JM_16v
Member
Registered: 17th Oct 05
Location: Essex Drives: GLC63S
User status: Offline
|
ok will do, the website i had to pay 
anyone got there number?
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
|
quote:
Originally posted by Dan
quote:
Originally posted by Kerry
whats the towel trick 
if i were you id get it sent off and get it sorted rather than try and do it yourself
Towel Trick:
Step 1, Wrap xbox360 in a towel
Step 2, Find a 3 storey builiding - Go to top floor
Step 3, Throw xbox360 in its towel from nearest window
Step 4, Run to bottom find xbox
Step 5, If xbox is in many parts contiune, if not return to step 1
Step 6, Travel to Game and buy a ps3
Step 7, Enjoy a fault free console
This should cure the problem! 
[Edited on 10-04-2008 by Dan]
my lord, Fault free but no fcking games for it because they usedtechnology that game developer struggle to match..
Well done PS for charging its owners for yur mistakes as well - top notch !
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Blade_sri
Member
Registered: 23rd Apr 03
Location: Pop
User status: Offline
|
quote:
Originally posted by JM_16v
ok will do, the website i had to pay
anyone got there number?
Phone
Assistance by phone:
0800 587 1102
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
|
quote:
Originally posted by Gaz
quote:
Originally posted by Dan
quote:
Originally posted by Kerry
whats the towel trick
if i were you id get it sent off and get it sorted rather than try and do it yourself
Towel Trick:
Step 1, Wrap xbox360 in a towel
Step 2, Find a 3 storey builiding - Go to top floor
Step 3, Throw xbox360 in its towel from nearest window
Step 4, Run to bottom find xbox
Step 5, If xbox is in many parts contiune, if not return to step 1
Step 6, Travel to Game and buy a ps3
Step 7, Enjoy a fault free console
This should cure the problem!
[Edited on 10-04-2008 by Dan]
my lord, Fault free but no fcking games for it because they usedtechnology that game developer struggle to match..
Well done PS for charging its owners for yur mistakes as well - top notch !
Fine me a Blu-Ray player that plays games, and surfs the internet for under £280.
I'll be waiting for your findings
|
JM_16v
Member
Registered: 17th Oct 05
Location: Essex Drives: GLC63S
User status: Offline
|
ps3 GTF i made thread bout my xbox not a ps3
THIS ERROR CODE GUIDE IS IN NO WAY OFFICIAL NOR DO WE MAKE ANY CLAIMS TO IT'S ACCURACY. 100% of the info here was discovered by Scene Members through trial and error, a lot of the information is probably incorrect, but it is our best guess. If you discover something that is incorrect or not included please PM twistedsymphony to update the guide. Neither Xbox-Scene, twistedsymphony, nor any of the guide contributers take responsibility for any actions you might take as a result of reading this guide.
NOTE: This is the original Error code guide. This list was created 100% by the good members of the Xbox-Scene forum and myself. Llamma.com is the only other website that has obtained permission to repost this guide all other instances are unauthorized and probably plagiarized. If you would like to repost this list I usually have no problem with it... don't be a scumbag - just ask.
--==ERROR Codes==--
If there is a problem with the Xbox360 The LEDs in the ring of light will flash in a particular pattern. The pattern itself leads some insight to the problem. Certain patterns will lead to numbered error codes which will provide further insight to the problem. The numbered error codes are described below their corresponding LED code.
After reading this guide if you'd like to discuss the problems you're experiencing with others you can do so in the following thread:
http://forums.xbox-scene.com/index.php?showtopic=462099
these are the codes we know so far...
Please contribute if you know of new codes that are not part of this list.
=============================
Sections 1, 2, 3, and 4 are flashing red
- The AV cable cannot be detected
/ \
\ /
THINGS TO TRY
1. Make sure that the AV cable is correctly connected to the Xbox 360 console.
2. Disconnect the AV cable from the Xbox 360 console, and then reconnect the AV cable to the Xbox 360 console.
3. If the four flashing red lights continue to flash, try wiping the metal area of the AV pack with a dry cloth. The metal area is the end that plugs into the console. Wipe the metal area thoroughly, and then try the AV Pack again.
