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Author Another postage problem
baza31
Member
Registered: 19th Apr 03
Location: yorkshire
User status: Offline
27th Feb 07 at 18:49   View User's Profile U2U Member Reply With Quote
I bought an astra mk4 gsi front bumper with fogs last october, I asked the lad to send it with business post. To cut a long story very short it never turned up, I drove to the head office which is local to me the other day and asked them what was happening, there has been a few letters exchanged between us.

Basically the lad who sent it is no longer on ebay- i know he sent it as he sent me the reciept and the documents and tracking numbers .

They left it at an abondoned house local to me apparently.

So the head office said that HE has to claim at business post in newcastle where he sent it from , but i cant get in touch? i have all the reciepts so where do i stand?

cheers
Gary
Premium Member

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Registered: 22nd Nov 06
Location: West Yorkshire
User status: Offline
27th Feb 07 at 18:59   View Garage View User's Profile U2U Member Reply With Quote
Cant you get his address off the receipts or whatever
Matt L
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Registered: 17th Apr 06
User status: Offline
27th Feb 07 at 19:00   View User's Profile U2U Member Reply With Quote
id imagine you could go and complain yourself unless he paid by card or summat like that because they aren't going to know your not him.

[Edited on 27-02-2007 by Matt L]
abdus
Member
Registered: 23rd Feb 06
User status: Offline
27th Feb 07 at 19:04   View User's Profile U2U Member Reply With Quote
you can claim as being the recipient
baza31
Member
Registered: 19th Apr 03
Location: yorkshire
User status: Offline
27th Feb 07 at 19:23   View User's Profile U2U Member Reply With Quote
ill give them another bell tomorrow, will they have to replace it or give me what i payed for it?
deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
27th Feb 07 at 19:44   View User's Profile U2U Member Reply With Quote
Most probably give you a refund i.e. the value of the bumper.

To be honest, they shouldn't have left it at a house, it should have been signed for. As the recipient of the item, you should be able to claim.
Welsh Dan
Member
Registered: 23rd Mar 00
User status: Offline
27th Feb 07 at 20:06   View User's Profile U2U Member Reply With Quote
They'll probably give you what you paid for it, but most courier firms insist that the sender claims.
baza31
Member
Registered: 19th Apr 03
Location: yorkshire
User status: Offline
27th Feb 07 at 20:12   View User's Profile U2U Member Reply With Quote
well technically i could be the sender? i have the recipets and postage note. Ill call them tomorrow
Welsh Dan
Member
Registered: 23rd Mar 00
User status: Offline
27th Feb 07 at 20:18   View User's Profile U2U Member Reply With Quote
But in that case, the recipients address would be the same as the senders address?

 
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