Tiger
Member
Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
User status: Offline
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Someone rang up EE and managed to report my mums phone as being lost and had her sim cancelled. How is it possible that someone got through the security questions, or are there any security questions?
Caused loads of hassle for her and I wondered how it was even possible?
Cheers.
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Might also be someone else phoned up legitimately but the person who was doing the job typed in the wrong number, hence security was already passed for a different person. Guessing.
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Tiger
Member
Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
User status: Offline
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Yeah I guess so, also had her credit card account hacked too in the same day but phone and credit card are both from different accounts?
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sxibeast
Member
Registered: 6th Aug 03
Location: Milton Keynes
User status: Offline
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Perhaps some sort of virus/dodgy app on the PC/phone thats sending out the data without her knowing?
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Tiger
Member
Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
User status: Offline
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quote:
Originally posted by sxibeast
Perhaps some sort of virus/dodgy app on the PC/phone thats sending out the data without her knowing?
I don't think she's got any apps, she's not a techy at all.
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sxibeast
Member
Registered: 6th Aug 03
Location: Milton Keynes
User status: Offline
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Hasn't logged onto something like a 'free' wifi hot spot or anything? They aren't always very secure and its easy for someone to set up a mock one to look legit.
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Tiger
Member
Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
User status: Offline
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She wouldn't even know how to to be fair, she's not fussed about using Internet on her phone when out and about, only at people's houses.
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sxibeast
Member
Registered: 6th Aug 03
Location: Milton Keynes
User status: Offline
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That could be it then, a not very secure router and someone creaming off the data.
Or access has been gained to emails to emails where information could be stored? There's a horrendous amount of phishing scams going around at the moment.
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