Craig W
Member
Registered: 31st Oct 00
User status: Offline
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Im sure this is all a load of donkey bollocks. When they put you on hold i bet they're all sitting around laughing at the mug on the other end of the line paying premium rate before they actually try and communicate 
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Adam-D
Member
Registered: 11th May 02
Location: Cheshire
User status: Offline
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i just wish everytime i phoned someone, i would like to speak to somoene who can actually speak english
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Craig W
Member
Registered: 31st Oct 00
User status: Offline
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And also, why doesn't anyone speak good old fashioned ENGLISH. Seperated by common language!
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Andy Stocker
Member
Registered: 31st Aug 00
Location: Herts Drives: Porsche 911
User status: Offline
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Or they sit there listen to you getting irrate and swearing etc 
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ssj_kakarot
Member
Registered: 29th Apr 03
Location: hartlepool
User status: Offline
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na i used to work in a call centre, most people put you on hold as they dont have a clue how to sort your problem, because call centres employ brain dead idiots well like 75% of them are.
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Craig W
Member
Registered: 31st Oct 00
User status: Offline
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Andy Stocker
Member
Registered: 31st Aug 00
Location: Herts Drives: Porsche 911
User status: Offline
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Or they sit there listen to you getting irrate and swearing etc
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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I put people on hold at work all the time.
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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quote:
Originally posted by Adam-D
i just wish everytime i phoned someone, i would like to speak to somoene who can actually speak english
Yeah these southern call centres are a real pain in the arse
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ssj_kakarot
Member
Registered: 29th Apr 03
Location: hartlepool
User status: Offline
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quote:
Originally posted by Andy Stocker
Or they sit there listen to you getting irrate and swearing etc
ow yeah if we ever had people really getting annoyed they used to stick the person on speaker phone and every one would lisen lol.
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Andy Stocker
Member
Registered: 31st Aug 00
Location: Herts Drives: Porsche 911
User status: Offline
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quote:
Originally posted by Matt H
quote:
Originally posted by Adam-D
i just wish everytime i phoned someone, i would like to speak to somoene who can actually speak english
Yeah these southern call centres are a real pain in the arse
Kant
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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If it weren't inndian call centres though it would be UK based ones full of polish people
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Craig W
Member
Registered: 31st Oct 00
User status: Offline
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I just spoke to an annoying yank tart. She asked my me addy and literally after the first line of my addy she said 'I NEED YOUR FULL ADDRESS'
Well if you hold on you stupid slut and let me finish you'll get it!!!
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Andy Stocker
Member
Registered: 31st Aug 00
Location: Herts Drives: Porsche 911
User status: Offline
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My work is full of polish people 
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Craig W
Member
Registered: 31st Oct 00
User status: Offline
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So f*cking stupid. I explained in detail i didnt have a paypal account so she took all my details and then said 'im sorry sir your details dont match up to any current paypal account' 
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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I like people on the other end that don't know the answers to their own security questions
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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quote:
Originally posted by Andy Stocker
My work is full of polish people
Few at mine too.
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Andy Stocker
Member
Registered: 31st Aug 00
Location: Herts Drives: Porsche 911
User status: Offline
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quote:
Originally posted by Marc
I like people on the other end that don't know the answers to their own security questions
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Adam-D
Member
Registered: 11th May 02
Location: Cheshire
User status: Offline
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welsh>speaking english. scottish northen southern irish i can deal with, its still the same language
but other than that it really annoys me.
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Eck
Premium Member
Registered: 17th Apr 06
Location: Lundin Links, Fife
User status: Offline
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quote:
Originally posted by ssj_kakarot
na i used to work in a call centre, most people put you on hold as they dont have a clue how to sort your problem, because call centres employ brain dead idiots well like 75% of them are.
I work in a call centre You are...
Spot on I however tell people "You have a choice of being put onto the worst music in history, or you can talk to a dead line until someone picks up"
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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People apply for accounts and leave bits blank. You phone them up to query and they say "Oh I didn't know so I left it blank"
Or you go through data protection with them and they can't answer the questions
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AndyKent
Member
Registered: 3rd Sep 05
User status: Offline
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My mate used to work in one where the caller had to go thro security before being told bank details. People would actually phone up and say "You should already know who I am!"
Fucking
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Craig W
Member
Registered: 31st Oct 00
User status: Offline
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30 mins now
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Eck
Premium Member
Registered: 17th Apr 06
Location: Lundin Links, Fife
User status: Offline
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You've been on hold on a premium rate number for 30 minutes?
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CR7
Banned
Registered: 27th Sep 07
User status: Offline
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Having managed in a call centre a couple of years ago, putting customers on hold and for absolutely no reason, happens all the time, our desk was an 0906 number and would hold customers for 4-5 minutes to talk to their mates about the previous night out etc....
I found it hilarious
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