4. If the AV cable is correctly connected but the four red lights are still flashing, substitute a different AV cable if you have one available.
=============================
Sections 1, 3, and 4 are flashing red
- General Hardware Failure
/ \
\ /
Check the secondary Error Code per the instructions in the section below
THINGS TO TRY
1. Try restarting the console.
2. If restarting the console does not resolve the behavior, follow these steps:
o Turn the console off.
o Unplug all the power and AV cables from the console.
o Unplug the power cord from the wall socket.
o Firmly reconnect all the cables.
o Turn on the console.
3. If these steps do not resolve the behavior, turn the console off, remove the hard drive, and then turn on the console. If the 3x Red LED error light is no longer displayed, turn the console off, re-attach the hard drive, and then turn on the console.
4. Also examine the lights on the power supply. When you turn on the console, the power supply light should illuminate green even if the three lights on the RoL flash red.
=============================
Sections 1, and 3 are flashing red
- Overheating
/ \
\ /
Alternatively Overheating can be cause by the console locking up or "freezing" after a set amount of time. Lockups that occur at a specific point in a game are generally problems with the game itself and not caused by overheating.
THINGS TO TRY
1. Let the Xbox 360 console cool.
Note You may have to wait several hours for the console to cool enough. Do not turn on the console when the console is hot.
2. Verify that the console has sufficient ventilation and that the fan is operating. For more information about ventilation, see the "More Information" section.
PREVENTION SUGGESTIONS
To try to prevent this problem, use the following precautions:
Do not block any ventilation openings on the Xbox 360 console.
Do not put the Xbox 360 console on a bed, on a sofa, or on any other soft surface that may block ventilation openings.
Do not put the Xbox 360 console in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well-ventilated.
Do not put the Xbox 360 console near any heat source, such as a radiator, a heat register, a stove, or an amplifier.
DO NOT EVER PUT YOUR CONSOLE IN THE FREEZER OR OUT IN COLD WEATHER
Some people think that doing this might help "fix" an overheating console, in fact doing so could cause even bigger problems. Electronic devices like your console are made to function at and around room temperature, extreme cold temperatures can often cause just as many problems as extreme warm temperatures (such as overheating). Also if the console is located in a dramatically cold area while running, the difference in temperature between the hot console and cold air can create condensation which in turn will short out your console making the situation far worse. Condensation will happen more quickly if your console is overheating due to the greater difference in temperature. In short... DON'T DO IT.
A more aggressive Solution to overheating is to improve the cooling system of the console. The best solution is to replace the thermal compound. If you attempt this you do so at your own risk. If you're console is still under warranty it is recommended that you contact MS for a replacement before attempting to fix it yourself.
=============================
Section 4 is flashing red
- Hardware Failure
/ \
\ /
The Specific Type of hardware failure can be determined by the error code displayed on the screen.
If the screen is blank or you would like additional information follow the instructions for determining the secondary error code in the section below
E45: Unknown (possibly dashboard update related)
E64: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc.
E65: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot.
E66: DVD Drive Error: DVD model, or version does not match that of the version expected by the dashboard. OR the firmware version on the drive is older then the firmware version expected by the dashboard. Make sure the DVD drive is of the same version originally included with the console and that it is using either the original firmware included with the console or newer.
E67: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
E68: Voltage Error... This error means that the Xbox 360 has insufficent power to function properly. This can be caused by an error in the hard drive or the fans that make them suck up too much power, it can also be caused if you have unnecessary accessories attached to the console like an external fan unit. Attempt to remove unnecessary accessories first, and then necessary components such as the hard drive and USB devices. If you have any case mods you may want to investigate those as well.
