ainsley_brader
Member
Registered: 24th Mar 02
Location: Tattershall, Lincolnshire
User status: Offline
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agreed parts ordering can be terrible but its the same across the board, try ordering bit from fiat
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Adam-D
Member
Registered: 11th May 02
Location: Cheshire
User status: Offline
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i did i used to have a fiat.
ended up going to a local specialist
"some guy who has had a few!" "fiats that is"
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charcoalgrill
Member
Registered: 23rd Oct 02
Location: Bristol
User status: Offline
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vauxhall in saltford, did abit of work for me and good job. pointed out a few things and put them str8
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Mav 3000
Member
Registered: 16th Aug 01
Location: Leicestershire
User status: Offline
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Martin Rubles Vauxhall in Hinckley Leicestershire is awful:
Divert calls that never get through
Service 'miss' things
Parts department is good and efficient but don't bother with phone enquiries about alloys - they didn't seem helpful when I enquired about some £500 wheels (strange)
Service in the service department is awful - don't look at specified areas of car. When I last went there it took a formal letter of complaint to Vauxhall and my daddy chatting to the MD in person about their customer service - and even he wasn't that bothered.
Useless.
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Andy_J
Member
Registered: 24th Jan 01
Location: SW Surrey Car: Corsa B SXi
User status: Offline
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 Arriva Vauxhall in Aldershot and Farnham
Total Cowboys.
My Car had the wrong number plates on for 4 weeks after I bought it! 
Totally bodged the bodywork repairs after it was crashed into. Had to go back 3 times.
Wouldnt give me a courtesy car even though my insurance allows (and pays for) it.
On the other hand...
 White Rose Vauxhall, Liss, Petersfield
Very helpful service/parts dept, and good sandwiches in the forecourt shop! 
My 2p's worth!
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Burnham Garage Vauxhall, Slough, Berkshire
> Service dept. is crap (well the mechanics anyway).
> Parts dept. is usually quite helpful, makes a change.
Hartwell Vauxhall, Kidlington, Oxfordshire
> Never used their Service Dept so can't comment, probably just as bad as Burnham Garage!
> Parts Dept are sometimes helpful (depending on who serves at the counter).
[Edited on 07/04/03 by Sam]
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Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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Bicknells, Worcester.
Brought my 114 point checked Network Q car from there....and took my car back over 10 times with 6 faults that should have been rectified with the programme..eg Broken parcel shelf.
only minor little faults but still it shud be fixed 1st time round
Was well pissed off!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Had a big argument with them when I had loada water leaking into my car after a month. 80 quid to get it fixed.
Later found out it was a loose gromet WHICH I did myself whilst fitting my fogs. Whoops.
Although gromets are not covered in the warrenty I Wrote them a letter including all the faults on my car and the sales of good act blah blah....they remebursed me under good will.
Their attitude was terrible. All they was bothered was shifting cars and aftersales they didnt give a sh1t.
I'd never get another new vaux or Network Q car again...ever.....
Parts dept is good though.
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B1CUMcorsa
Member
Registered: 16th Feb 03
Location: Dundee
User status: Offline
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every arnold clark vauxhall dealership is shit there prices may be cheap but there service is crap ditto for reg vardy
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Welsh Dan
Member
Registered: 23rd Mar 00
User status: Offline
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I can't say anything bad about the service department at CD Bramalls vauxhall, but the bloke behind the parts desk is completely useless (like a chocolate teapot sort of useless) I went in to get a bit that covers the tweeter on the doorhandle, and ended up with the bit that goes around the door pin? Then I went in to see about one of the plastic panels for the boot in a tigra, and he was looking at parts for the roof rack. He is completely useless. Another time, I had to go and rip the part out of another car to show him so I would end up with the right bit
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mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
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Vauxhall Kirkaldy Fife.
On buying parts to take away always seemed fine. If they were not in stock they were
always in stock when they said they would be.
When car got recalled for seat rails..Were very friendly car took in quick and sorted.
Put car in for them to fit 2 non original gm front arches.Took them longer to fit as they said
the fitting was poor.Never charged any extra..( I bought these parts and took to them)Never buy em they are total crap..!
Few months later took car in 2 get 2 genuine arches fitted as 'FAKE' ones were crap.
Car got taken when they said,took the amount of time they said.
Not had any problems at all BUT not had anything major done there.Bro in law runs a garage so car
usually goes there.
mav.
[Edited on 08-04-2003 by mav]
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DaveySXi
Member
Registered: 26th May 04
User status: Offline
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Foz
Did you have a gd time out in tenerife? i was out there at exactly the same time as you, didnt see you mind. just thought i wud let you know!
