.
PANASONIC LUMIX ~DMC-LZ3 5MP DIGITAL CAMERA 24XZOOM+1GB (#180189737698)
found that in his feedback
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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refurbished but that description hidden in middle of ad and no money back policy 2001simon ( 14) 21-Dec-07 16:11
Reply by emilyandlily (21-Dec-07 176):
We thought you read page Our mistake Call 01158226152 or cs@emunion.com for help
erm..i feel they are dodgy dealers tbh
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Lawrah
Premium Member
Registered: 25th Dec 04
User status: Offline
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lets all abuse him
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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How do I contact ebay? 
Never had to do this before!
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Lawrah
Premium Member
Registered: 25th Dec 04
User status: Offline
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We want your eBay experience to be great, and that means making sure that you get the help you need, when you need it.
To find the answers to your questions quickly, click the “Help” link at the top of any eBay page. You'll come to the Help Centre, where you can search or browse the Help topics to find the information you need. You can bookmark, print and save the information you find.
If you still need help, click the “Contact Us” link on the left-hand side of any Help page. This will take you to a form where you can send an email to eBay’s Customer Support. Note: Depending on the nature of your question, it can take between 24 to 72 hours to receive an email response from Customer Support.
In some cases, the Live Help button appears on prominent eBay pages, such as the Seller Registration pages. You can click the Live Help button to connect to a private chat room, where you can ask an eBay representative your question.
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strick206
Member
Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
User status: Offline
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ebay is basically done with emails only,
they are clearly scamming, go onto paypal and report it with them, and just ring the credit card, theyll take the money back and make paypal do something about it
they are scum i hate people on ebay like that, should be banned
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rossnomore
Member
Registered: 18th Oct 06
Location: Fife
User status: Offline
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im sure ive bought something off that seller before, i definatly recognise the name
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_Allan_
Member
Registered: 24th Mar 04
User status: Offline
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What are you most pissed off about the colour?, american stock?, refurbished camera? all of it?.
Colour, fair enough it's not the colour you ordered.
Refurbished means bugger all unless you were not told/informed before hand. In some ways they are better than new as they will be full tested and reboxed and packaged before sending. Sometimes a return for a simple reason such as wrong item will class it as refurbished. It will go off an be fully tested and checked. Unlike one of the shelf new.
It will be a US model/verison and come from within the UK as some sellers are based in the US but are sending large stock over to the UK for someone here to distribute upon auction end. Thats why the plug/adapter will be supplied and the UK postage. Happens a lot with PC parts.
Lumix is a Panasonic brand but will come mainly in its own packaging anyway.
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Eck
Premium Member
Registered: 17th Apr 06
Location: Lundin Links, Fife
User status: Offline
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quote:
Originally posted by Colin
How do I contact ebay?
Never had to do this before!
If it is through paypal fuck ebay!! Go through paypal and start a disupute to get your cash back pal.
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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it sounds they were fobbing you off as they didn't have any in that colour left. To waste some time until they could get one in.
when you moaned they sent a black one out in the hope you wouldn't mind
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John
Member
Registered: 30th Jun 03
User status: Offline
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File a claim with paypal, you'll probably win.
Will people please shut up about postage not being proportionate as well, we all know it doesn't cost 19.99 to post something worth a fiver, that's how they make their money, if you don't like it don't bid.
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John
Member
Registered: 30th Jun 03
User status: Offline
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http://www.camerabox.co.uk/product1.asp?ProductName=Panasonic-Lumix-DMC-TZ3-Pink/Brown&ProductID=3081
Thats the first link on a google btw
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_Allan_
Member
Registered: 24th Mar 04
User status: Offline
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lol @ first link. Not saying Colin hasn't looked and not directed at him but people always jump to the conclusion that ebay is the cheapest and has the best deals, before looking anywhere else.
People bitchin about postage also piss me off. The total costs are there to be seen before you bid 
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