E69: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
E71: possibly a dashboard update error, Check below in the "Console Reset Codes" for instructions. If that does not work there is no other solution and the console must be sent back to MS for repair.
E72: (not yet known)
E73: General Hardware Error: Ethernet port... this error is caused by a problem with the Ethernet port.
E74: There is high chance it's a scaler chip problem (the "ANA" or "HANA" chip near the AV cable connection) it can also be caused by a faulty AV cable so check that first. In some cases it is a problem with the GPU and may be repairable by doing the x-clamp replacement (see error 0102)
E76: This error deals with the Ethernet port's controller chip, a dead chip may not cause the error but removing the Ethernet controller chip does, it may also be caused by other Ethernet related problems.
E79: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it.
According to tmbinc: E79 is the error code if xam.xex could not be started, i.e. probably a file system corruption.
=============================
--==SECONDARY ERROR CODES==-
The specific type of hardware failure can be determined by a "hidden" error code
Turn the xbox 360 on, and wait till the 3 red lights are flashing.
Press and hold the sync up button (the small white one), while holding that button press the eject button.
The LEDs will now blink the first number in the code (as described below).
Release the eject button and press it again.
The LEDs will now blink the second number of the code.
Release the eject button and press it again.
The LEDs will now blink the third number of the code.
Release the eject button and press it again.
The LEDs will now blink the forth number of the code.
Release the eject button and press it again.
The LEDs will go back to the 3 red flashing lights.
You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.
Here is how you interpret the LEDs to get the code number:
All four lights flashing - 0
One light flashing - 1
Two Lights flashing - 2
Three lights flashing - 3
0001 power supply problem
0002 Network Interface problem
0003 Power problem could be the PSU could be the GPU/CPU, somehow the console isn't getting clean power from the power supply.
0010 There is a problem with the Southbridge Chip usually dealing with how it connects to the mainboard (cold solder joint/bridged solder joints)
0011 CPU over heating - If you are receiving this error after disassembling your console make sure to all 8 of the heatsinc screws are tightened securely to the board/heatsink holes.
0012 GPU over heating
0013 RAM over heating
0020 (Not yet known, possibly overheating)
0021 This can be caused by two completely different things either:
A. DVD Drive Time out - Can be caused by problems with a firmware flash. This is also speculated to sometime be caused by a problem with the southbridge chipset on the motherboard based on how it connects to the DVD drive.
B. GPU error, generally caused by a poor connection to the mainboard (cold solder joints/bridged solder joints) See error 102 for more information
0022 CPU error, generally caused by a poor connection to the mainboard (cold solder joints/bridged solder joints). This can also be triggered by an error with the TSOP.
0023 (not yet known)
0030 Problem with temperature control
0031 (not yet known)
0032 (not yet known)
0033 (not yet known)
0100 (not yet known)
0101 (not yet known)
0102 Error in the "Digital Backbone" (CPU/GPU/RAM), this is usually caused by a cold solder joint between the GPU and the mainboard.
There are two theories to fixing this one deals with the "X" clamps that hold down the chips. The other involves re-Heating the chips. DO NOT attempt either of these if your console is still under warranty. If your console is still under warranty return it to the store where it was purchased or call MS to have it replaced.
0103 GPU Error this is usually caused by bridged solder points where the GPU connects to the mainboard. see error 0102 for more detailed information
0110 Ram error, this is caused by a cold or bridged solder joint on one of the Ram chips.
...
0200 (not yet known)
...
1000 Kernel can't be launched/signature in NAND Flash chip is broken! It could be possible after bad update. http://forums.xbox-scene.com/index.php?sho...p;#entry4156375 This might also be caused by a bad SATA cable.