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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All Saints in Bromsgrove Worcestershire, they wanted £130+VAT for some HT Leads that i bought from Halfords for £31 
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James_H
Member
Registered: 16th Sep 07
Location: Slough, Berkshire
User status: Offline
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Burnham Garage Vauxhall, Slough, Berkshire
> Service dept. is crap (well the mechanics anyway).
> Parts dept. is usually quite helpful, makes a change.
wat u tryin to say bout burnham garage....not all of us are crap lmao
[Edited on 18-10-2007 by jahunt]
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StrawsSXi
Member
Registered: 7th Jun 07
Location: Owestry, Shorpshire
User status: Offline
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Arthurs of Oswestry, some cowboys working there, yet the guy in parts is shit hot, get good discount and can even get me irmscher parts.
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lil_g
Member
Registered: 29th Oct 06
User status: Offline
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On another note:
Vauxhall Motorbodies Luton
Decent people who know a lot more about what they are selling that the average monkey behind the desk, and ordering isn't that bad either 
Home of the Griffin
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CorsAsh
Member
Registered: 19th Apr 02
Location: Munich
User status: Offline
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quote:
Originally posted by Mav 3000
Martin Rubles Vauxhall in Hinckley Leicestershire is awful:
Divert calls that never get through
Service 'miss' things
Parts department is good and efficient but don't bother with phone enquiries about alloys - they didn't seem helpful when I enquired about some £500 wheels (strange)
Service in the service department is awful - don't look at specified areas of car. When I last went there it took a formal letter of complaint to Vauxhall and my daddy chatting to the MD in person about their customer service - and even he wasn't that bothered.
Useless.
You mean Martin Rumbles? Whose Exhall branch put my dad's AFM on the wrong way despite the big fucking arrow, and only realised when I told them (this being after they replaced ICV, CTS and throttle body and tried to charge us...) 
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EarlofBarnet
Member
Registered: 26th Mar 04
Location: West Cumbria
User status: Offline
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I worked for a dealership that didn't have a brilliant reputation. Seen a couple of things I thought were a bit off when I was there, but in general they were ok. One mechanic drove a 888 on to the ramps and nearly ripped an arch extension off....poor car.
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ad-sport
Member
Registered: 16th May 07
User status: Offline
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i work for perrys vauxhall in rotherham and we are ace imo
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Dave-Creations
Member
Registered: 28th Dec 06
Location: IRELAND
User status: Offline
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i must say that Aherns Opel of Castleisland ROI parts dept is fantastic, Pat knows me by name and im only there once a month, twice if needing summat extra, if summat aint in, its ordered from the uk for the next day, and i get discount on older corsa stuff
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Kurt
Member
Registered: 23rd Oct 05
Location: Hi
User status: Offline
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ffs this thread is from 03....
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thegsi
Member
Registered: 3rd Feb 07
Location: Kidderminster Drives: Evo (you can't afford one)
User status: Offline
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CMS in Kidderminster is an absolute joke. When i first bought my GSI the eml kept coming on so i got it diagnosed and they said EGR valve. £550 and many many appointments, egr valves, diagnostics, ecu reset and that bollocks later, the light still came on. then they started to tell me it was the manifold! fokers. should be avoided at all costs. ive never heard so much bull shit in my life from a bunch of so called professional bell ends calling themselves mechanics.
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Ben ev
Member
Registered: 23rd Oct 05
Location: kingslynn / torquay
User status: Offline
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vauxhall lathems paignton. matey boy hasnt the first clue about anything technical. if it aint on the computer you aint having it!
however vauxhall gurneys oxford= spot on. well helpfull ,always make an effort to get me parts in a rush and Johnny A noes his shit ! spesh with let's
[Edited on 18-10-2007 by Ben ev]
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Fonz
Premium Member
Registered: 12th May 06
Location: Newbury, Berks
User status: Offline
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not quite the dealership but there is a chap at Bellinger Vauxhall in Abingdon, Oxon that needs a good hard look at himself. "wears" a shirt and tie with shirt always undone and tie lose enough to fit a 15' wheel through it and knows shit all about cars.
for eg: my key broke, took it in, they removed the chip and attached to my spare (taped) went to colect correct imobilser hub key dealt with aforementioned prat - oh, no i dont think that would work cos its a different key...yes..hmm.. i had to explain all that was needed was the chip inserted into the hub...fool imo
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ed
Member
Registered: 10th Sep 03
User status: Offline
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Yea, don't go to the Star City garage in Birmingham. They are rude when you ask for a breakdown in price when you are quoted £800 to replace a fuel tank, and even more rude when you ask if they will use pattern parts
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