Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
|
I opened an account over the phone, gave them my name and spelt it out to them. they then send me my details with the wrong spelling. I phoned up and they said they would resend everything. They've just sent me a letter now wanting me to return a form confirming who I am, yet again spelling my name wrong 
Good job I have an appointment on Saturday 
|
loubielou
Member
Registered: 14th Jan 07
Location: North Finchley, Greater London
User status: Offline
|
im currently on the phone to the bank. They put a block on my account for no apparent reason. I called them on thursday and they said it was sorted so i went shopping on sunday, tried to withdraw some money and it chewed up my card. I called them yesterday and they said its now been sorted so went onto my online banking and guess what? its not
Now I think im on the phone to someone in India
|
Dave A
USER UNDER INVESTIGATION - DO NOT TRADE
Registered: 10th Dec 03
Location: County Durham
User status: Offline
|
yes, halifax are very very shit. did you know that they are the bank that the government use to open the accounts for successfull asylum seekers? my branch was full of africans every time I went in depositing large amounts of cash. it annoyed me so much closed my account.
not only that they were useless at doing anything bank related.
|
1_Litre_Porsche_Beater
Member
Registered: 9th Apr 02
Location: Kent
User status: Offline
|
The worst bank i have ever dealt with, wouldn't bother with them being honest. Go with Lloyds or Barclays.
|
Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
|
quote:
Originally posted by Dave A
yes, halifax are very very shit. did you know that they are the bank that the government use to open the accounts for successfull asylum seekers? my branch was full of africans every time I went in depositing large amounts of cash. it annoyed me so much closed my account.
not only that they were useless at doing anything bank related.
At least the call centre is in Ireland! HSBC is in India and they're terrible!
|
loubielou
Member
Registered: 14th Jan 07
Location: North Finchley, Greater London
User status: Offline
|
Now been on hold 3 times in 20mins
|
Kurt
Member
Registered: 23rd Oct 05
Location: Hi
User status: Offline
|
should have gone to natwest =P
but you still get an indian even tho its in this country 
[Edited on 30-01-2007 by kurtofcc]
|
1_Litre_Porsche_Beater
Member
Registered: 9th Apr 02
Location: Kent
User status: Offline
|
with RBS you talk to your branch which is quite handy as they get to know you. Shame my local branch haven't got a clue what there doing
|
loubielou
Member
Registered: 14th Jan 07
Location: North Finchley, Greater London
User status: Offline
|
To be fair the guy i spoke to was quite helpful but i guess i cant really tell until i get my new card. He asked if id take part in a customer service survey and he asked so nicely so i agreed. Wish i didnt now, it goes onn and onn and onnnnnn so i hung up 
|
Dave A
USER UNDER INVESTIGATION - DO NOT TRADE
Registered: 10th Dec 03
Location: County Durham
User status: Offline
|
quote:
Originally posted by Marc
quote:
Originally posted by Dave A
yes, halifax are very very shit. did you know that they are the bank that the government use to open the accounts for successfull asylum seekers? my branch was full of africans every time I went in depositing large amounts of cash. it annoyed me so much closed my account.
not only that they were useless at doing anything bank related.
At least the call centre is in Ireland! HSBC is in India and they're terrible!
unless you have a premier or business account, then the answer the phone straight away, no menus or options
|
Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
|
http://news.bbc.co.uk/1/hi/scotland/north_east/6310633.stm
|
Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
|
quote:
Originally posted by Dave A
yes, halifax are very very shit. did you know that they are the bank that the government use to open the accounts for successfull asylum seekers? my branch was full of africans every time I went in depositing large amounts of cash. it annoyed me so much closed my account.
not only that they were useless at doing anything bank related.
so i guess thats why they made howard the face of halifax adverts we give you extra (and more foreigners to talk with) 
|
Dave A
USER UNDER INVESTIGATION - DO NOT TRADE
Registered: 10th Dec 03
Location: County Durham
User status: Offline
|
it wasnt the fact they were of a different race that it annoyed me, just the fact it used to take 2 mins to pay some money in. when Halifax started doing the asylum seekers accounts it took 20 mins.
plus it wound me up to see a cue of people in the bank that are supposed to be running in fear of their lives and scrounging off the tax payer standing in line wearing £80 trainers, dripping in gold, chatting on £300 mobile phones and paying lots of cash into their accounts.
|