1001 DVD Drive Error, either incorrect firmware or DVD Time out.
1002 (not yet known)
1003 Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
1010 Hard Drive Error, Can be caused buy a corrupt or missing eProm. See also E68 above
1011 (not yet known)
1012 (not yet known)
1013 (not yet known) possibly a dashboard update error
1020 (not yet known)
1021 (not yet known)
1022 There is high chance it's a scaler chip problem (the "ANA" or "HANA" chip near the AV cable connection) it can also be caused by a faulty AV cable so check that first. In some cases it is a problem with the GPU and may be repairable by doing the x-clamp replacement (see error 0102)
1023 DVD drive not connected, connect DVD drive to boot
1030 This error deals with the Ethernet port's controller chip, a dead chip may not cause the error but removing the Ethernet controller chip does, it may also be caused by other Ethernet related problems.
1031 (not yet known)
1032 (not yet known)
1033 it could be cpu/gpu related or it could be psu related, not much info is known for sure.
...
1444 and up There is no "4" in the error codes four lights is a "0" go back and check your code again.
=============================
--==Console Reset Codes==--
Clear All Installed Game Updates and Console Cache
1. Go to the "system" blade
2. Select "memory"
3. Press Y on the HD symbol
4. Press X,X, Left Bumper, Right Bumper, X,X
5. A message will appear saying: "Do you want to perform maintenance on your Xbox 360 storage devices?"
6. Select Yes
Clear Any Failed system updates that cause the console to error.
1. With the console off, press and hold the sync up button (the small white one)
2. While holding the sync button press the power button to turn on the console
3. Continue to hold the sync button until the Console has booted up completely.
4. During the boot process the console should clear any failed updates, allowing you to use it normally.
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Sunz
Member
Registered: 12th Jan 07
Location: SE England
User status: Offline
|
Not much then..
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JM_16v
Member
Registered: 17th Oct 05
Location: Essex Drives: GLC63S
User status: Offline
|
was on hold for 8mins and sorted in 2 mins.... courier will be here to collect within 5 workin days
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
|
quote:
Originally posted by Nath
quote:
Originally posted by Gaz
quote:
Originally posted by Dan
quote:
Originally posted by Kerry
whats the towel trick
if i were you id get it sent off and get it sorted rather than try and do it yourself
Towel Trick:
Step 1, Wrap xbox360 in a towel
Step 2, Find a 3 storey builiding - Go to top floor
Step 3, Throw xbox360 in its towel from nearest window
Step 4, Run to bottom find xbox
Step 5, If xbox is in many parts contiune, if not return to step 1
Step 6, Travel to Game and buy a ps3
Step 7, Enjoy a fault free console
This should cure the problem!
[Edited on 10-04-2008 by Dan]
my lord, Fault free but no fcking games for it because they usedtechnology that game developer struggle to match..
Well done PS for charging its owners for yur mistakes as well - top notch !
Fine me a Blu-Ray player that plays games, and surfs the internet for under £280.
I'll be waiting for your findings
Now its come down in price because they werent fecking selling anything.. there is a ot of technology in there but come on, its a games console and there is no games.
|
jonnysri
Member
Registered: 16th Jun 05
Location: Leeds (Ilkley)
User status: Offline
|
let me get this straight, after the warranty expires on the 360 the 3 red lights start flashing and its basically fucked. ive had mine nearly 2 years and its been fine. but today i went to work, came back, turned it on and the 3 red lights appeared. i was like wat the fuck
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
|
warrenty has been extended to 3 years, all 360's are being fixed...
|
JM_16v
Member
Registered: 17th Oct 05
Location: Essex Drives: GLC63S
User status: Offline
|
quote:
Originally posted by jonnycash
let me get this straight, after the warranty expires on the 360 the 3 red lights start flashing and its basically fucked. ive had mine nearly 2 years and its been fine. but today i went to work, came back, turned it on and the 3 red lights appeared. i was like wat the fuck
yeah ring thr number above, mines 1 year 9months old
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jonnysri
Member
Registered: 16th Jun 05
Location: Leeds (Ilkley)
User status: Offline
|
i cant ring now cos its after theyve shut. but ill ring tmoro. anyone had theirs repaired??
