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Author parcel force...not happy
fresh_creps
Member

Registered: 11th Sep 05
Location: Luton,BEDS
User status: Offline
14th Sep 06 at 08:44   View User's Profile U2U Member Reply With Quote

bought some smoked DEPO lights off another member on here,said they were pretty much brandnew,in pics they looked good etc.

he sent them to me 1st class recorded delivary and arrived today,the passenger side is fine but the box the drivers-side light came in was really soggy and damp,pulled the headlight out and theres a huge crack going down the middle of the light and some of the inside and case is actually broken off making them completely unusable!

I don't think it was the member's fault which means it was a retarded parcel force monkey dropping it or something ,so what do i do now?will i be able to claim compensation from parcel force as £70 is a lot of money to me to spend on nothing!how would i go about doing this?cheers
Jules
Member

Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
14th Sep 06 at 08:46   View User's Profile U2U Member Reply With Quote

Contact Parcel Force and make an offical complaint and claim.
Cosmo
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Registered: 29th Mar 01
Location: Im the real one!
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14th Sep 06 at 08:51   View User's Profile U2U Member Reply With Quote

you shouldnt of accepted the box when they delivered it, or atleast opened it infront of the delivery guy so he could see the damage.

You might find it hard claiming now you have signed and accepted it.
SXi_Tim
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Registered: 11th Mar 03
Location: South Yorkshire Drives: RS3, LET B
User status: Offline
14th Sep 06 at 08:56   View User's Profile U2U Member Reply With Quote

Yeah contact the useless bastards and claim your money back, shouldn't have too much of a problem.
abdus
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Registered: 23rd Feb 06
User status: Offline
14th Sep 06 at 09:04   View User's Profile U2U Member Reply With Quote

I had a steering wheel and boss (boss supposedly included) received today, it was in a big plastic bag and a note from Royal Mail that '

quote:

A am sorry your item was damaged bla bla bla....



now I have to claim and also the selelr (from here) can't be contacted to obtain the receipt in order to make the claim...

Royal Mail
fresh_creps
Member

Registered: 11th Sep 05
Location: Luton,BEDS
User status: Offline
14th Sep 06 at 09:06   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Cosmo
you shouldnt of accepted the box when they delivered it, or atleast opened it infront of the delivery guy so he could see the damage.

You might find it hard claiming now you have signed and accepted it.



hmmm true,never thought of checking it while he was there,was really well wrapped with "fragile" tape all over it so i assumed they would've been careful with it!
Kathryn W
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Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
14th Sep 06 at 09:11   View User's Profile U2U Member Reply With Quote

Royal Mail are poo, my postman hasn't come yet today and im waiting for important post
--Dave--
Banned

Registered: 17th Feb 04
Location: Essssseeeeex Drives: Black Supra TT
User status: Offline
14th Sep 06 at 09:16   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Kathryn W
Royal Mail are poo, my postman hasn't come yet today and im waiting for important post


A letter from the authorities telling you to STFU?

Dean_W
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Registered: 13th Dec 05
Location: Downham Market, Norfolk
User status: Offline
14th Sep 06 at 09:18   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by fresh_creps
was really well wrapped with "fragile" tape all over it so i assumed they would've been careful with it!


I know a parcel force driver that comes to our office. Says it's the worst thing to put on a parcel. Depot Football
Kathryn W
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Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
14th Sep 06 at 09:19   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by --Dave--
quote:
Originally posted by Kathryn W
Royal Mail are poo, my postman hasn't come yet today and im waiting for important post


A letter from the authorities telling you to STFU?




How dy'a guess?
--Dave--
Banned

Registered: 17th Feb 04
Location: Essssseeeeex Drives: Black Supra TT
User status: Offline
14th Sep 06 at 09:22   View User's Profile U2U Member Reply With Quote

the banter levels on here today Kathryn will be of epic proportions. I guarantee
fresh_creps
Member

Registered: 11th Sep 05
Location: Luton,BEDS
User status: Offline
14th Sep 06 at 09:32   View User's Profile U2U Member Reply With Quote



I know a parcel force driver that comes to our office. Says it's the worst thing to put on a parcel. Depot Football


reminds me of the lee evans parcel force sketch .......idiots !

