SetH
Member
Registered: 15th Jul 01
User status: Offline
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before i take an offical line with someone on this just wanted to know basically where i stand in terms of legality.
Paid £135 for some goods through paypal 2 months ago.
The weeks start rolling by and no item arrives, cue excuses from the seller such as "sorry had delays etc".
After a month i raise a paypal dispute, seller responds saying that he will send it soon.
Another week goes by, so add more notes to the dispute, seller states that he has sent it.
couple of weeks on, no item.
emailed seller requesting he sends me A) The address he sent it to and B) the tracking number and courier details (special delivery was part of the deal). get an email back mumbling about how he will get the numbers of the receipt, whatever that means i have no idea and he doesnt confirm the address he sent it to.
now he is not responding, the paypal disupte autcloses after a month and on the site it doesnt let you reopen it.
ADVICE please, where do i stand on this?
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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I'm guessing he lives to ofar away for a visit ? 
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SetH
Member
Registered: 15th Jul 01
User status: Offline
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would cost me the value of the goods in petrol nearly to visit.
i needed the goods 2 months ago, just want my money back now tbh.
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Rob_Lee
Banned
Registered: 9th Dec 05
Location: Folkestone Drives: Nova 1.6 16v
User status: Offline
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Ask him if he wants a visit and send him a pic of you with the gun! 
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Rob_Lee
Banned
Registered: 9th Dec 05
Location: Folkestone Drives: Nova 1.6 16v
User status: Offline
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Whast his location?
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jmucorsasport
Member
Registered: 28th May 02
Location: Cheshire
User status: Offline
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Take it as far as you can and let paypal investigate it for you thats what they're there for. I had a similar experience and escalated it to a claim, i kept all the sellers e-mails saying what he had done and was doing to prove he wasnt doing this. He didnt have a leg to stand on, next thing paypal had refunded my money and thats the last i heard from him. 
[Edited on 07-09-2006 by jmucorsasport]
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Jules
Member
Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
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Have you escalated the Paypal dispute to a claim? If not then do so.
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SetH
Member
Registered: 15th Jul 01
User status: Offline
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Im not going down that road of pretending to be a gangster and doing visits to threaten people.
I want a legal resolution to this issue, im £135 down and cant afford just to throw money away like that.
will be emailing paypal in the meantime if i can find out who to speak to, they dont make it easy for things like this.
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SetH
Member
Registered: 15th Jul 01
User status: Offline
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quote:
Originally posted by Jules
Have you escalated the Paypal dispute to a claim? If not then do so.
the dispute autoclosed after about a month, shows how repsonsive the seller was to emails etc. Now it wont let me reopen or escalate it, the paypal site is a nightmare.
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SetH
Member
Registered: 15th Jul 01
User status: Offline
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Right paypal has been contacted to reopen the dispute so i can escalate to a claim.
Ive also been tipped of about the seller, including pieces of information that makes me sure he is 90% taking the piss.
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--Dave--
Banned
Registered: 17th Feb 04
Location: Essssseeeeex Drives: Black Supra TT
User status: Offline
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You are warned when raising a dispute to a claim that it will auto-close after a certain time 
If all he does is respond to Paypal's emails then there's not a lot they can do to be honest.
I would threaten legal action yourself if you don't receive either the goods or the money right away.
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Jules
Member
Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
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quote:
Originally posted by SetH
quote:
Originally posted by Jules
Have you escalated the Paypal dispute to a claim? If not then do so.
the dispute autoclosed after about a month, shows how repsonsive the seller was to emails etc. Now it wont let me reopen or escalate it, the paypal site is a nightmare.
Oh sorry SetH I thought you meant that it would be autoclosing soon
Hope Paypal re-open it for you or I don't know what to suggest, turning up on his doorstep might be an option, you don't have to do anything because tbh, from the pics I've seen of you, if I owed you money I would shit my pants and pay up if you paid me a visit! 
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Rob_Lee
Banned
Registered: 9th Dec 05
Location: Folkestone Drives: Nova 1.6 16v
User status: Offline
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[Edited on 07-09-2006 by Rob_Lee]
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Tommy
Member
Registered: 24th Aug 00
Location: Essex, Colchester
User status: Offline
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Where is the seller from ???
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Have you tried calling him up 
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blebo
Member
Registered: 18th Apr 02
User status: Offline
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Lodge a claim at the small claims court
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Rob_Lee
Banned
Registered: 9th Dec 05
Location: Folkestone Drives: Nova 1.6 16v
User status: Offline
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Get his contact detials off Ebay and call him
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Danny P
Member
Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
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Also going through something like this myself, only problem is I paid via Cheque so dont even have anything like PayPal to go help me out.
Fount out the cnut has done it to a few other people from the same site an all 
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SetH
Member
Registered: 15th Jul 01
User status: Offline
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got response from paypal:
Thanks for contacting PayPal. I appreciate the opportunity to assist you
with your questions.
If a dispute is not closed or escalated within 20 days of it being filed, the dispute is closed automatically. Once a dispute is closed it can no longer be escalated to a claim for PayPal to review and the
transaction is not eligible for PayPal protection coverage.
Thank you for using PayPal for your online payment needs.
Sincerely,
Claire
Protection Services Department
PayPal, an eBay Company
I might as well have just sent fire to £135 for a laugh.
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nik
Member
Registered: 19th Jun 00
User status: Offline
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Paypal/ebay are fucking shocking. They keep raising their prices, making billions yet are piss poor useless when you need any form of help. I don't use paypal or sell on ebay as it's become a joke and I refuse to line their pockets Not really sure what to say mate?
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boyracer2002
Member
Registered: 10th Aug 02
Location: West Yorkshire
User status: Offline
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do what were doing this weekend - appear at his house with a fair few of you and a good selection of bats
Nobody sells me anything and never sends the goods once recieving the cash
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Demo
Member
Registered: 27th Sep 01
Location: south wales Drives: astra sri ecoflex
User status: Offline
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paypal customer services is shite
i had a problem a short while ago with a seller not being able to recieve my payment.
all the advice i got was "make sure youve got a registered card on your account". but i was using the same card as i have been using for the past 4/5 years
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Dione J
Member
Registered: 22nd Sep 04
Location: West Midlands Drives: Leon Cupra Turbo
User status: Offline
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I take it your reffering to the money you lost on the paypal for Tom Tom 300?
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Kerry
Member
Registered: 5th Oct 01
Location: Norwich
User status: Offline
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this annoys me
purely because one of my team at work has been called by the police for an interview regarding deception in relation to an ebay auction
he sent an item apparantly and the lady never recieved it apparantly
i would call the police if i was you
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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simply go to the police and make a statement explaining the facts and esp how payments were made
and the police will contact paypal for more info
you can also make a money claim online:
https://www.moneyclaim.gov.uk/csmco2/index.jsp
btw is it for the tomtom?
[Edited on 08-09-2006 by abdus]
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