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stubbsy05

Member

Registered: 23rd Oct 02
User status: Offline

13th Feb 06 at 13:38

Desktop Support Manager Permanent

My national client is currently going through major change and as a consequence are currently looking for a Desktop Support Manager. To be successful in this role you will have held a similar position previously. Technically you will be proficient with the following skills: significant experience of managing the build, installation and support of PC's, Macintoshes, PDAs and telephones. Detailed knowledge of Windows and MAC operating systems, Exchange and Citrix. Good understanding of the MS Product suite, including use of MS Office. Solid understanding of ITIL processes, particularly incident, problem and change management within the desktop environment. ITIL qualification preferred, but not essential. Experienced in people and team management. If you think that you are ready for a life changing new role please submit your CV in the first instance Potential to travel to multiple sites including: Stevange/Ilford/Ipswich.

Salary is not given, but asks for you to fill out what you would expect.

I'm thinking 30-35k?

[Edited on 13-02-2006 by Alex.S]

Brett

Premium Member

Registered: 16th Dec 02
Location: Manchester
User status: Offline

13th Feb 06 at 13:40

You'd hope it'd be that much, but in this day and age I'd say £25k realistically as everyone does "IT" now.

Pablo

Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline

13th Feb 06 at 13:42

quote:
Originally posted by loafofbrett
You'd hope it'd be that much, but in this day and age I'd say £25k realistically as everyone does "IT" now.

James

Member

Registered: 1st Jun 02
Location: Surrey
User status: Offline

13th Feb 06 at 13:44

quote:
Originally posted by Pablo

quote:
Originally posted by loafofbrett
You'd hope it'd be that much, but in this day and age I'd say £25k realistically as everyone does "IT" now.

Agreed

Tim

Site Administrator

Registered: 21st Apr 00
User status: Offline

13th Feb 06 at 13:46

It's outside of London too, so I don't think you could expect that (plus it's through an agency so they'll be taking their cut). "Manager" is such an overused term nowadays -- best bet it to contact them directly.

Have you got any ITIL qualifications? I assume it's quite a big company to be worried about them...

stubbsy05

Member

Registered: 23rd Oct 02
User status: Offline

13th Feb 06 at 13:48

I haven't got the ITIL qualification. Been trying to persuade my boss at the mo to put me on it but he hasn't

Member

Registered: 10th Sep 03
User status: Offline

13th Feb 06 at 15:42

Of you get £35k a year for that, then, well, I'll eat my hat.

dave17

Member

Registered: 3rd Sep 02
Location: Greater London
User status: Offline

13th Feb 06 at 15:44

quote:
Originally posted by ed
Of you get £35k a year for that, then, well, I'll eat my hat.

but why? its such a nice hat

stubbsy05

Member

Registered: 23rd Oct 02
User status: Offline

13th Feb 06 at 15:57

Fcuk it I applied and said between 25k-30k

willay

Moderator
Organiser: South East, National Events
Premium Member

Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline

13th Feb 06 at 16:01

25k

Ian

Site Administrator

Registered: 28th Aug 99
Location: Liverpool
User status: Offline

13th Feb 06 at 19:21

Maybe £20k, more if you had the quals. There's nothing there that a few years since school wouldn't teach you.

TNM

Member

Registered: 5th Apr 04
Location: Nottingham Drives: VW Tiguan
User status: Offline

13th Feb 06 at 19:24

quote:
Originally posted by Ian
Maybe £20k, more if you had the quals. There's nothing there that a few years since school wouldn't teach you.

£20k

Where are you living Ian. Desktop lads get piad that

Dan B

Member

Registered: 25th Feb 01
User status: Offline

13th Feb 06 at 19:43

The starting salary where I started, end of 2003, for a First Line Technical Services Consultant (aka phone-support-monkey) was £12-16k, and that was about all that was on offer at the time in this area (North West). I got in on the maximum £16k, due to past experience and my interview......have progressed through Second Line, and am now in the NOC team, so I'm on a "little" bit more!

Just checked, they're currently advertising the First Line jobs as "up to £17k"...

[Edited on 13-02-2006 by Dan B]

MarkW

Member

Registered: 19th Mar 04
Location: Orpington, Kent
User status: Offline

13th Feb 06 at 20:04

20k tops if your lucky

TNM

Member

Registered: 5th Apr 04
Location: Nottingham Drives: VW Tiguan
User status: Offline

13th Feb 06 at 20:29

quote:
Originally posted by MarkW
20k tops if your lucky

Do you not even work in IT?

If i was offered DT Managers role at 20k id laugh in their face.

Chump

Member

Registered: 1st Feb 04
Location: Sharnbrook
User status: Offline

13th Feb 06 at 20:48

my role is similar to this (although a little bit more involved) and i get £30K

Andrew

Member

Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline

13th Feb 06 at 21:39

quote:
Originally posted by TNM

quote:
Originally posted by Ian
Maybe £20k, more if you had the quals. There's nothing there that a few years since school wouldn't teach you.

£20k Where are you living Ian. Desktop lads get piad that

You have to start somewhere and can always move on

corsa5dr

Member

Registered: 12th Jan 03
Location: Bath/Bristol - Evo 4 GSR
User status: Offline

13th Feb 06 at 21:58

£20-25k.

TNM

Member

Registered: 5th Apr 04
Location: Nottingham Drives: VW Tiguan
User status: Offline

13th Feb 06 at 21:58

puggy are you failing to read the manager part? Being a manager you wouldnt be 'starting out'

Mistamist

Member

Registered: 16th Jul 03
Location: Gillingham, Kent
User status: Offline

13th Feb 06 at 23:27

Those who can....do, those who cant...Manage

Ian

Site Administrator

Registered: 28th Aug 99
Location: Liverpool
User status: Offline

14th Feb 06 at 03:12

This discussion of course being largely academic, as its the company who will be deciding anyway.

I personally feel that putting 30k on the form would price you way out of the market.

ste_nova

Member

Registered: 8th Jan 01
Location: St. Asaph, N. Wales
User status: Offline

14th Feb 06 at 12:04

i do all that + networks & on call

the guy that does the Desktop Support Manager role gets 27k

Corsa_Carl

Member

Registered: 8th Oct 04
Location: Darlington
User status: Offline

14th Feb 06 at 12:32

dont mean to piss in your face but i heard yesturday robbie williams got paid 30k a day !

the bastid

vibrio

Banned

Registered: 28th Feb 01
Location: POAH
User status: Offline

14th Feb 06 at 13:03

the IT sector is going to crash. far too many graduates coming out now and company's will not be able to pay.

John

Member

Registered: 30th Jun 03
User status: Offline

14th Feb 06 at 13:12

quote:
Originally posted by vibrio
the IT sector is going to crash. far too many graduates coming out now and company's will not be able to pay.

IT covers everything though ross.
They arent the jobs that graduates want.
I also seen you about half an hour ago walking up uni ave.

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