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Author Marc 'v' HSBC/Incompetence
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
   27th Apr 07 at 16:23   View User's Profile U2U Member Reply With Quote

Does this bank just ooze incompetence? I was told last week that the money I was transferring to my new account would take 3 days, the money still hasn't gone through.

Also I changed my bank details at work 2 weeks ago and they've paid the money in to HSBC, an account that no longer exists.

So I've now got 2.5k floating around somewhere

Matt H
Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
27th Apr 07 at 16:24   View User's Profile U2U Member Reply With Quote

The 2nd bit is works fault
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
27th Apr 07 at 16:25   View User's Profile U2U Member Reply With Quote

Yeah, the incompetence was partly aimed at them
Dave A
USER UNDER INVESTIGATION - DO NOT TRADE

Registered: 10th Dec 03
Location: County Durham
User status: Offline
27th Apr 07 at 16:29   View User's Profile U2U Member Reply With Quote



http://www.googlefight.com/index.php?lang=en_GB&word1=Mark&word2=HSBC
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
27th Apr 07 at 16:35   View User's Profile U2U Member Reply With Quote

smack
Member

Registered: 7th Jul 04
User status: Offline
27th Apr 07 at 16:36   View User's Profile U2U Member Reply With Quote

yeh iv had this problem, the bank just let the money float about, i had to none stop keep ringing them asking were the fuck my money was.
idiots
aim1
Member

Registered: 26th Jun 06
Location: Kent
User status: Offline
27th Apr 07 at 16:41   View User's Profile U2U Member Reply With Quote

I made a bit of a mess up transfering money between my hsbc accounts online and £1000 sort of dissappeared for 2 weeks. wasn't funny at the time.

[Edited on 27-04-2007 by aim1]
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
27th Apr 07 at 16:42   View User's Profile U2U Member Reply With Quote

FFS!

I've just spoke to HSBC and the account is still active, it hasn't been closed at all and the bank cut up my cards in front of me last week! Theres £2538 in there! I have to phone back on Monday now.

Useless tossers.
Jules S
Premium Member

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Registered: 24th Dec 03
User status: Offline
27th Apr 07 at 20:46   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Marc
FFS!

I've just spoke to HSBC and the account is still active, it hasn't been closed at all and the bank cut up my cards in front of me last week! Theres £2538 in there! I have to phone back on Monday now.

Useless tossers.


I'd be asking for some compensation there, for sure....
jay kay
Member

Registered: 22nd Jan 06
Location: West Midlands
User status: Offline
27th Apr 07 at 20:55   View User's Profile U2U Member Reply With Quote

my sister has a student account with nat west

they took money out of her account 6 months early

after alot of complaining she got £50 and a big bouquet of flowers sent to the house the next day

was nice of them i think
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
28th Apr 07 at 17:50   View User's Profile U2U Member Reply With Quote

They sent me a letter saying my signiture looked differant so needed me to call in. They still wouldn't give me any money as I had no card, I said if you hadn't cut my card up that wouldn't be a problem would it! So now they're saying my transfer will be completed end of next week. I'll now be writing a letter of complaint I think.
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
8th May 07 at 17:03   View User's Profile U2U Member Reply With Quote

Still on going! I phoned up when I got in and the guy said it was sanctioned on Friday so I should get it tomorrow. He then appologised for HSBC's poor communication resulting in me chasing them up
Toby
Premium Member

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Registered: 29th Nov 05
User status: Offline
8th May 07 at 19:38   View Garage View User's Profile U2U Member Reply With Quote

still think we should make up a universal corsasport letter of complaint which can be applied to any situation
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
9th May 07 at 11:44   View User's Profile U2U Member Reply With Quote

Finally! They've transferred it across!

 
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