Batmanman
Member
Registered: 19th Jun 07
User status: Offline
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Ordered a laptop on Thursday, was meant to be delivered yesterday, i checked the "track the order" thing yesterday morning, and it said it had been loaded into a van for delivery.. it got to about 5: 00pm, and it hadnt arrived, so i phoned city link, they said it would be with me by 5:30pm.. it got to 6: 00pm and it still hadnt arrived, so i phoned them back.. aparently the delivery driver that was supposed to be delivering it had been fired halfway through his shift because of a "incident", so it wouldnt be delivered till monday.. as they refuse to deliver it on Saturdays, unless you have paid for it especially. So, i said i would pick it up from the depo this morning, and the woman on the phone said it would be fine.. i went to collect it from the depo, and they basically couldnt find it.. so, essentially they have lost it, and i have to go back on monday and hope they have tracked it down.. the fuckers..
anyone else ever had a problem with City Link?
[Edited on 13-10-2007 by Batmanman]
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Welsh Dan
Member
Registered: 23rd Mar 00
User status: Offline
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Yup.
I went away on holiday for two weeks. They decided to leave a £500 package underneath my bin, on the first day of my holiday. Fucking idiots.
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Batmanman
Member
Registered: 19th Jun 07
User status: Offline
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christ! well, this is a £750 laptopt.. if they have lost it i will rip their fucking nipples off!!
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Tommy L
Member
Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
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won't deliveries been insured so if they did lose it, then you won't miss out?
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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They're not very professional when you go to collect either.
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Batmanman
Member
Registered: 19th Jun 07
User status: Offline
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yea, i guess it would be, i didnt pay for insurance or anything thoe.. but is still a pain in the arse, inconvinience factor  you know how it is when you are expecting a new toy, then it doesnt turn up for some reason
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Jules
Member
Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
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Driver sacked mid-shift because of a "incident", your expensive laptop going missing...
I wonder if he was caught putting the laptop in his car, and was sacked - explains it all tbh.
Just call me Columbo, thanks.
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Gregor
Member
Registered: 28th Nov 03
Location: Paisley, Renfrewshire
User status: Offline
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Or just call it a lame excuse that will hopefully have the customer fooled
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Jambo
Member
Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
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royal mail ftw 
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Batmanman
Member
Registered: 19th Jun 07
User status: Offline
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quote:
Originally posted by Jambo
royal mail ftw
lets not go overboard.. 
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Rob Withey
Member
Registered: 21st Sep 03
User status: Offline
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Sh!tty link suck big time. If I know a company uses them I will find a different company to order from. I will no longer from scan.co.uk as a result (and because scan suck too).
My story:
Years ago ordered a hard drive from Scan. They failed to deliver to my work address and left a note (there was someone in of course). When I phoned to arrange collection they had either lost it or it had been stolen by their very honest staff. Claim was sent back to Scan and a new one sent out. When they delivered it they wanted the old one back (they sent an exchange harddrive). So once again I was without a hard drive and it got sent back to Scan.
More phone calls later and Scan sent out another. Amazingly this one made it (3 months later), albeit minus the SATA cables. More phone calls to Scan and they said they would send the cable. They managed to make up a completely new address from parts of my home and work address, and the cable never made it. Scan gave up trying to get my order to me, and admitted they were incapable of providing a decent service. I never received the cables. Scan will never get my custom again (this wasn't the only order they c0cked up), and neither will any company that I know uses $hitty Link for delivery.
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Jas
Member
Registered: 13th Oct 04
Location: Mid Wales
User status: Offline
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Sacked whilst delivering..
Payback springs to mind
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Liam
Member
Registered: 19th Jan 06
Location: Stafford
User status: Offline
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quote:
Originally posted by Jambo
royal mail ftw
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Batmanman
Member
Registered: 19th Jun 07
User status: Offline
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well, never use laptopsdirect.com then.. i am incredibly pissed off at Shitty link, i am personally going in to the depo on Monday to "collect" my laptop.. and if i leave without it, i am going to go fucking mental city link!
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Jenko_Sport
Member
Registered: 25th May 06
Location: Stoke-on-Trent
User status: Offline
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I deleiver parcels and it all depends on what service you have ordered things on and some of them are just a door drop service, no signature needed or anything.
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Russ
Member
Registered: 14th Mar 04
Location: Armchair
User status: Offline
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quote:
Originally posted by Rob Withey
Sh!tty link suck big time. If I know a company uses them I will find a different company to order from. I will no longer from scan.co.uk as a result (and because scan suck too).
My story:
Years ago ordered a hard drive from Scan. They failed to deliver to my work address and left a note (there was someone in of course). When I phoned to arrange collection they had either lost it or it had been stolen by their very honest staff. Claim was sent back to Scan and a new one sent out. When they delivered it they wanted the old one back (they sent an exchange harddrive). So once again I was without a hard drive and it got sent back to Scan.
More phone calls later and Scan sent out another. Amazingly this one made it (3 months later), albeit minus the SATA cables. More phone calls to Scan and they said they would send the cable. They managed to make up a completely new address from parts of my home and work address, and the cable never made it. Scan gave up trying to get my order to me, and admitted they were incapable of providing a decent service. I never received the cables. Scan will never get my custom again (this wasn't the only order they c0cked up), and neither will any company that I know uses $hitty Link for delivery.
i can only say good things about scan. they ran out of an item they said was in stock so rung me and asked if i wanted the next model up for the same price.
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andy1868
Member
Registered: 22nd Jun 06
Location: Burscough, Lancashire
User status: Offline
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we've had items go missing in the post with couriers, as it happens it was laptops. told the supplier that the courier had lost them and they sent replacements and took the missing items up with the courier, in this case TNT.
the only other trouble we had with city link is we missed delivery on an item twice so fair enough we rang up and said we'd go and pick it up as their policy states they wouldn't attempt delivery again etc. we went to pick it up and they couldn't find it, as we were there somebody from the office rang and said it had just been delivered
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Daniel_Corsa
Premium Member
Registered: 21st Apr 04
Location: Wigton, Cumbria
User status: Offline
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My mate had a DVD head unit delivered of City Link, left it in his paper bin and pushed a note through his letter box!
Good job it wasn't collection day 
April '06' Corsasport Feature Car  | Aug '08' Total Vauxhall Feature Car | Spring '09' Fast Car Feature Car
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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i must have been to their place in oldham about 6 times to pick stuff up and everytime they have been shite.
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Dione J
Member
Registered: 22nd Sep 04
Location: West Midlands Drives: Leon Cupra Turbo
User status: Offline
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TNT FTW!
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drax
Member
Registered: 5th Feb 05
Location: Sittingbourne, Kent
User status: Offline
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Yep, Citylink is going down the shitter nationally to be honest. They are absolute crap
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BlueCorsa
Member
Registered: 14th Jan 04
Location: Midlands Drives: MB SLK250 CDI
User status: Offline
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city link are rubbish, I left a message for them to leave some parcels in my bin cupboard and they just put their standard card through the door with the bit about them not leaving parcels without a signature underlined.
I have to go and pick them up tommorow and hope the parcels are still at the depot.
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Batmanman
Member
Registered: 19th Jun 07
User status: Offline
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hmm.. good luck from getting it from the depot..
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