csweatherston
Member
Registered: 16th Jan 06
Location: Devon
User status: Offline
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are spax suspension kits warrentied?.....as ive done roughly 900 miles on mine and a rear shock died  .......or are they refillable??....
if not what decent rear shocks can i get??
(oh..mine was an RSX kit)
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Vaux Lad
Member
Registered: 15th Dec 04
Location: Stoke-on-Trent
User status: Offline
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Yeah they should have a warranty if you bought them new
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Warren G
Member
Registered: 14th May 06
Location: Kent
User status: Offline
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i got mine from halfords - the reciept is the warranty, 3 years i think (cant prove mileage anyway)
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Dave A
USER UNDER INVESTIGATION - DO NOT TRADE
Registered: 10th Dec 03
Location: County Durham
User status: Offline
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spax are a bit of a pain with taking stuff back apparently. their warranty is only valid if the kit is fitted by an approved dealer (I am now an approved dealer) also, their customer service number is a £1 a minute line
u2u me for the direct landline number I am talking to them next week about display stands etc... will ask them about if you want, I imagine they will be helpfull if they are tyring to impress me as a new trade customer
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csweatherston
Member
Registered: 16th Jan 06
Location: Devon
User status: Offline
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you have u2u dave....
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Tommy
Member
Registered: 24th Aug 00
Location: Essex, Colchester
User status: Offline
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I gpt mine from halfords with a lifetime warrenty
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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quote:
Originally posted by Dave A
spax are a bit of a pain with taking stuff back apparently. their warranty is only valid if the kit is fitted by an approved dealer (I am now an approved dealer) also, their customer service number is a £1 a minute line
u2u me for the direct landline number I am talking to them next week about display stands etc... will ask them about if you want, I imagine they will be helpfull if they are tyring to impress me as a new trade customer
rang them before myself (on the landline number ) and got 2 new front shocks free and the rears fully refurbed... for free 
thought there service was A1+ personally!
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csweatherston
Member
Registered: 16th Jan 06
Location: Devon
User status: Offline
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hmm..thing is i baught them new, but from someone on here...so i guess spax wont be very helpfull.....
the shocks are supposed to be krypton gas filled, but loadsa oil has come out
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Dean_W
Member
Registered: 13th Dec 05
Location: Downham Market, Norfolk
User status: Offline
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quote:
Originally posted by csweatherston
the shocks are supposed to be krypton gas filled, but loadsa oil has come out
The shocks are oil filled, with gas on top of that.
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Tommy
Member
Registered: 24th Aug 00
Location: Essex, Colchester
User status: Offline
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I had this prob, was a few days till i ot a replacement.
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csweatherston
Member
Registered: 16th Jan 06
Location: Devon
User status: Offline
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did you get a replacement?.... or have to send yours away for reconditioning????
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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dave a is an approved dealer and fitter
[Edited on 08-12-2006 by muppetsport]
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csweatherston
Member
Registered: 16th Jan 06
Location: Devon
User status: Offline
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haha........erm, i may well do that muppet
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Xs
Member
Registered: 12th Apr 02
Location: Lanarkshire
User status: Offline
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quote:
Originally posted by Dave A
spax are a bit of a pain with taking stuff back apparently. their warranty is only valid if the kit is fitted by an approved dealer (I am now an approved dealer) also, their customer service number is a £1 a minute line
u2u me for the direct landline number I am talking to them next week about display stands etc... will ask them about if you want, I imagine they will be helpfull if they are tyring to impress me as a new trade customer
sorry your wrong. it doesnt need to be an approved dealer and there customer service number isnt £1 a minute i think your confused with the technical support line
go back to the place you purchased them from and see if they can do anything.
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csweatherston
Member
Registered: 16th Jan 06
Location: Devon
User status: Offline
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quote:
Originally posted by csweatherston
hmm..thing is i baught them new, but from someone on here...so i guess spax wont be very helpfull.....
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