Dave
Member
Registered: 26th Feb 01
Location: Lancs
User status: Offline
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Anyone else having problems receiving sms on these phones? I hadn't had a txt for a few weeks and thought I had no friends but now I've had people ringing up wanting to know why I haven't been texting back.
I got 6 through in one go this aft (first in weeks) but there are still a few missing somewhere.
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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This was on watchdog last night
Theres a network compatability issue with this phone.
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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Take it back to the store it was bought from & they should exchange it
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glasgow_corsa_c
Member
Registered: 13th Jan 03
Location: Ecosse
User status: Offline
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quote:
Originally posted by Matt H
This was on watchdog last night
Theres a network compatability issue with this phone.
fuck, my dad just got one on upgrade with vodafone so i could get it unlocked and use on o2 
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Dave
Member
Registered: 26th Feb 01
Location: Lancs
User status: Offline
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I bought it from O2 online
Didn't see the Watchdog thing, prob just go into local o2 shop and kick up a fuss, see what happens. At least I know its a fault now and not just some settings though, cheers.
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glasgow_corsa_c
Member
Registered: 13th Jan 03
Location: Ecosse
User status: Offline
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will it get fixed at sum point or what?
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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Don't kick up a fuss or they will just tell you to GTF
If you start been arsey then your not gonna get helped! Explain to them your having probs & they will either offer to repair yours, exchange it for another K700 or offer an alternative of a similar spec (eg- nokia 6230)
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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It only effects some K700's & some S700i's
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glasgow_corsa_c
Member
Registered: 13th Jan 03
Location: Ecosse
User status: Offline
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matt > is there specific batch that are of problem or is it all k700s?
like i sed above, i got a brand enw one off vodafone there which is getting un;locked otmorrow to be used on o2... anything a can do ?
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glasgow_corsa_c
Member
Registered: 13th Jan 03
Location: Ecosse
User status: Offline
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quote:
Originally posted by Matt H
It only effects some K700's & some S700i's
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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Its a problem that has only just come to light so there isn't many details about it at the mo. Sony Ericsson will probably issue a recall & you will be able to tell if yours is faulty by looking up your imei number
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glasgow_corsa_c
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Registered: 13th Jan 03
Location: Ecosse
User status: Offline
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sweet!
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Dave
Member
Registered: 26th Feb 01
Location: Lancs
User status: Offline
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They aren't selling K700's anymore so the problem must be pretty serious at the moment.
I'm not going to accept a 6230, if I wanted one of those I would have bought one in the first place.
Samsung E800 about similar price?
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glasgow_corsa_c
Member
Registered: 13th Jan 03
Location: Ecosse
User status: Offline
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i have an e800 the now and don t likeit, so swappin to a k700 off my dads contract...
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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E800 is shite imo
Dont expect them to just bow at you feet & do as you say. If its a fault with the handset it might be just sent away & repaired as the manufactures warrenty states
There are other phones available. It may still be a problem with o2 as the K700 is fine on all the other networks. 6230 is quite good
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Dave
Member
Registered: 26th Feb 01
Location: Lancs
User status: Offline
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There doesn't seem to be many other options on O2, I want a decent camera, bluetooth and reasonably sturdy (not flip).
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Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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7610
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Swiftie
Member
Registered: 7th Jan 05
Location: Greater London
User status: Offline
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quote:
Originally posted by Matt H
7610
Done deal if he doesnt like the 6230 as he said. 
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Dave
Member
Registered: 26th Feb 01
Location: Lancs
User status: Offline
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Doubt I'll get that in a swap, you have to pay for it on contract.
Just found out e800 isn't bluetooth either.
To me though O2 should go out of their way to help, my phone is used a lot for business and it isn't acceptable for them to just send it away, they are quite happy to take the monthly payments off me, despite not providing a proper service for the last 3 weeks and not informing me of a possible problem. It wasn't until someone rang me that I realised what was happening.
I have 2 relatively high use contracts with them, wonder if they will be more willing to help if I ask to cancel them?
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Lee 16v
Member
Registered: 25th Jun 04
Location: Maidstone Drives: Corsa 2.0 16v
User status: Offline
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turn off, take sim out, put sim in, turn on.
sorted, for a few days anyway, then u have to do it again 
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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quote:
Originally posted by CorsaDave
Doubt I'll get that in a swap, you have to pay for it on contract.
Just found out e800 isn't bluetooth either.
To me though O2 should go out of their way to help, my phone is used a lot for business and it isn't acceptable for them to just send it away, they are quite happy to take the monthly payments off me, despite not providing a proper service for the last 3 weeks and not informing me of a possible problem. It wasn't until someone rang me that I realised what was happening.
I have 2 relatively high use contracts with them, wonder if they will be more willing to help if I ask to cancel them?
your contracted for your line rental not your equipment so this probably wouldn't make any differance to your complaint. Also if you cancel you would have to make the rest of the monthly payments in 1 lump sum. Or you could just stop the direct debit @ your bank & you would probably get blacklisted for future credit checks.
You may well use it for work but as it is not set up as a business account you can't really use this to help fight your argument.
I know it seems like shit service from o2 but the bottom line is that it is a manufacturers warrenty & not a network warrenty. Anything o2 do to help you is a bonus. I know for a fact that Link stores are offering an exchange for all affected handsets
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Stuckey
Member
Registered: 5th Jun 02
Location: Plumstead, Greater London
User status: Offline
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is the problem with all k700i's on all networks or just the ones on O2?
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Shane
Member
Registered: 10th Jan 04
User status: Offline
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just 02
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Craig W
Member
Registered: 31st Oct 00
User status: Offline
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Happens daily on my S700i on T-Mobile. I know if it's playing up because i don't get delivery reports. If i tuen my phone off and on again it usually kick starts it within 30 mins or so and i get a load of txts through.
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vibrio
Banned
Registered: 28th Feb 01
Location: POAH
User status: Offline
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the only problem I have it that phone is crap 
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