Rob B
Member
Registered: 8th Jan 04
Location: Area Motorsport Drives: Race EP3
User status: Offline
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Had my bonnet resprayed by the same guy for a second time a few days ago, ive now paid him 200 quid to basically spray a bonnet, now the bonnet is perfect in terms of no mark's etc things like that, but the paint is cloudy IMO and patchy and i can tell even though my mates can't, i know when i go down he will try and make an excuse saying there is nothing he can do or something like that so what grounds do i have legally and what can i say back to him as im not good at standing my ground this way
Thanks Rob.
[Edited on 21-06-2006 by Rob B]
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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pics
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Rob B
Member
Registered: 8th Jan 04
Location: Area Motorsport Drives: Race EP3
User status: Offline
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2 secs..ill go take some.
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Rob B
Member
Registered: 8th Jan 04
Location: Area Motorsport Drives: Race EP3
User status: Offline
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Full res on the first pic you can see it slightly... dunno if you can see from the picture's really 
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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cant really see it.
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dna23
Member
Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
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Has he mopped it or used a cutting compound? That can often reduce the milky effect....
Didn't he do a shite job first time Rob?
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Rob B
Member
Registered: 8th Jan 04
Location: Area Motorsport Drives: Race EP3
User status: Offline
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first time the paint was spot on, but after a month you could see the weld ove rthe eyebrow a bit and some laquer had started pealing but he said because i only asked him to paint it, its not his fault.
And yes it had mopping dust all over it so i presume he has.
[Edited on 19-06-2006 by Rob B]
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dna23
Member
Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
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quote:
The Supply of Goods and Services Act
If you've hired someone to do some work, your rights are protected by The Supply of Goods and Services Act 1982, which states that someone providing a service must do it:
- With reasonable care and skill.
- In a reasonable time, if you haven't specified a completion date.
- For a reasonable price, if this hasn't been agreed in advance.
This means the trader providing the service has a duty of care to you and your property, and should complete the job in good time and at a reasonable cost, even if you didn't agree a deadline for completion or a final price in advance.
In addition, any goods fitted during the work are covered by the Sale of Goods Act as well, which says they must be:
- of satisfactory quality.
- fit for purpose.
- and as described.
If the service is not in accordance to these standards, you are entitled to get a full or partial refund, replacement or repair.
Rob...
quote:
he said because i only asked him to paint it, its not his fault.
How would it be his fault then?
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Rob B
Member
Registered: 8th Jan 04
Location: Area Motorsport Drives: Race EP3
User status: Offline
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because the paint isnt perfect ? ...
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TNM
Member
Registered: 5th Apr 04
Location: Nottingham Drives: VW Tiguan
User status: Offline
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cloudy is over spray with lacqear normally.
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dna23
Member
Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
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quote:
Originally posted by Rob B
because the paint isnt perfect ? ...
Sorry don't get that.
As far as i can see Rob.... you paid him to paint your bonnet originally and then the lacquer peeled off, seeing as applying the lacquer is part of the service you paid for and it has peeled - it appears to me that it is in breach of the Supply of Goods and Services Act because it isn't of satisfactory quality nor fit for purpose as without lacquer the paint is exposed to the elements.
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Rob B
Member
Registered: 8th Jan 04
Location: Area Motorsport Drives: Race EP3
User status: Offline
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Just went down there, spoke to the guy he work's with as the owner is off sick today but he seemed to see my point and he also said that he thinks it should be perfect too.
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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dna23
Member
Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
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Sounds like he wants to take you for a ride tbh bertie... he'll probably call back saying it doesn't matter .etc i did the job and it was fine when it left! You got a lawyer/barrister or someone in the legal know how who can write a letter?
[Edited on 19-06-2006 by dna23]
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Rob B
Member
Registered: 8th Jan 04
Location: Area Motorsport Drives: Race EP3
User status: Offline
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Yeah, he wernt there cause his car wasn't and i didnt ring up and say i was coming down so he had know knowledge.
The guy said it looks grainy himself so if the owner come's back and say's to me he cant see anything wrong with him i shall get his partner, i shall also show him what its like in his workshop because its alot more noticable under cover.
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Rob B
Member
Registered: 8th Jan 04
Location: Area Motorsport Drives: Race EP3
User status: Offline
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Good news, he notcied what i was on about and its going in tomorrow to be re-done, he tried to blend it instead of spraying the whole bonnet which is why it looked patchy, so hes going to redo the whole bonnet for free 
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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next, tell us if you have a valid receipt to start with..
legally speaking, we need a proof for a start
btw i wished my bonnet was painted like that...it's all a mess atm
[Edited on 20-06-2006 by abdus]
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Rob B
Member
Registered: 8th Jan 04
Location: Area Motorsport Drives: Race EP3
User status: Offline
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no reciept hes doing it tomorrow this will be the third time lol
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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quote:
Originally posted by Rob B
no reciept hes doing it tomorrow this will be the third time lol
hope it's the right one this time
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RS6
Member
Registered: 5th Nov 03
Location: with MJ
User status: Offline
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hope u get it sorted nothing worse when your not happy and they try to cover it with 'i can't see it mate?' car is looking lush by the way
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Rob B
Member
Registered: 8th Jan 04
Location: Area Motorsport Drives: Race EP3
User status: Offline
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Yeah the guy was sound, he said straight away thats fair enough, and he'll redo the whole bonnet rather than trying to blend it in etc should i get a receipet anyway ? 
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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yes, better get a proper signed receipt specifying the work carried out...it comes in handy when needed
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Rob B
Member
Registered: 8th Jan 04
Location: Area Motorsport Drives: Race EP3
User status: Offline
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Sorted really pleased, looks good and hasnt even been moped,looks spot on, dropped it down there this morning at 9 and it was done for 5.30 too 
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CorsAsh
Member
Registered: 19th Apr 02
Location: Munich
User status: Offline
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What did you say in the end mate?
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Rob B
Member
Registered: 8th Jan 04
Location: Area Motorsport Drives: Race EP3
User status: Offline
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just went down, said im not happy with the way the bonnet is, there are light and dark patches under sheltered light but you cant really see them in daylight, drove the car into the bodyshop and he could see them so he said fair enough, bring it down in the morning and we will redo it for you, he said its cause its the first week hes started using water based paint's, he is a reliable person to be fair, my car has never been there longer than a day having stuff done, and today i dropped it off in the morning and it was done for the afternoon
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