[Edited on 14-09-2006 by fresh_creps]
chr15barn3s
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Registered: 5th Oct 03
Location: Farnborough
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14th Sep 06 at 09:36   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Dean_W
quote:
Originally posted by fresh_creps
was really well wrapped with "fragile" tape all over it so i assumed they would've been careful with it!


I know a parcel force driver that comes to our office. Says it's the worst thing to put on a parcel. Depot Football


It shouldnt be true but.... it ish
Dean_W
Member

Registered: 13th Dec 05
Location: Downham Market, Norfolk
User status: Offline
14th Sep 06 at 09:38   View User's Profile U2U Member Reply With Quote

Hi chris
chr15barn3s
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Registered: 5th Oct 03
Location: Farnborough
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14th Sep 06 at 09:44   View User's Profile U2U Member Reply With Quote

Welsh Dan
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Registered: 23rd Mar 00
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14th Sep 06 at 12:46   View User's Profile U2U Member Reply With Quote

I'm not getting involved in another RM saga of a post, but either it was Recorded Delivery, or it was Parcelforce. One or the other. Not both.
Ludacris Turbo
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Registered: 28th May 04
Location: High Green, Sheffield
User status: Offline
14th Sep 06 at 18:13   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Kathryn W
Royal Mail are poo, my postman hasn't come yet today and im waiting for important post

If I was your Postman i'd give you a slice of this

Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
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14th Sep 06 at 18:14   View User's Profile U2U Member Reply With Quote

Sven AKA Steve's dad!
Liam
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Registered: 19th Jan 06
Location: Stafford
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14th Sep 06 at 18:16   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Kathryn W
Royal Mail are poo, my postman hasn't come yet today and im waiting for important post


AFAIK, according to my Dad, they dont have to deliver mail at a certain time. Aslong as its before the person is home, i think thats ok
Ludacris Turbo
Member

Registered: 28th May 04
Location: High Green, Sheffield
User status: Offline
14th Sep 06 at 18:17   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by LiamD
quote:
Originally posted by Kathryn W
Royal Mail are poo, my postman hasn't come yet today and im waiting for important post


AFAIK, according to my Dad, they dont have to deliver mail at a certain time. Aslong as its before the person is home, i think thats ok

What if the person is already home?
Liam
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Registered: 19th Jan 06
Location: Stafford
User status: Offline
14th Sep 06 at 18:18   View User's Profile U2U Member Reply With Quote

that doesn't matter, aslong as they receive it at a reasonable time, thats ok

[Edited on 14-09-2006 by LiamD]
Welsh Dan
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Registered: 23rd Mar 00
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14th Sep 06 at 18:52   View User's Profile U2U Member Reply With Quote

RM can deliver any time of the day, unless its a guaranteed by 9am or 1pm service.
p4uls corsa
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Registered: 2nd May 05
Location: BRADFORD
User status: Offline
14th Sep 06 at 18:56   View User's Profile U2U Member Reply With Quote

we can deliver the mail upto 7 pm
postmen dont get allowed to start there round till all mail is in and sorted ussually about 8.30-9 at my branch
was it a postman who deliverd it?

was the parcle deliverd by parcleforce ? differant rules to royalmail and should be insured
was it specail delivery?

if no to both then there is no insurance on the parcle and no way to claim
even recorded isnot insured for damage or loss



[Edited on 14-09-2006 by p4uls corsa]

[Edited on 14-09-2006 by p4uls corsa]
fresh_creps
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Registered: 11th Sep 05
Location: Luton,BEDS
User status: Offline
14th Sep 06 at 19:46   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by p4uls corsa
we can deliver the mail upto 7 pm
postmen dont get allowed to start there round till all mail is in and sorted ussually about 8.30-9 at my branch
was it a postman who deliverd it?

was the parcle deliverd by parcleforce ? differant rules to royalmail and should be insured
was it specail delivery?

if no to both then there is no insurance on the parcle and no way to claim
even recorded isnot insured for damage or loss



he said it was 1st class recorded deliverary and gave me a ref number aswell,but it was defo a parcel force van that delivered the actual parcel
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
14th Sep 06 at 19:47   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Ludacris Turbo
quote:
Originally posted by Kathryn W
Royal Mail are poo, my postman hasn't come yet today and im waiting for important post

If I was your Postman i'd give you a slice of this




thats better

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