Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
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Just got a few questions regarding personal information & whats classed as sensitive/personal
Cheers in advance
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Greg_M
Member
Registered: 2nd Sep 03
Location: Grantham, Lincolnshire
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im reasonably. wouldnt say i was an expert tho
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Marc
Member
Registered: 11th Aug 02
Location: York
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Kind of. I work for Norwich Union so I have to deal with personal information every day and need clients to confirm details.
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Shelly
Premium Member
Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
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How about people who work in banks getting personal phone numbers to harass people. Also using their systems to check out people?
Is that against data protection?
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Whittie
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Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
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Its pretty much what ive been doing in college the last few years 
u2u me xx
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Marc
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Registered: 11th Aug 02
Location: York
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quote:
Originally posted by Shelly
How about people who work in banks getting personal phone numbers to harass people. Also using their systems to check out people?
Is that against data protection?
Can be yes. Data misuse I think it is.
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Shelly
Premium Member
Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
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How about logging into peoples bank accounts to track what they are up to and where abouts they are in the country?
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Cosmo
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Registered: 29th Mar 01
Location: Im the real one!
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I would guess that just isnt against the Data Protection Act but also highly illegal
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Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
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Depends on the circumstances. Credit card companies often contact customers to check they are where the transaction was made. Otherwise it shouldn't be done.
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Shelly
Premium Member
Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
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No, the said person works in business banking, not personal accounts. They have no need to be looking into it.
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Rebecca
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Registered: 8th Jun 07
Location: Penwortham, Lancashire Drives: Integra Type R
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Sounds like stalker material to me.
Or a psycho ex.
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Marc
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Registered: 11th Aug 02
Location: York
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quote:
Originally posted by Shelly
No, the said person works in business banking, not personal accounts. They have no need to be looking into it.
In that case they are abusing company systems and are subject to diciplinary action by their employees and could face further legal action.
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Shelly
Premium Member
Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
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quote:
Originally posted by novabex
Sounds like stalker material to me.
Or a psycho ex.
"cyberstalking" 
[Edited on 28-09-2007 by Shelly]
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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I'll try & explain best I can. It's for my mate so I might not have evrey minor detail to hand. Bare with me
My mate works at a phone shop, has a friend (Rick) who works in recruitment. On of my Ricks co-workers mentioned she wanted a phone so said go down to see my mate he'll sort you out
Went in, got a phone, dead happy blah de blah
Some kind of problem with the proofs of ID (they take photocopies) & another copy is needed from either the 2nd sheet of a monthly bill (the 1st page was missing this detail), or of something else like a credit card statement
Couldn't contact the customer on the new mob no (had a 30 day delayed activation) & didn't have a works number for her
Rick pops in as he's passing just to say hello as usual. My mate mentions that his co-worker had been in got her phone. Rick mentions that she was in work today & seemed happy with what she had got. Then my mate asked if he'd be willing to pass a message on about the proof of ID problem.
All that was said to Rick was that he needed to speak to her & a very brief description of the problem. Literally that he just needed either a copy of the 2nd sheet or a copy of a statement. No actual account information was passed onto Rick
Rick passed on the message as asked & within an hour she made a snotty phonecall to the store about how unproffessional it was that they hadn't called her (even though they didn't have a number- thats beside the point though)
Then mentioned that she was fuming & was very pissed off that her information had been given out to people
One hour later her husband was in the store claiming that my mate had broken the law (DPA) by releasing information to someone who isn't the account holder
Seems to be getting out of control, customer is taking it further & is adament that he's broken the law because "he told someone that she owns a credit card & is with Virgin media for her broadband"
Now to me that sounds daft 
Bank details, address, date of birth, phone number etc
Those are personal details. Not "she owns a credit card" or "she has virgin broadband"
Thats like saying you brak DPA if you tell someone what colour someone else's hair is
I've told him not to worry as I think there kicking up a fuss to get some compo. Would like to give him some actual answerts though to help him out
[Edited on 27-09-2007 by Matt H]
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Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
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The "she has a credit card comment" was a stab in the dark by your friend so can't be included as DPA in my eyes.
However, wouldn't it have been better for your mate to pass on a message to return to the store?
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ssj_kakarot
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Registered: 29th Apr 03
Location: hartlepool
User status: Offline
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na thats not breaking data protection, no data been given lol.
i cant be arsed to trawl through law books but im pretty sure theres no crime there, or it would be very hard to prove intent ect ect.
tell him not to worry they just want some money off.
although his work may give him a slap on the wrist but he hasnt broken the law imo lol, but like i said i cant be arsed to find out 100%.
Wait for Ian to answer he seems to know a lot about it from previous posts.
[Edited on 27-09-2007 by ssj_kakarot]
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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Is there a line between whats classed as personal info & data?
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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Data would be information relating to that person so I see it as being the same thing.
If anything it was an unprofessional, shambles of a transaction, but I can't see any DPA laws being broken.
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ssj_kakarot
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Registered: 29th Apr 03
Location: hartlepool
User status: Offline
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The Act covers any data which can be used to identify a living person. This including names, birthday and anniversary dates, addresses, telephone numbers, Fax numbers, e-mail addresses etc. It only applies to that data which is held, or intended to be held, on computers ('equipment operating automatically in response to instructions given for that purpose'), or held in a 'relevant filing system'.
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Tommy L
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Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
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nothing to worry about imo. He has not given out any personal information ie, contact numbers, addresses and isn't therefore breaking the law.
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Eck
Premium Member
Registered: 17th Apr 06
Location: Lundin Links, Fife
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That was unprofessional yes, but it didn't break the law as no personal data was passed. Anyone can claim that she is one of the millions with a credit card and Virgin broadband.
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ssj_kakarot
Member
Registered: 29th Apr 03
Location: hartlepool
User status: Offline
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ahhhhh ive just read wiki lol, no he didnt break any law.
he met enough condiitions that the passing of data was not unlawfull, hes fine.
Not to mention the fact of assertaining if the information he passed would be covered under the act to begin with.
have a browse your self if you want its straightforward.
http://en.wikipedia.org/wiki/Data_Protection_Act#Personal_data
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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Cool, I'll print them off for him
Cheers
Sounds like she's just talking shit then. Who have your broadband with suprisingly isn't classed as "sensitive"
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chris-sri
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Registered: 3rd Apr 05
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Would have been better just to have asked her to ring the shop but isn't hindsight a wonderful thing. I don't see that he has disclosed any information that could identify her and therefore I don't think he's committed any offence although it would depend on the exact conversation.
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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That is what he intended I think. The brief description was just so she had a vague idea of what it would be about
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