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
|
Yes, They give you a months online membrship also
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
|
quote:
Originally posted by Gaz
quote:
Originally posted by Nath
quote:
Originally posted by Gaz
quote:
Originally posted by Dan
quote:
Originally posted by Kerry
whats the towel trick
if i were you id get it sent off and get it sorted rather than try and do it yourself
Towel Trick:
Step 1, Wrap xbox360 in a towel
Step 2, Find a 3 storey builiding - Go to top floor
Step 3, Throw xbox360 in its towel from nearest window
Step 4, Run to bottom find xbox
Step 5, If xbox is in many parts contiune, if not return to step 1
Step 6, Travel to Game and buy a ps3
Step 7, Enjoy a fault free console
This should cure the problem!
[Edited on 10-04-2008 by Dan]
my lord, Fault free but no fcking games for it because they usedtechnology that game developer struggle to match..
Well done PS for charging its owners for yur mistakes as well - top notch !
Fine me a Blu-Ray player that plays games, and surfs the internet for under £280.
I'll be waiting for your findings
Now its come down in price because they werent fecking selling anything.. there is a ot of technology in there but come on, its a games console and there is no games.
Hmm..
It wasn't selling, but it sold 1 million consoles quicker than the xbox.
Adult GiftsClick here to vist us
|
Kerry
Member
Registered: 5th Oct 01
Location: Norwich
User status: Offline
|
and the wii outsold them all 
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Blade_sri
Member
Registered: 23rd Apr 03
Location: Pop
User status: Offline
|
How long will this repair take and how do I know where it is in the process?
Your Xbox or Xbox 360 console repair will go through four different statuses as it moves through the repair process.
After your repair order is submitted, your status will change to Repair order submitted. This means that it is in the queue to be processed.
After it is processed, your repair order status will change to Waiting for device at service center. The total length of this process depends on you! We will ship an empty box to you by using ground service. When you receive the box, you will pack your console using the included instructions. Send it back to us by using the ground shipping that is included.
Device received at service center. It will require up to ten business days to repair or replace your console.
Device shipped to customer.
YES mine is on its way! wonder what i get free!
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
|
U get another free ups delivery for the next set of lights
Adult GiftsClick here to vist us
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Blade_sri
Member
Registered: 23rd Apr 03
Location: Pop
User status: Offline
|
quote:
Originally posted by Dan
U get another free ups delivery for the next set of lights
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Joe
Member
Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline
|
Fanboys are such losers.
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Blade_sri
Member
Registered: 23rd Apr 03
Location: Pop
User status: Offline
|
quote:
Originally posted by Joe
Fanboys are such losers.
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Joe
Member
Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline
|
Wasn't aimed at you mate, mainly people like Dan, usually Steve etc.....
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
|
Yep, all us fanboy's are such losers 
Adult GiftsClick here to vist us
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Kerry
Member
Registered: 5th Oct 01
Location: Norwich
User status: Offline
|
its getting really boring to be honest infact dan next time i see you im gonna give you a slap
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
|
Tbh, it bores me 2 i just have nothing better to do
Adult GiftsClick here to vist us
|
Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
|
quote:
Originally posted by Blade_sri
How long will this repair take and how do I know where it is in the process?
Your Xbox or Xbox 360 console repair will go through four different statuses as it moves through the repair process.
After your repair order is submitted, your status will change to Repair order submitted. This means that it is in the queue to be processed.
After it is processed, your repair order status will change to Waiting for device at service center. The total length of this process depends on you! We will ship an empty box to you by using ground service. When you receive the box, you will pack your console using the included instructions. Send it back to us by using the ground shipping that is included.
Device received at service center. It will require up to ten business days to repair or replace your console.
Device shipped to customer.
YES mine is on its way! wonder what i get free!
I got 1 months free Live membership.
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