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Author eBay buyer doing my head in!
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
18th Sep 06 at 16:59   View User's Profile U2U Member Reply With Quote
Some bloke I sold my Nokia 6100 to said he got the phone but whatever SIM card he tried, he has no reception, so I said to him OK send me the phone back and I'll give you a refund.

Got the phone today, put one of my O2 SIM cards in and surprisingly I got full reception...

He lives in Thatcham, and claims that he even drove down the M4 with it and still had no reception.

I'm unsure what to do at this stage... I have both the phone and his money, so the ball's in my court now, so to speak...

[Edited on 18-09-2006 by Ian]
CorsAsh
Member
Registered: 19th Apr 02
Location: Munich
User status: Offline
18th Sep 06 at 17:00   View User's Profile U2U Member Reply With Quote
Obviously the phone isn't Thatcham approved then. Just keep it and his money as he's a tit.
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
18th Sep 06 at 17:01   View User's Profile U2U Member Reply With Quote
CorsAsh
Member
Registered: 19th Apr 02
Location: Munich
User status: Offline
18th Sep 06 at 17:04   View User's Profile U2U Member Reply With Quote
Isn't there a button on eBay like the non paying bidder one, but "bidder is an arse" That could be handy.
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
18th Sep 06 at 17:30   View User's Profile U2U Member Reply With Quote
Yeah I wish.
Aaron
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Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
18th Sep 06 at 18:10   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Sam

so his ball's are in my mouth now, so to speak...

[Edited on 18-09-2006 by Ian]


CorsAsh
Member
Registered: 19th Apr 02
Location: Munich
User status: Offline
18th Sep 06 at 18:21   View User's Profile U2U Member Reply With Quote
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
18th Sep 06 at 18:24   View User's Profile U2U Member Reply With Quote
Jambo
Member
Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
18th Sep 06 at 18:33   View User's Profile U2U Member Reply With Quote
his phone will be blacklisted then sam, or locked.

Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
18th Sep 06 at 18:39   View User's Profile U2U Member Reply With Quote
Don't you mean his SIM(s)?
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
18th Sep 06 at 18:40   View User's Profile U2U Member Reply With Quote
Anyway what should I do - should I tell him I tried it here today and it works fine, and see what he says?
CorsAsh
Member
Registered: 19th Apr 02
Location: Munich
User status: Offline
18th Sep 06 at 18:44   View User's Profile U2U Member Reply With Quote
Say it works finefor you, offer him the value of the phone back less P&P if you feel generous?
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
18th Sep 06 at 19:10   View User's Profile U2U Member Reply With Quote
I just sent him this:

Hi,

I have received the phone today thanks and used a couple of O2 SIM cards I had spare in it, the phone gets 100% full signal and is fully functional.

The only thing I can think of is that you live somewhere with bad signal in general, the SIM cards you used are barred/blocked/dodgy, or there is some other reason entirely why you want to return the phone to me...

To be honest, I am reluctant to give you a full refund now due to the fact the phone is not faulty, and I now have to re-advertise this phone for sale, at my expense.

If you still want a refund, I am willing to refund you £23.99 minus £2.45 eBay/PayPal fees which I have incurred from the sale of the phone to you, bringing the total amount refundable to £21.54.

In addition, I will not leave you any feedback on the understanding that you leave me no feedback either, if you leave me negative feedback I will be forced to do the same.

Let me know your thoughts.

Regards,

Sam
SabasSRi
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Registered: 30th May 05
Location: Hampshire
User status: Offline
18th Sep 06 at 19:16   View User's Profile U2U Member Reply With Quote
That's a load of rubbish, you can get reception in thatcham and the M4.
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
18th Sep 06 at 19:18   View User's Profile U2U Member Reply With Quote
Yeah he sounds to me like a bullshit artist.
CorsAsh
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Registered: 19th Apr 02
Location: Munich
User status: Offline
18th Sep 06 at 19:21   View User's Profile U2U Member Reply With Quote
Your offer is more than fair IMO. If he refuses, he's a total turd walloper.
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
18th Sep 06 at 19:23   View User's Profile U2U Member Reply With Quote
Well he doesn't have much choice really, I'll just keep the phone and the money otherwise!
Robbo
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Registered: 6th Aug 02
Location: London
User status: Offline
18th Sep 06 at 19:52   View User's Profile U2U Member Reply With Quote
Fair play Sam, do you not have a free 02 sim you could send him as well?
mav
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Registered: 19th Jun 01
Location: Scotland
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18th Sep 06 at 20:30   View User's Profile U2U Member Reply With Quote
seems fair...
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
19th Sep 06 at 16:44   View User's Profile U2U Member Reply With Quote
His reply...

quote:

Hi,
The SIMs I have used are my work number sim (vodafone post paid), my brother's pre paid virgin sim, my wife orange pre paid sim and the office admin post paid O2 sim and a sim card from abroad.
The phone was tested at Thatcham, Reading, Theale and Oxford (the places I have been in these 2 days) and no where could find a signal, even when going to the phone settings menu, and trying to choose network manualy the error stating no network available is shown.
I bought the phone because I need one and as you can see from my feedbacks I'm not the one to return an Item just because, If it's returned it's returned for a reason, I will not leave you a feedback As you wish but I want a full refund (mainly because I have paid to send it back to you so it's only fair you will refund me for the price of the item + shippment - paypal ebay cost which sums at 25.04 - 2.45 = 22.59 GBP) Hope you agree to this.
ssj_kakarot
Member
Registered: 29th Apr 03
Location: hartlepool
User status: Offline
19th Sep 06 at 16:46   View User's Profile U2U Member Reply With Quote
take a picture of the phone with a reception, and show it to him.

i wouldnt give him a full refund id give him a refund minus the paypal fee's and re-listing fee's.
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
19th Sep 06 at 16:50   View User's Profile U2U Member Reply With Quote
The original advert had a pic of the phone with an O2 SIM card inside and the phone was on, showing full signal etc.
ssj_kakarot
Member
Registered: 29th Apr 03
Location: hartlepool
User status: Offline
19th Sep 06 at 16:52   View User's Profile U2U Member Reply With Quote
yeah but he might say it was damaged during delivery, take a new one and make sure todays newspaper date is visible; meens he cant say its fake.
Russ
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Registered: 14th Mar 04
Location: Armchair
User status: Offline
19th Sep 06 at 16:52   View User's Profile U2U Member Reply With Quote
send him the phone and change the welcome message to "scams by sam, sponsored by CS" ??
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
19th Sep 06 at 17:41   View User's Profile U2U Member Reply With Quote
My reply:

Hi,

As I have previously stated the phone is not faulty, and I am only willing to refund you £21.54, that is £23.99 minus £2.45 eBay/PayPal fees which I have incurred from the sale of the phone to you, and in addition, I will not leave you any feedback on the understanding that you leave me no feedback either, if you leave me negative feedback I will be forced to do the same.

The P&P you paid for sending the phone back to me is not my problem at the end of the day, I never stated that I would pay your return P&P costs for you.

If you do not believe me when I state the phone functions as it should and is not faulty, that is down to you, I have no reason to lie to people about what I sell, if something works I say it works, if it doesn't, I say it's faulty.

Regards,

Sam

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