jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
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found out over the last few days that i have had £600 taken from my account, which wasnt me
did all the normal stuff, phone bank, freeze card etc
found out they had also tried to tke a further £300 out but the fraud deapartment had noticed this beeing strange and blocked my card for me
all these transactions happend in hemal hempstead, which is far enough away from bromley i would say to show it wasnt me
only thing which did'nt inspire any confindence is the fact they said i "should" get the money back
surely as it wasnt me, and the fact a transaction shows i was in bromley that day paying for some bits etc then surely "should" shuld'nt come into it
[Edited on 17-04-2006 by jr]
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Tom J
Organiser: South Wales
Premium Member
Registered: 8th Sep 03
Location: Bridgend
User status: Offline
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this happened to a mate, and i'm not sure if he got the money back, as they couldn't prove it wasn't him as it wasn't on CCTV. If he did get it back i think it took ages to be sorted out. Im guessing it was a debit card?
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Tom J
Organiser: South Wales
Premium Member
Registered: 8th Sep 03
Location: Bridgend
User status: Offline
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how did they withdraw it? From a cashpoint or in a bank?
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Je11ybubb1es
Member
Registered: 11th Jun 02
Location: Milton Keynes
User status: Offline
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i work in the fraud office of a bank, the reason they say should is because they have to investigate to make sure it wasnt you or you werent negligent with your card/pin number. ie if you kept your card and pin number together and someone nicked your wallet with them both in and used your card you wouldnt get your money back as you've broken the terms and conditions of your account
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All Torque
Member
Registered: 17th Nov 05
Location: Milton Keynes Drives: Ford Focus TDCi
User status: Offline
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This happened to me on holiday in wales. someone used my card in the same day in nottingham, they knew it was fraud as it was a huge amount, then refunded it.... i didnt even find out until i got my next bank statement. they'd refunded the money and sorted the fraud without having to tell me 
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Je11ybubb1es
Member
Registered: 11th Jun 02
Location: Milton Keynes
User status: Offline
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who do you bank with?
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Liam
Member
Registered: 19th Jan 06
Location: Stafford
User status: Offline
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^^
 thats crazy
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ed
Member
Registered: 10th Sep 03
User status: Offline
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Somone tried to buy a car on a a cloned credit card of my Dad's... This was after quite a few other un-usual transactions on this cloned card, luckily the card was blocked and the Police were tracking it so the fuckers got caught. He got his money back, but now if he even tries to buy a pack of gum on the blody thing his card company phones him up to make sure no ones trying to nick money off him
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stuarty
Member
Registered: 7th Jan 04
Location: Fife
User status: Offline
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what type of fraud was it jr? I work in the fraud dept for a bank too,as long as its not atm and wasnt made in your name you'll get the money back no probs.
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jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
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With abbey BTW
it was withdrawn from a ATM machine at a tesco's and sainsbury in hemal hempstead
so must have got the PIN from a camera etc
allways ahd the card on me, and am the only one who knows the pin (not written down somewhere)
[Edited on 17-04-2006 by jr]
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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if it was withdrawn from an abbey ATM, then they should have CCTV footage of it at the time it was taken, proving it wasnt you
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jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
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i would like to think so, only thing that acutully proves it wasnt me, is there was a trasaction at work that afternoon for some bits i paid for
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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so you can prove you were there? any CCTV at work? might be on that, conclusive proof then surely?
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jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
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yeah indeed, got cctv etc, also invoices ran through by me at work (all got my name on)
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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invoices prob wouldnt be enough on their own, easy to back date, but combined with the CCTV, i dont think you;d have trouble
just gutting that you cant ring up cos of the bank holiday 
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jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
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spoke to them on sat and there investigating,
cheers for stuarty for the info
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dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
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i got a call from Barclays this morning saying my card had been cloned 
£150 to Thailand (then tried other amounts ranging from £75-150)
Then theres someone in Croydon trying to draw money out aswel (Taken £60 so far)
Theyve blocked my account and will be investingating, such an inconvenice 
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Meat-Pie-SRI
Member
Registered: 10th Apr 02
Location: Berkhamsted, Drives Mk4 R32
User status: Offline
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Both Tesco and Sainsburys in Hemel have CCTV on their ATM's as far as i'm aware!
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Andy Stocker
Member
Registered: 31st Aug 00
Location: Herts Drives: Porsche 911
User status: Offline
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IT was me
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J da Silva
Member
Registered: 10th Apr 03
Location: The FACTory
User status: Offline
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They aren't supposed to give guarentee's as if something was to go wrong with your claim, you can take action against the advice given by that particular worker, don't read too much into it, you will get your money back, happened to me in 2005, someone tried raping me for £3,500 by hacking an internet business I'd bought shares in, therefore gaining details etc.... but the bank rang me asking me if I'd visited Frankfurt lately which I answered no, and it was stopped.
Only thing is you have to mess about getting new cards
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jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
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quote:
Originally posted by Andy Stocker
IT was me
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jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
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quote:
Originally posted by dave17
i got a call from Barclays this morning saying my card had been cloned
£150 to Thailand (then tried other amounts ranging from £75-150)
Then theres someone in Croydon trying to draw money out aswel (Taken £60 so far)
Theyve blocked my account and will be investingating, such an inconvenice
im sure its dodgy cash points in bromley
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lee mitchell
Member
Registered: 26th Jan 01
Location: kent...drive's: eveyones conversion cars hard lol
User status: Offline
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happened to me a month ago mate. £400 then the bank stopp ed any more. they said i should get it back in up to 8 weeks time. got it back a week later
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jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
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 couple of people put my mind at rest
cheers lee 
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dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
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quote:
Originally posted by jr
quote:
Originally posted by dave17
i got a call from Barclays this morning saying my card had been cloned
£150 to Thailand (then tried other amounts ranging from £75-150)
Then theres someone in Croydon trying to draw money out aswel (Taken £60 so far)
Theyve blocked my account and will be investingating, such an inconvenice
im sure its dodgy cash points in bromley
thats the only place i really ever draw money out
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