K3 VMU
Member
Registered: 28th Jul 06
Location: Portlethen, Aberdeen,ken
User status: Offline
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I have just phoned to cancel my insurance for my van,because my insurance has just started for the 206.
when i phoned to tell them i wanted to cancel it i understood they would need a cancellation fee, but this is surely a joke......
because i pay it monthly and the total i should be refunded is £230 or something, but the amount i am due is £280 something , i am due them £50 odd , then 10% from insurance company + their cancellation fee £50....
total they are wanting back
£130.........
the insurance was only £260 ish.
i started swearing and going off my head at the smug litle wench , and told hjer, fuk it i will keep the insurance running then and keep paying you your monthly installments, then with that annoyin phone voice they put on (( i was getting extremely pissed off by this time!!) she said that because someone else has the van it will be illegal for me to do that.
They  politely got told what i thought of them and there service then clapped the phone down.
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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Yeah the cancellation fees are a joke!!
Wouldnt it be easier/cheaper to change vehicle or is it different for vans?
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Kevxx
Member
Registered: 14th May 08
Location: Forfar, Angus
User status: Offline
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you bought the van back  tis fine.
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K3 VMU
Member
Registered: 28th Jul 06
Location: Portlethen, Aberdeen,ken
User status: Offline
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well their quote they gave me was rubbish for the 206 , thats why i never went with them.
Their service has been pish since day one!
My insurnce ran over from the vetra for the no claims, because i forgot to cancel t, so when i was down working oshore/offshore in Oz for a couple of months they had sent me letters sayin i was due them money, £22 , but because they recieve it they cancelled the policy, so i had a month+ the van wasnt insured , didnt no until i checked a back statement noticeing they had paid £80 odd into my account and i phoned and asked. so i then lost a years no claims (which i shouldve had 5 in sept) and wont get 5 till next year now
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K3 VMU
Member
Registered: 28th Jul 06
Location: Portlethen, Aberdeen,ken
User status: Offline
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quote:
Originally posted by Kevxx
you bought the van back tis fine.
yeah but i need my no claims for the 206
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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Mad how they can give you like 14 days to respond then just cancel isnt it. Not everyone works 9-5 in a flippin call centre!! 
I had Virgin media wanting to take me to court over an unpaid bill they though I was dodging when id just been at work.
As for the insurance, as crap as it is I dont think theres much you can do as it will be splashed all over the T&C's which they know nobody reads. Just badmouth them to everyone you know & hit them harder in the pockets that way. Thats what I do whenever a company pisses me off, just make sure you tell everyone!!
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K3 VMU
Member
Registered: 28th Jul 06
Location: Portlethen, Aberdeen,ken
User status: Offline
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NOBODY USE AUTONET INSURANCE
NOBODY USE AUTONET INSURANCE
x100
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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Never heard of them tbh
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neil h
Member
Registered: 28th Sep 06
User status: Offline
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Can't you just change the vehicle on the policy from ya van to the 206?
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K3 VMU
Member
Registered: 28th Jul 06
Location: Portlethen, Aberdeen,ken
User status: Offline
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quote:
Originally posted by neil h
Can't you just change the vehicle on the policy from ya van to the 206?
yeah but as previously said they were too expensive compared to the quotes i got
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Pridzz
Member
Registered: 18th Nov 08
Location: Exmouth - Devon
User status: Offline
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Meh everytime ive canceled mine ive got money back!
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K3 VMU
Member
Registered: 28th Jul 06
Location: Portlethen, Aberdeen,ken
User status: Offline
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quote:
Originally posted by Pridzz
Meh everytime ive canceled mine ive got money back!
yeah but is that because you have paid it in one go? i was going to but at the time was broke because i ahd just bought the van,motd it and taxd it.
i have to send them a letter to cancel it they couldnt do it over the phone?
they aint getting their money they want. get their cancellation fee an fuck off
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redtop_tommy
Member
Registered: 29th Sep 09
Location: Armadale, West Lothian
User status: Offline
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my old saxo that i had.i cancelled my insurance and got cash back aswell.and i only got a £20 cancellation fee.i think in total i got £117 back and i paid mines monthly.there all money grabbin b******s to ba fairly honoust mate
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Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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quote:
Originally posted by K3 VMU
NOBODY USE AUTONET INSURANCE
NOBODY USE AUTONET INSURANCE
x100
Or Tesco
F&&king clowns of the highest order
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dannymccann
Member
Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
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If you pay it monthly how come you are due cash back? I dont know if Ive read it wrong. But why not just cancel the direct debit, after a while they will get bored and just cancel the policy wont they?
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M2RTY
Member
Registered: 25th May 01
User status: Offline
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when i sold the BMW it was going to cost me 100 to stop policy
so i swapped it over to some random corsa 1.0 down the road and let it run for 3 months @ 15 quid a month or so
simple
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DaveB
Member
Registered: 29th Dec 00
Location: Huddersfield
User status: Offline
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When you car insurance monthly, you have effectively signed up to a loan for that amount.
A finance company has paid the insurance company the amount of your policy, and your repayments go to the finance company.
As you have now cancelled your policy mid-way through, the finance company won't be making the same amount of profit (your APR charge) that they originally thought, so will be trying to claw some of it back.
If you don't pay it, or cancel your DD etc then you're defecting on a loan repayment, and it's very likely your credit rating will be marked because of it. Ultimately, they could take you to court.
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dannymccann
Member
Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
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quote:
Originally posted by DaveB
If you don't pay it, or cancel your DD etc then you're defecting on a loan repayment, and it's very likely your credit rating will be marked because of it. Ultimately, they could take you to court.
Probably best to ignore my advice then 
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Laura
Member
Registered: 6th Oct 04
Location: Leven, Fife
User status: Offline
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I just cancelled with morethan and there was no cancellation fee 
I've had the policy since May.
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